Bravofly UK

Dear Stefan P, Apologies for the delay in our response here. We are very sorry for the bad comments you have read on the Internet about our company. Unfortunately these bad reviews can easily be found, but I can assure you that these are just a low percentage of the happy and satisfied customers who book everyday on Bravofly. We can still check the possibility of cancelling your ticket and the refundable amount offered by the airline. In order to do so could you please send us your 9-digit Bravofly booking ID. Also, for future reference, here is a list to all our Customer Service numbers, with many available at local rates (http://www.bravofly.com/content/en/other-telephone-numbers.html) Many thanks, Sofia

Dear Sabrina, Thank you for your message. You may find all our phonenumbers from the following link: http://www.bravofly.com/content/en/other-telephone-numbers.html Otherwise you can send us a private message with your 9 digit ID booking number and we'll help you with your issue. Thank you, Sofia

Dear Gina P. We are truly sorry for the bad comments you have read on the Internet about our company. Unfortunately these bad reviews can easily be found, but I can assure you that these are just a low percentage of the happy and satisfied customers who book everyday on Bravofly. Bravofly is one of the major leaders in the online travel industry. We manage thousands of bookings every day and the vast majority of them lead to satisfied customers. We hope that in the future you will take advantage of our services and become one of our satisfied and regular customers. Should you wish to talk with us directly please send us a private message All the best, Sofia

Dear Simon T., Thank you for contacting us here on SiteJabber. Please contact our customer service (for a full list of a our call centres please click here: http://www.bravofly.com/content/en/other-telephone-numbers.html). One of our operators will be more than happy to verify the baggage allowance for your flight. Kind regards, Sofia

Dear Meryem A., Thank you for contacting us here on SiteJabber. Please contact our customer service (for a full list of a our call centres please click here: http://www.bravofly.com/content/en/other-telephone-numbers.html) One of our operators will be more than happy to verify whether your request is possible and assist you. Kind regards, Sofia

Dear Lynne T., Thank you for your message. Bravofly is one of the major leaders in the online travel industry. We manage thousands of bookings every day and the vast majority of them lead to satisfied customers. As a matter of fact, our business model is quite complex: we are an online booking engine that allows you to compare and book the flights of more than 500 airlines (both traditional and low cost) and we work closely with airlines when we need to issue your tickets. As soon as we receive a booking request we contact the airline to be 100% sure about your flight. We confirm 99% of the flights in a very short period of time. I hope that in the future you will take advantage of our services and if so I am quite sure you will become one of our satisfied and regular customers. All the best, Sofia

Hi Richard C., I'm very sorry for my late answer and thank you for your comment here and I'm sorry to hear that you have not yet received any confirmation. In the case we can still support you, could you please send us private message with more details and confirming your email address and we will look into it? Thank you. Kind regards, Sofia

Hi Jemma, Thank you for providing us with your message and I am very sorry to read of the problems you encountered with your tickets and we would like to help you if possible. With that mind, I would like to ask you for more details and I will then forward your request to the relevant Team in order to investigate your case. As the quickest and most efficient way is via private message. You may message us your 9 digit booking ID and I'll check your reservation further. Kind regards, Sofia