• Bridge and Burn

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Overview

Bridge and Burn has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Bridge and Burn ranks 1905th among Women's Clothing sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
How would you rate Bridge and Burn?
Top Critical Review

“Another company with zero respect for customer privacy”

Hannah G.
12/6/22

I placed one small order with this Portland-based company last year. And made it clear from the start that I did not want to receive marketing. Got a confirmation from their customer service that they received my request, that my privacy was "super important" to them and that I would not get marketing. Well it only took them five days to break that promise as I got an unsolicited marketing message. Maybe super important to me means something different than what it means to them. After that message I communicated my disgust that they would deliberately ignore my preferences and that as such I would not be placing any future orders. I had hope I had heard of the last of them. But then a year later, I went to my mailbox and there is a marketing postcard from Bridge & Burn. Ugh. It just feels so violating. Why is it not possible to just buy something without having your private, personal information treated like a commodity that a company feels it has license to exploit until the end of time? I hate it. And after a lifetime of it I am done with these companies that steamroll over privacy and customer preferences. If you want to be treated like a commodity, as opposed to a customer, then I guess Bridge and Burn is for you. Burt I regret ever giving these guys my info. Continuing to market to me after multiple requests not to, and holding on to my info and sending marketing a year later is creepy, presumptuous and rude.

Reviews (1)

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Thumbnail of user hannahg69
23 reviews
43 helpful votes
December 6th, 2022
Verified purchase

I placed one small order with this Portland-based company last year. And made it clear from the start that I did not want to receive marketing. Got a confirmation from their customer service that they received my request, that my privacy was "super important" to them and that I would not get marketing. Well it only took them five days to break that promise as I got an unsolicited marketing message. Maybe super important to me means something different than what it means to them. After that message I communicated my disgust that they would deliberately ignore my preferences and that as such I would not be placing any future orders.

I had hope I had heard of the last of them. But then a year later, I went to my mailbox and there is a marketing postcard from Bridge & Burn. Ugh. It just feels so violating. Why is it not possible to just buy something without having your private, personal information treated like a commodity that a company feels it has license to exploit until the end of time? I hate it. And after a lifetime of it I am done with these companies that steamroll over privacy and customer preferences.

If you want to be treated like a commodity, as opposed to a customer, then I guess Bridge and Burn is for you. Burt I regret ever giving these guys my info. Continuing to market to me after multiple requests not to, and holding on to my info and sending marketing a year later is creepy, presumptuous and rude.

Tip for consumers:
If you purchase, expect to be aggressively marketed to until the end of time. They don't care if you ask them not to.

Service
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