Bridgecrest

I have been with bridgecrest for over a year through Carvana and so far I am very pleased. I am shocked at the negative reviews and most seem to have a common theme.
For one, READ, do your RESEARCH. I understand life has situations where we have to take what we can get, but always know what you are getting into. Read reviews, make phone calls, etc.

Two, CREDIT- No matter what if your credit is not good, please stop getting upset that you have a high interest rate... and that's EVERYWHERE. You will either have a high interest rate or settle for a buy here pay here vehicle with no warranty. That's how it goes until you build credit or go to my first point, which is reading and research. I'm finding that's the bulk of these negative reviews.

Third, I have paid late a few times, none of which have been reported on my credit because I've stuck to my agreement and paid more to cover the accumulated interest.

Lastly, I just want people to understand this is business, and you're using a loan. If you don't know what you're doing, you will feel ripped off. Used cars will come with issues ultimately that's where a warranty and a backup plan come into place. There are too many people with 500 credit scores with a 800 score attitude.

The last thing I will say is to try your credit union... the process is a bit longer (that's the issue there... we don't understand that convenience comes with a price), but you find the best rates with brick and mortar institutions.
Good Luck!

Although I've read a lot of negative reviews about Bridgecrest, my experience has been great. For the time I had Bridgecrest, I never experienced any negative issues at all. I always kept my loan current and never heard from them unless I called regarding questions I had. They were always friendly and more than willing to help me.
I did refinance with another lender only because I found a better rate. Paying off the loan went smoothly. It comes down to this, keep your loan current and you won't have to deal with anyone from Bridgecrest unless you call with questions.

I love my dodge dart. Thank you DriveTime and Bridgecrest for uniting us together. Whenever I fall on hard times Bridgecrest is understanding and gives me as much time as I need to catch back up. When I had my first child I wasn't working so I couldn't pay for about two months. They did not tow my vehicle, instead they set up a payment plan for me to start when I went back to work. When I was unemployed for 3 weeks and got behind on payments, Bridgecrest extended my loan so I could find a job and then resume payments.
BridgeCrest is actually a great lender, but you can't be scared to call them and let them know your circumstances. They will always work with you.

Unless your a lost cause that literally ducks and dodges every payment and phone call. In that case you deserve what you get! So don't be that guy. Be an adult and pick up the phone. Any time you cant pay, get ahead of it and call them first for an extension.

I have never had any problems with this company. Yes the interest rate is high but my credit wasn't good. Im very greatful for the opportunity to rebuild my credit. Sometimes its hard because them payments come back to back but i work hard to keep this account in good standing and they have been very helpful.

See a lot of negative reviews... don't understand why. Drive Time and Bridgecrest have proven nothing but efficient, professional and satisfactory to me. Pay on time every two weeks with zero problems. They expeditiously report positively to all 3 credit bureaus monthly. Zero complaints. Basically you do what you agreed to in your contract and Bridgecrest does their part---Highly recommend.

I contacted bridgecrest on last Thursday to set up a payment arrangement for the 1st. They helped me and they assured me nothing is going to happen to my car. I never been late in 6 months since I financed my car through them. I also called them yesterday to make sure my account is ok, there are no problems. I've seen so many people complaining about this company. It's called picking up a phone and talk to them about your situation.

Never had any negative interaction with bridgecrest please people read the contract before you sign that simple maybe you are better off buying a 2-3 thousand dollar car cash no payments i make my payments a month early every month so i am always ahead in case i run into a financial rut and never had to speak with anyone as long as you can afford payments on time they are fine you cannot blame a company for your own poor financial decisions or taking on more debt than you can afforrd

I don't understand all the bad reviews Bridgecrest has always worked with me! When I became ill Bridgecrest worked with me on my payments and have continued to do so! They are the most compassionate and understanding loan company I have ever dealt with! All you have to do is call. And my car has lasted far well then any other I have purchased! Thank you Bridgecrest for being there when times were rough I wish I could give them 10 stars

I see there's a ton of bad reviews, so I figured I'd leave a good one since I've experienced 0 issues with them. Took a 64mth loan out and now only have 24 months left. They make it super easy to make payments. You can choose auto draft or just use your bank account to make them. They charge a credit card fee if you want to use it that way. I've always made more than the monthly payment, so it takes more from the principle. You can also make principle only payments too. They were easy to work with when I got into a minor fender bender. The insurance company sent them the check for repair and they reissued it to my mechanic and got my car fixed within 2 weeks. If you can pay your bills on time, this is a great company. Never had an issue.

Drivetime/Bridgecrest gave me a chance when no one else would because I had no credit. If I was ever a few days or even a few weeks late all I had to do was pick up a phone and call. They changed my due date when I changed jobs even got me into a new car when I totalled the first one. Now I'm paying of my second car with them this week and just co signed on a third one for my aunt. Great company!

Bridgecrest is an awesome lender. I switched jobs and missed a few payments and they worked with me and were patient while I got back on track! Best customer service. I would definitely use them again and recommend them.

I have had my car for 3 years. It was my choice to use them. They WILL work with you on payments. Looking back, I should not of made such a quick decision. The interest is high as heck... but again MY decision to use them. The term is 6 years, but these are all choices I mad going into it. The cars are great, payment system is super easy. Overall if you have a small down payment and not so good credit, I would suggest them to build your credit. My score has went up from the reporting that they do. I read through the reviews - the people who wrote negative reviews about being repoed just do not know the law. They follow all laws and as long as you stay in touch you are in it to win it! -

Did what was expected. They were always professional and polite. They deferred my loan during covid before I even asked which I was going to ask. I payed the car off with zero issues. I was very satisfied with this company.

If you ever let these bloodsucking parasites latch onto you, You are $#*!ed, You cannot get a Tricycle from Walmart without $5000 in cash.

Caleb was very helpful and professional. Process was very easy, all questions completely addressed. Have always had polite professional customer service reps. Company has gone above and beyond to help.

I purchase a car from another lender (Santander Consumer USA) in May 2019. I spent 31/2 months in the hospital due to a medical emergency and this lender repossessed my previous vehicle, showing no empathy towards this situation and would not allow me to get it back due to it being such a new loan. I applied with Drivetime/Bridgecrest and was approved instantly for another vehicle. I read the reviews and decided to take my chances, picking out a vehicle with low miles since I know I may be paying more interest, which I expect. I have not had any issues with Bridgecrest. They are very strict at the beginning of the loan, they require the FIRST 2 payments to be made on time or they will repossess the vehicle. They tell you this at the dealership when going over paperwork, after this they will work with you. To avoid payment calls should you get behind, they allow you to set up future dated payments. They will not continue to call if they see a payment coming. Also by sending a little extra towards my payments, this will allow you to pay off the car faster than the maturity date on the contract. I hope this company stays around. I have no doubt I will use Bridgecrest in the future should I ever need a new car loan!

I was looking for an honest review when i fell on hard times and bridgecrest/carvana was my only option to finance a car. To begin, I take responsibility for my poor credit score and financial choices and was grateful to get financed. After reading the comments about bridgecrest following the purchase of my vehicle, I was terrified to say the least. I knew my payments and APR would be high, but was praying that the customer service wasn't as bad as the reviews reflected. I am happy to say, my experience was lovely with bridgecrest. They called to welcome me, gave honest information about grace periods. I put my head down and set up autopay for 9 months and never heard a word from them. I was able to re-finance at that time and THEY congratulated me over the phone! They submitted and released everything as promised, cut me a check for overpaying. If you are truly in the head space for working in your credit to the point of sacrificing things you may want for paying a bill on time, budgeting, and saving for additional costs that may be out of your control, you will be fine at Bridgecrest. It's a hard and expensive lesson to learn the importance of maintaining financial responsibility, but I've had nothing but lovely encounters from bridgecrest staff!

Why is everyone using the Pandemic as an excuse not to pay? I lost my job also but guess what, I still received unemployment and not to mention received extra money from the government JUST LIKE YOU DID. It's sad that these companies get these bad reviews because people are not adult enough to own up to their on shortcomings they've created. I'm all about reviews on companies and I personally don't have a problem with them, I paid right as I agreed in the contract and they left me alone. So enough of this Pandemic excuse. Stop blaming Bridgecrest, either pay your bills or hush up.

I know I'm reading negative reviews but based on my experience it hasn't been that bad for me as of 8/9/2020 I am behind on my payments I make sure I contact them let them know whats going on... Sure they talk crazy and try to tell me what I need to pay which is usually a lump sum after I've told them I don't have it so I just make at least the minimum payment and it works out. Usually my repo assignment date is pushed back two weeks after a payment