Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessBsubuy has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases.
I ordered two bras from this company. They took more than a month to arrive and when they did one was damaged (there was a hole at a seam) and neither fit. Although I measured carefully and followed their size guide both bras were 2 - 3 sizes too small. When I contacted the company they asked that I take photos of the damaged bra and also the sizes of the bras, which I did. This was their response (copied and pasted from my email and also attached a screenshot of the email): Dear customer Sorry for the trouble. As the return shipping charge is high and need a very long time till we received. We sincerely suggest if you will consider again to keep the item. As I see, the style you bought is really popular and cost-effective, maybe you can give it to a suitable friend/family as Gift or transfer it to colleagues/neighbors. *******@bsubuy.com They will not exchange the bras, nor refund my money, even though one is clearly damaged and neither size was correct. They want me to give them to a friend! I don't donate damaged clothing to thrift stores, let alone give one to a friend. It's outrageous! They also won't post negative reviews on their site. I've tried multiple times but they do not show up. This company is a scam. Don't waste your money, even if the items look good.
I ordered two bras from this company. They took more than a month to arrive and when they did one was damaged (there was a hole at a seam) and neither fit. Although I measured carefully and followed their size guide both bras were 2 - 3 sizes too small. When I contacted the company they asked that I take photos of the damaged bra and also the sizes of the bras, which I did. This was their response (copied and pasted from my email and also attached a screenshot of the email):
Dear customer
Sorry for the trouble.
As the return shipping charge is high and need a very long time till we received.
We sincerely suggest if you will consider again to keep the item.
As I see, the style you bought is really popular and cost-effective, maybe you can give it to a suitable friend/family as
Gift or transfer it to colleagues/neighbors.
*******@bsubuy.com
They will not exchange the bras, nor refund my money, even though one is clearly damaged and neither size was correct. They want me to give them to a friend! I don't donate damaged clothing to thrift stores, let alone give one to a friend. It's outrageous! They also won't post negative reviews on their site. I've tried multiple times but they do not show up. This company is a scam. Don't waste your money, even if the items look good.
Tip for consumers:
Although their products look like quality items, the images on the site are misleading. The product reviews are questionable because they will not post negative reviews. Please beware of this company.
Cheaply made bra that took ages to arrive and when I contacted company to return they say return shipping is very costly so I should just give their "popular" bra away. Total Scam
I wish that I would have checked out the reviews prior to ordering. After waiting months, I requested a refund, but was given a runaround. Please beware of this company!
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.