• Bräu Supply

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Overview

Bräu Supply has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Bräu Supply ranks 321st among Tools sites.

How would you rate Bräu Supply?
Top Positive Review

“Absolutely love my Bräu Kettle”

Barb L.
3/15/18

After doing a lot of online shopping I came across the Bräusupply website and YouTube videos. I absolutely love my new Brewing equipment and all the support I have received (brewing is new to me) when brewing my first batch. I have made several batches since and am looking forward to trying some new recipes. Thank you Steven

Top Critical Review

“Never Received Product and Terrible Customer Service”

Sean P.
11/9/21

Terrible experience. I ordered a system that costs over $2500 over two months ago. I received an email stating that they were having difficulty finding a container to ship the system from asia (so much for producing it "in house") over a month ago to which I have received no updates. When I tried to get answers, their chat system broke mid conversation, they will not answer my emails, and they have not called me despite my requests. I am trying to cancel my order which is impossible with the lack of communication. Save yourself the trouble that I went through and go through Spike or SS Brewtech unless you want to loan Brau Supply a few grand for 2-3 months and live in limbo.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user barbl13
2 reviews
0 helpful votes
March 15th, 2018

After doing a lot of online shopping I came across the Bräusupply website and YouTube videos. I absolutely love my new Brewing equipment and all the support I have received (brewing is new to me) when brewing my first batch.
I have made several batches since and am looking forward to trying some new recipes.
Thank you Steven

Thumbnail of user seanp316
1 review
0 helpful votes
November 9th, 2021

Terrible experience. I ordered a system that costs over $2500 over two months ago. I received an email stating that they were having difficulty finding a container to ship the system from asia (so much for producing it "in house") over a month ago to which I have received no updates. When I tried to get answers, their chat system broke mid conversation, they will not answer my emails, and they have not called me despite my requests. I am trying to cancel my order which is impossible with the lack of communication. Save yourself the trouble that I went through and go through Spike or SS Brewtech unless you want to loan Brau Supply a few grand for 2-3 months and live in limbo.

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