2 reviews for BrainDumps are not recommended

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mike g.

Florida

1 review

10 helpful votes

How reliable is braindump.com i want to purchase security+

December 12, 2016

How reliable is braindump.com i want to purchase security+

Date of experience: December 12, 2016

brandon g.

New Jersey

1 review

9 helpful votes

Mary:

December 17, 2014

Mary:
Hi, I am your live chat assistant. How can I help you?
Guest:
I contacted support 3 times now and never get a response. They keep telling me I will get a response in 24 hours, but I haven't seen one email.
Mary:
Tell me your Email id please?
Mary:
And tell me what is your issue?
Guest:
*******@kappler.com
Guest:
They posted a 25% off discount code and when I put my email to get it, it only gave me a 10% off code... I have been through this process with support chat 3 times... If they don't want to give 25% off, they shouldn't have made a banner for it... I sent a screenshot of the banner in request XWB-670-*******.

Guest is now off-line and may not reply. Currently in room: Mary.

Guest is now on-line. Currently in room: Mary, Guest.

Guest has sent a file. Click 2014-12-12 08_46_29-Brain Dumps - CCNA dumps, MCITP Braindumps, Certification Exam Dumps - Internet. Png (63.6 KB) to receive the file.

Guest:
That is the screenshot attached to the support request.
Mary:
Hold on please
Guest:
Ok
Mary:
Sorry can not give you discount
Mary:
Our prices are already discounted
Guest:
What? Why would they offer 25% off and not give a discount? The prices are not discounted... The prices are regular and the same they have been for a year...
Mary:
Sorry that offer has expired
Mary:
Can not give you discount
Guest:
I sent this support request in DURING the period and no one responded to me...
Guest:
That is not my fault... That is Brain Dump's... You guys didn't respond to me 3 times... Even after one of the support reps said "I am escalating this on my end."
Guest:
"You will receive a response in 24 hours" they said...
Mary:
That offer has expired we can not give you discount now
Guest:
That is the dumbest thing I have heard. "I can't give you this discount because we waited until after the discount had expired before giving you any support on the offer."
Guest:
I want to speak to a manager or something. On the phone preferrably.
Mary:
Sorry we do not have phone support
Mary:
We have only email and chat support
Mary:
The offer has expired
Mary:
We can not give you that offer anymore

Date of experience: December 17, 2014