• Brinno

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Overview

Brinno has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Brinno ranks 53rd among Camera sites.

How would you rate Brinno?
Top Critical Review

“Good but also problems”

Sandra G.
6/15/15

First I bought the viewer as didn't know needed more items to buy. So then bought the motion sensor and flat things that went inside and then needed a sd card so got everything. It did not work. Light went on sensor outside door but nothing else happened. Wrote the company, returned it and they sent another one. That one worked and was great but only for short time. Changed the batteries and put it all back together and again didn't work. Called them and again I returned mine and they sent another one. But this time it did not work. Simply was black, no picture and didn't come on with motion sensor-- nothing, dead. So again, contacted them telling them it did not work and also they kept that flat thing that goes inside that I bought and did not return it. This time no reply. Sent a email again, no reply. Over and over, no reply and now all that money wasted. For the short time it worked ( 2nd one) it was great. But there are problems as they sent 2 that did not work, only one woked out of total of 3. When you tell them they will ignore you. Maybe not first time but after that will get no replies so not honoring their guarantee.

Reviews (1)

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Thumbnail of user sandrag21
8 reviews
101 helpful votes
June 15th, 2015

First I bought the viewer as didn't know needed more items to buy. So then bought the motion sensor and flat things that went inside and then needed a sd card so got everything.
It did not work. Light went on sensor outside door but nothing else happened. Wrote the company, returned it and they sent another one. That one worked and was great but only for short time. Changed the batteries and put it all back together and again didn't work.
Called them and again I returned mine and they sent another one. But this time it did not work. Simply was black, no picture and didn't come on with motion sensor-- nothing, dead.
So again, contacted them telling them it did not work and also they kept that flat thing that goes inside that I bought and did not return it.
This time no reply. Sent a email again, no reply. Over and over, no reply and now all that money wasted.
For the short time it worked ( 2nd one) it was great. But there are problems as they sent 2 that did not work, only one woked out of total of 3. When you tell them they will ignore you. Maybe not first time but after that will get no replies so not honoring their guarantee.

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