• Brillianteers

Overview

Brillianteers.com has a rating of 4.5 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brillianteers.com most frequently mention customer service. Brillianteers.com ranks 31st among Diamond sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
How would you rate Brillianteers?
Top Positive Review

“Excellent!”

Eloise S.
1/21/24

I am very happy with my purchase. The ring is beautiful and of exceptional quality. The diamond sparkles brilliantly and the band is sturdy and well-made. The customer service at Brillianteers was also excellent. They were very helpful and responsive when I had questions about the ring, and the ordering process was quick and easy. The only reason why I didn't give them a full 5 stars is because the ring took a little longer to arrive than I had expected.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user jenniferk2422
2 reviews
0 helpful votes
January 30th, 2024

The diamond is very sparkly and the band is strong and well-made.

I was also impressed by the customer service at Brillianteers, it was Gabriel who helped me. They were very helpful and responsive when I had questions about the ring, and they made the ordering process very easy. Although I was worried about ordering online, the ring arrived on time and was well-packaged.

I recommend Brillianteers. Their selection is great, and their prices are reasonable. If you are looking for a ring that will make your partner feel special and cherished, its a good place to buy.

Service
Value
Shipping
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Thumbnail of user eloises39
2 reviews
0 helpful votes
January 21st, 2024

I am very happy with my purchase. The ring is beautiful and of exceptional quality. The diamond sparkles brilliantly and the band is sturdy and well-made.

The customer service at Brillianteers was also excellent. They were very helpful and responsive when I had questions about the ring, and the ordering process was quick and easy. The only reason why I didn't give them a full 5 stars is because the ring took a little longer to arrive than I had expected.

Service
Value
Shipping
Returns
Quality
Thumbnail of user suomyn
2 reviews
1 helpful vote
January 16th, 2024

About 3 weeks ago I bought an engagement ring from Brillianteers, and while I was generally satisfied with my purchase, there were a few things that could have been better. The ring itself was of decent quality and looked nice, but it didn't quite have the wow factor that I was hoping for. The diamond wasn't quite as sparkly as I had expected.

On the positive side, the customer service at the online store was great. They were very helpful and responsive when I had questions about the ring, and the ordering process was easy and straightforward. The ring also arrived quickly and was well-packaged.

Maybe I should have opted for the upgraded diamond clarity but this one worked for my price.

Overall, I would say that Brillianteers is a good option for purchasing an engagement ring, but I would recommend doing your research and comparing their offerings to other online jewelers.

Service
Value
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Thumbnail of user jonathonr190
3 reviews
0 helpful votes
February 6th, 2024

I recently purchased the stunning halo engagement ring from Brillianteers using their financing option, and I am so happy with my purchase. The ring is absolutely beautiful and has exceeded all of my expectations. The halo under the main diamond gives it an extra touch of sparkle and elegance.

The financing option was easy to use and allowed me to get the ring I wanted without breaking the bank. The customer service at Brillianteers was also exceptional. They were very helpful and responsive, and they made the financing process very simple.

Service
Value
Shipping
Returns
Quality

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From the business

We design and manufacture diamond jewelry for 30 years. Our specialty is Engagement Rings and we also design Bracelets, Pendants and Earrings.
We take pride in our exclusive designs and top notch jewelry craftsmenship

Business History

Brillianteers is a family run business with over 30 years of devotion and experience in the industry.

We are diamond and jewelry manufactures with offices in the USA, UK, Belgium, Israel and Australia.
As major suppliers to many of the leading jewelry stores across the world, we have decided to open up our doors to allow the online community the opportunity to purchase directly from the source.
By purchasing from Brillianteers you are able to cut out all of the so called "middle men" allowing us to pass the saving directly on to you. Our jewelry is exclusively designed and completely hand crafted "in house" from beginning to end.

Jewelry Craftsmenship - We are committed to the highest standards of jewelry craftsmanship. Each ring is first crafted to perfectly fit the dimensions of your diamond and your required ring size. Only then are the diamonds hand set to give them a brilliant secure finish.
All of our diamonds are "Conflict Free", meaning that we adhere to the strict Kimberley Process rules and regulations.

Ebay and Amazon - Brillianteers has been a trusted member of the eBay community for over 5 years and are rated as one of the "Top Sellers" being awarded the prestigious "Platinum Powerseller" status. We are also an active and successful Amazon pro seller.

Customer service is to our top priority and we are available virtually 24 hours a day to answer any of your jewelry questions and needs. We will go above and beyond to make sure that we surpass your expectations and that you are completely satisfied with your purchase.

Shop with Confidence - We have been in business for more than 6 years. We offer 100% money back guarantee. Our site is SSL secured and we employ a very strict privacy policy with your personal information. Our customer service agents are gemologists and we are available virtually 24/7 to answer all your questions and concerns.
These points are what makes our website and call center as secure as diamond jewelry purchases can be.

Company Representative

Thumbnail of user talm93
Tom M.

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