• BUDK

BUDK

Overview

BUDK has a rating of 4.18 stars from 445 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BUDK most frequently mention customer service, good quality, and great prices. BUDK ranks 2nd among Knives sites.

  • Service
    36
  • Shipping
    37

This company does not typically respond to reviews

Positive reviews (last 12 months): 10%
Positive
1
Neutral
0
Negative
9
13
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What reviewers want you to know

Positive highlights

  • I have always been happy with budk customer service and ease of its website and app.

Critical highlights

No critical highlights yet

How would you rate BUDK?
Top Positive Review

“Awesome Delivery”

Kevin H.
7/27/23

Absolutely astounded as to the quickness of delivery, and the prices. Could not be Happier with the whole process and quality of their products. I will definitely be buying more in the future, you have a lifetime customer in me, and I will continue to sing your praise. Thank You for having such a wonderful company, in this day and age.

Top Critical Review

“Spent thousands on BudK, crappy mystery bag, no response.”

Christopher J.
12/15/23

I've spent thousands on BudK, mainly military gifts for my units, battalions and special occasions, bought a mystery bag for my son for Christmas as I have always done, garbage, checking barcodes, all the knives were listed for $6.98 on the website. Reached out to BudK, no answer.

Reviews (445)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55)
Thumbnail of user laurenh91
1 review
1 helpful vote
December 26th, 2017

Loved my order but one of my items broke now i have to send back and it was a Christmas gift very inconvenient.

Thumbnail of user raymondn12
1 review
3 helpful votes
December 17th, 2017

One of the buckles has already broken so dont look for quality in BUDK products. I know they say you get what you pay for. But you'd expect a simple belt buckle to last more than a day

Tip for consumers:
Dont look for quality in BUDK products.

Service
Value
Shipping
Quality
Thumbnail of user freddyt5
1 review
0 helpful votes
December 13th, 2017

With BudK, sometimes you get trash and sometimes you get gold. Normally, somewhere in between. I have gotten true gold, from BudK. Unfortunately, this time it was LOWER than trash. I'm almost ashamed to put this crap in the trash. Just in case a neighbor would see the items. However, in the past. I've actually gotten gold. Truly great deals. Worth the gamble.

Thumbnail of user vonvonm
1 review
0 helpful votes
December 12th, 2017

1. The site was not working well to order and I was obliged to reiterate 3 times my command, then cancel one of them, etc...
2. The order was then messed up somewhere because I ordered 3 knives with different decoration patterns but Ireceived two of them which were the same...
3. The shipment (however free) took so long to come: about 3 weeks and I thought it will not be arrived by Christmas...

Thumbnail of user amandas281
1 review
1 helpful vote
December 10th, 2017

The mystery bag was okay, but I didn't feel like the stuff was all that great for the price I paid. My husband will still be happy with his gift, though, so mission accomplished.

Thumbnail of user randyb95
3 reviews
0 helpful votes
December 23rd, 2017

BUDK is good overall to do business with. I'm having my first experience with a return on a damaged item and it's been over 3 days, since I was told that I'd be e-mailed a return label within 48 hr's.

Thumbnail of user noahm46
1 review
1 helpful vote
December 20th, 2017

The hilt was wrapped with that nylon cord. Although underneath that there was 2 plastic pieces taped to it. Terrible although the swords came very nicely packaged, sharp and very pretty with beautiful black coating

Thumbnail of user peterb257
1 review
0 helpful votes
December 7th, 2017

One box was opened at one time before shipping. The knife had no clear plastic wrapper and received it with oil stains on the scales. The other was just fine and came sealed in the box with a plastic wrapper.

Thumbnail of user franklinw22
1 review
0 helpful votes
December 7th, 2017

I believe that after sharpening these knives they will do all I ask of them... I like the design, the weight and balance of the knife. A 20 year veteran.

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Company Representative

Thumbnail of user kayd201
Kay D.
Typically does not respond to reviews

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