BracketsRus

Wonderful service in this very demanding lockdown time. Bracket was sent out so quickly, and whilst we were prepared to wait a while, it came the next day. Very good quality, solid bracket, clear instructions. Very happy!

I am not sure that this company exists
It is not registered anywhere
It does not have a customer service phone line, only a form to fill in to get back to them that they do NOT reply to.
I am still awaiting hearing back and awaiting to see if I will actually receive the bracket I paid for!

Great service! Having bought a bracket from them 9 years ago, which was a good price, arrived promptly and perfect for the job, I contacted them last week about hanging a different tv on it and they could not have been more helpful. They responded immediately, advised me on everything I needed to know and generously sent me additional screws for the new tv.

Brilliant, Speedy efficient service... nothing was too much trouble to ensure satisfaction. Additional part required to complete my original order was dispatched and arrived just 24 hrs later. Well done.
W. J. D. Canterbury.

Wanted a sturdy wall bracket to support my new tkitchen tv and found the ideal one on BracketsRus.

Ordered it on a Sunday and it arrived on Tuesday morning post free.

It is a great product at a very reasonable price, and was received in record time - very well done.

If only all purchases could be this easy!

Fantastic service, even though I havent bought anything for over ten years from them they still go the extra mile. I am on my 3rd TV on the same bracket and they sent me some screws on next day delivery free of charge to help me out

I have ordered two brackets now from 'BracketsRus' & both have arrived quickly & safely. I would definitely order again if I need anymore in the future.

Found the bracket I needed quite easily on the website and it arrived within 24 hours. Second time I've bought a bracket from them and both good quality. Latest one a bit fiddly to assemble (2 hands not quite enough!) but nice & sturdy.

Awful company to deal with- no address or phone numbers given anywhere! Need to return an item but can't as I can not contact them to find out their address m! The only way of contacting them is via their suspect ‘One for everything' online form - which is never read and I don't believe goes anywhere! Absolutely disgraceful - I'm warning people NEVER order from these people! I've reported them to Trading Standards!

Order delivered in well less than 24 hours, don't know how they did it. Item exactly as described and fitted tv perfectly

Ordered a bracket on Thursday with an emboldened promise on their website of "Free next day delivery". Four days later and nothing. Won't answer phone and direct to email query instead. Nothing back. I'd avoid.

Fast delivery - straight forward install. My second purchase with Bracketsrus and just as good as the first! Highly recommend!

TV Bracket arrived in good time packaging was seriously damaged but all parts were intact.
Now installed and looks good, would use BraketsRus again
Thank you.

Good sturdy product, fast delivery, easy to get hold of by phone when I had a query and quickly got back to me.

Really good on the phone; I've used them several times; They provide good brackets that arrive promptly; twice I had to change a bracket due to my fault (I measured it wrong and the other was because I dropped the TV) and they changed the first and refunded the second promptly with no issues; Excellent service. Very happy with them

Terrible service.
Ordered a flat wall bracket for 55 " Samsung TV.
Knew bracket was arriving so took day off work to fit TV to wall. Wrong screws sent with bracket so was unable to mount TV. Their product ( the bracket that I order is advertised as Guaranteed to fit all Samsung TV's. Obviously this was not the case.
Contacted them on 24 November stating that the wrong screws had been sent and immediately received an acknowledgment to say they had received the email and would deal with it.
Today, 08 December and over two weeks later, I received an email from them asking me to send the model of TV and they would send new screws.
Because I had waited so long for them to get back to me I bought my own screws and fitted the TV.
Their advertising is false in that they said on their website and pictures that they guarantee that it would fit my Samsung TV and it didn't.
To take over two weeks to contact me to ask the model of my TV is absolutely unacceptable.
They then claim that their email system was problematic. Although they did receive my email over two weeks ago.
Use this company at your own risk. But if anything is wrong with the product or you need after sales or customer service then I'm afraid that based on my experience you will be very disappointed

Our first time ordering, super fast delivery and easily installed, I would highly recommend you guys, and the customer service team were extremely helpful too.

Great customer service on correct product selection for ordering and competitive price.
Set my mind at rest that I was ordering the right thing.

Wrong item received. Do not respond to telephone. Have received 1 email despite sending many. Still no further forward. Stay clear

My TV wall bracket was delivered promptly and was easy to assemble in about 30 minutes, would use them again.

A really informative, comprehensive and helpful website, making ti wasy to choose the right bracket for your job.
AND
The keenest prices and best quality products and service around.
I cannot fault them.
Thank You BbracketsRus.

No problems at all, came as promised, does the job and is what it said it was. Will happily look on the website next time i need to order a similar product

Very professional company, despatch time was second to none, got brackets delivered to my home address, within 24 hours, and as I live in Scottish Lowlands that was pretty good, better than Amazon these days.
Bracket was of good quality, no complaints there.

I would recommend this company to anyone.