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  • BrandNex.com

Overview

BrandNex.com has a rating of 3 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BrandNex.com most frequently mention customer service problems. BrandNex.com ranks 22nd among Wristbands sites.

  • Service
    7
  • Value
    6
  • Shipping
    7
  • Returns
    5
  • Quality
    6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Poor customer service is not work any imagined Discount.
How would you rate BrandNex.com?
Top Positive Review

“Excellent service and product!”

Anthony K.
6/26/19

I went to BrandNex for some custom temporary tattoos for my child's event. They came out awesome and I got them so quickly. The price was super affordable and I had no issues from ordering to receiving the tattoos. Will definitely use them again.

Top Critical Review

“Lack of communication and delay on order”

Molly P.
10/4/18

I was extremely disappointed of brandex bracelets because there was significant lack of communication throughout the process. The order was created for rush delivery, they emailed once saying they could get them there one day later than planned, which was okay. However, then the bracelets never showed. Three phone calls, multiple emails, silence from them. Finally I go on their online chat and somewhat talk to someone who said to re order them or email customer service. Ended up requiring a full refund and went with 24hourwristbands (highly recommended). They got the job done and updated me as we went on.

Reviews (51)

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Reviews that mention popular keywords

customer service (31)
Thumbnail of user gracee12
4 reviews
6 helpful votes
January 11th, 2016

I love that you can create your own temp tattoo! Did these for a friend's bday - what a big hit! So unexpected of course. Any picture or words you want - so cool. And this is a reputable company with good customer service in my experience.

Thumbnail of user kevinh124
1 review
0 helpful votes
April 13th, 2016

Ray Oliver was my customer support guy and he did an amazing job! Throughout the tardiness of the entire order and all the shipping slow downs, Ray was there and saw after the package personally. He was amazing!

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From the business

Design and order your own Eco Friendly & Promotional Products. For Tattoos, Wristbands, Temporary Tattoos. Free Shipping! https://t.co/gEqTue3Aib

Company Representative

Thumbnail of user seanm66
Peter A.
VP of Customer Serive

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