• BoxOfficeTicketSales

BoxOfficeTicketSales

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Overview

BoxOfficeTicketSales has a rating of 1.2 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BoxOfficeTicketSales most frequently mention customer service, credit card, and face value problems. BoxOfficeTicketSales ranks 359th among Tickets sites.

  • Service
    91
  • Value
    89
  • Shipping
    60
  • Returns
    69
  • Quality
    78
Positive reviews (last 12 months): 5.6%
Positive
2
Neutral
1
Negative
33
15
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • It is sad and the worst excuse of someone in the customer service area.
  • Arrived at venue box office to scan tickets for the show and found that there were no tickets.
How would you rate BoxOfficeTicketSales?
Top Positive Review

“Surprisingly impressed”

Cayla B.
6/16/23

So I just went to Kevin Hart show last night. I was absolutely terrified after reading reviews…not only did I get my tickets two days prior as they stated, I also got upgraded to front row seats. Any time I had a question or was having extreme anxiety about the purchase being fraudulent, they responded immediately via chat and email as well to reassure me my tickets were legit. We had an absolute blast. The only crappy part was having anxiety after reading all of the crappy reviews. The best part of it all was scoring front row seats for 175 a piece (which were initially being sold at 400+ per ticket)

Top Critical Review

“Nearly ruined my entire vacation”

Meag S.
11/20/23

Their "guaranteed delivery by the event" is not enforced for their sellers in a reasonable way. I purchased tickets 6 MONTHS in advance and had the absolute PANIC of having them delivered 13 minutes before my event began, as the doors were closing. I planned a whole trip to NYC around this event and cannot describe the stress of having this happen. Customer service was responsive but helpless - it was all up to the "seller." I would NEVER use this service for anything important, or ever ever again.

Reviews (211)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (63) box office (51)
Thumbnail of user caylab12
1 review
1 helpful vote
June 16th, 2023
Verified purchase

So I just went to Kevin Hart show last night. I was absolutely terrified after reading reviews…not only did I get my tickets two days prior as they stated, I also got upgraded to front row seats. Any time I had a question or was having extreme anxiety about the purchase being fraudulent, they responded immediately via chat and email as well to reassure me my tickets were legit. We had an absolute blast. The only crappy part was having anxiety after reading all of the crappy reviews. The best part of it all was scoring front row seats for 175 a piece (which were initially being sold at 400+ per ticket)

Service
Value
Shipping
Quality
Thumbnail of user jodic246
1 review
0 helpful votes
May 5th, 2023

Highly recommended. Got my tickets the very same day as they went on sale. Fees? Yep! Worth it!

Products used:
concert tickets

Service
Value
Quality
Thumbnail of user kailas7
2 reviews
6 helpful votes
November 15th, 2019

I was reading all of the previous reviews, after ordering my tickets, and I was scared to death that I would receive my tickets. I called the customer service line and emailed the company. I spoke with two very professional, sympathetic representatives that reassured me that our tickets out arrive. The day before the concert, we received our tickets via email! Thank you all! Ps. This is a legit review.

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