• Brighton Beauty Supply

Brighton Beauty Supply

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Overview

Brighton Beauty Supply has a rating of 1.77 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Brighton Beauty Supply most frequently mention customer service, and credit card problems. Brighton Beauty Supply ranks 77th among Beauty Supply sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I told her that everyone is responsible when there is poor customer service.
How would you rate Brighton Beauty Supply?
Top Positive Review

“All merchandise have been certainly extraordinary and now our diploma of achievement has stepped for”

Young A.
1/20/21

All merchandise have been certainly extraordinary and now our diploma of achievement has stepped forward with you and we can make use of your brilliant kindnesses again very soon.

Top Critical Review

“Customer Service is the shits”

Angelita A.
8/18/20

I dont know if they only have less than a handful of people but they dont really respond well email wise. Been a customer for years, sad to say it hasn't improved. I remember I ordered some stuff few years ago. My purchase didn't come all at the same time. Never advised me when the rest of it will come & I lost track. Oh they did eventually came but it took maybe over 6 months? I am happy with their products Pravana altho' I wish they bring back their violets line.

Reviews (48)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user ickii
5 reviews
1 helpful vote
January 20th, 2021

All merchandise have been certainly extraordinary and now our diploma of achievement has stepped forward with you and we can make use of your brilliant kindnesses again very soon.

Thumbnail of user jibl
21 reviews
12 helpful votes
January 20th, 2021

It calls for a few funding to bring and your out of the ordinary paintings leaves me intrigued. You are so astute.

Thumbnail of user sb6
2 reviews
11 helpful votes
August 7th, 2010

Placed order with free shipping, delivery was less than a week. Website account status was never updated, only reason why its not 4/4. Would order from them again

Thumbnail of user janeta1
1 review
8 helpful votes
October 13th, 2010

I ordered some supplies, mainly hair color, in advance of a vacation. I didn't get a confirming email so I called to tell them the urgency of the order. The representative was very nice and to my pleasant surprise the order arrived, well packed, two days later, well in advance of my trip. I would use them again.

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About the business

We carry a variety beauty products: shampoos, conditioners, nail polishes, hair color, hair dyes, keratin treatments as well as hair dryers, flat irons & more.

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