• BossySnob

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Overview

BossySnob has a rating of 1.91 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BossySnob most frequently mention customer service, and tracking number problems. BossySnob ranks 1805th among Women's Clothing sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • then I made a comment about their poor customer service and was told I would be refunded.
How would you rate BossySnob?
Top Positive Review

“Highly recommended”

Amanda P.
6/2/15

Hello, I am a fashion stylist and I would highly recommend Bossy Snob. I follow them on Instagram and it is the perfect site to get the latest fashion forward trends! One of my favorite things about their clothing is that you can't find it anywhere else and it always looks fabulous on! I had 0 problems with shipments and am most definitely a satisfied customer:) - Amanda

Top Critical Review

“SCAMMERS - took my money and blocked me on IG”

Tiffany P.
4/28/16

I ordered a dress on 3/28, and after 3 weeks of no shipping notifications I emailed them and sent a few direct messages on their IG account. They finally responded and said they will express ship it and I will have it in a few days. 8 days later, no updates and no dress. I made a comment on their IG page how I was disappointed in this experience and then they blocked me and quit responding. Now I have no dress and no refund. Complete scam. Instagram needs to investigate this business. Buyers, BEWARE!

Reviews (35)

Rating

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Reviews that mention popular keywords

customer service (9)
Thumbnail of user tiffanyp28
1 review
4 helpful votes
April 28th, 2016

I ordered a dress on 3/28, and after 3 weeks of no shipping notifications I emailed them and sent a few direct messages on their IG account. They finally responded and said they will express ship it and I will have it in a few days. 8 days later, no updates and no dress. I made a comment on their IG page how I was disappointed in this experience and then they blocked me and quit responding. Now I have no dress and no refund. Complete scam. Instagram needs to investigate this business. Buyers, BEWARE!

Thumbnail of user valeriea18
1 review
0 helpful votes
February 8th, 2017

I purchased a dress and received it over one month late. They still sent it after I asked to cancel it. I returned the merchandise when I finally received it. I have yet to receive a refund. The customer service is awful. They do not return any e-mails and are impossible to get ahold of.

Thumbnail of user kelseyo3
1 review
6 helpful votes
January 18th, 2016

This sad attempt at something called a business should be avoided at all costs. They don't know how to fill orders in a timely fashion and then when they finally do normally after you have to email them to find out the status of your order they then only send you part of it. Then when you contact them to find out where the rest of the order is they simply refer back to kindergarten and play the I'm just going to ignore you game instead of accepting responsibility of their numerous screw-ups and trying to fix it.

Thumbnail of user zevannaz
1 review
2 helpful votes
March 3rd, 2016

My friend recently purchase a dress for her birthday. She is going to celebrate in Las Vegas at the end of next week. Her order date was 02/25/16. How long will she have to wait before her order is received. The status of the order posts as received but nothing further for about a week now?

Thumbnail of user deed78
1 review
4 helpful votes
March 15th, 2016

I ordered a bathing suite from them an never got a confirmation for tracking or anything. Then I emailed them 4x's and heard nothing. I finally private messaged them via Instagram and they replied back totally unprofessional. After not getting my order out in time I was asked "is that cool?" then I made a comment about their poor customer service and was told I would be refunded. I never got a refund and they blocked me on Instagram. The BBB can't even help and now I am stuck. They are complete thieves.

Thumbnail of user st11629
1 review
6 helpful votes
January 17th, 2016

I had purchased a dress from this website and received it within 2 weeks and it was great. I then had ordered a jacket, for $100, which I NEVER received. I sent countless e-mails and they just stopped responding. It's been months and I still haven't received the jacket or my money back. Horrible website.

Thumbnail of user brandiem1
1 review
3 helpful votes
November 1st, 2015

This company is a scam. I filed complaints with Instagram, my bank, BBB, and the FBI since this is repeatedly how they operate. I made a purchase and over a month later I still have never received tracking info or my package. I was fed excuses, given the run-around, promised a refund and then the customer service disappears. I was unable to give the sham 0 stars or I would have.

Thumbnail of user sophiac11
1 review
1 helpful vote
August 29th, 2015

I ordered a couple items from this site as I frequently online shop. It took over a month to get to me with some bs story stating if we would like a refund once the items are received that they would be happy to issue that. The quality of clothes were very low so I asked for my refund and returned the items. After 4 months of emails and very few responses from them, they now have my items and I have no refund. Safe to say I've been scammed and won't see my $200. They post cute stuff, but don't let it trick you!

Thumbnail of user rosaj2
1 review
1 helpful vote
May 21st, 2015

Shipping was a little slow but well worth the wait plus the customer service is pretty cool. I will give them another chance

Thumbnail of user amandap51
1 review
0 helpful votes
June 2nd, 2015

Hello, I am a fashion stylist and I would highly recommend Bossy Snob. I follow them on Instagram and it is the perfect site to get the latest fashion forward trends! One of my favorite things about their clothing is that you can't find it anywhere else and it always looks fabulous on! I had 0 problems with shipments and am most definitely a satisfied customer:)

- Amanda

Thumbnail of user megm22
1 review
0 helpful votes
June 15th, 2017

Don't order from this company. My shipment didn't arrive after over a month, I finally asked for a tracking number (as I ordered it for a party that was coming close) and they wouldn't provide it, without asking me, they told me they were "re-routing" the shipment back to them and would refund me. I messaged them back and said that I didn't even ask for them to cancel the order, I only wanted to track the shipment! But they basically said too late. Then when I checked my credit card statement and saw that I wasn't refunded the full amount (I was only shorted $3 and change, but it was annoying because I wanted my order and the whole thing was a inconvenience as I ended up having to rush out to get a new outfit last minute), I emailed them to advise them and they responded with these exact words, copied and pasted from their response:
"Please stop contacting us at this point. We wouldn't waste our time keeping your $3. You're obviously an unhappy person that wish to receive our attention and wish to complain in order to feel better"

I was so shocked, I didn't even respond and just considered it a loss!

Thumbnail of user ashleef
1 review
7 helpful votes
June 16th, 2015

Ordered 2 outfits back in March, finally received them one in late May. Definitely not what was advertised. They said they would refund my money, yet still waiting for that to happen. I'm shocked to read good reviews, they must work for the company. I would not recommend this store. Shop at own risk.

Thumbnail of user ashleyj30
3 reviews
1 helpful vote
August 18th, 2015

Scam scam scam horrible customer service skills when you complain they block you after posting your profile on Instagram
Should be 0 but that's not an option clothes come from China and I could see better quality stuff then this crap no tracking info double charged my credit card ugh I could continue

Thumbnail of user pattyr8
2 reviews
2 helpful votes
August 24th, 2015

I found them on instagam and put in a very huge order. They sent tracking rather quickly and answered any questions that I had. They even gave me express shipping for free and i received my package in about 5 business days. I examined each piece and the quality was great and everything fit. I have no complaints and will shop with them more often.

Thumbnail of user nataliee10
1 review
1 helpful vote
October 20th, 2015

I ordered a dress from Bossy Snob, and after a month, they contacted me saying that it was no longer being manufactured. I was ok with that, but asked for a refund. Then, they vanished into thin air - they could not be reached by phone, email, etc. So, I opened a case with the Better Business Bureau, and Bossy Snob assured me that the money would be refunded. The BBB closed the case, but I still didn't receive anything. Still looking for an avenue to get my money back. They are horrible people and I hope karma bites them in the $#*! one day.

Thumbnail of user nicolettt
1 review
2 helpful votes
July 3rd, 2016

I ordered a top last month and was so excited to get it in the mail! But when a month passed and it still never came and I never recieved any notification emails about it being shipped or anything finally I decided to DM them on Instagram to see what was going on. The first time I sent them a message I never heard from them. The second time someone replies back saying they will check when they get home but again I never heard back. I sent them another DM a week later saying how disappointed I was with their customer service and that it shouldn't have to take this long to recieve a shirt. They then responded and said I have been refunded. Worst online shopping experience ever! Very disappointed.

Thumbnail of user marig6
1 review
4 helpful votes
June 13th, 2015

I ordered a dress on March kept getting the run around about when I would receive my dress. In April over a month later I received this ugly piece of cloth that was not even anything like the dress I ordered. Then I was given a credit but had to pay for shipping all over again. I paid shipping and ordered a dress and shorts. I received the dress 3 weeks later cheap dress. And it is now June still no shorts. They just want your money and don't send you what you ordered. A lot of people comment on Instagram of how they also never received orders and all bossy snob does is delete them. And they ignore all emails too. The "good" reviews on top sound fake. Don't buy from them.

Thumbnail of user paulas44
1 review
2 helpful votes
October 23rd, 2015

Just filed a complaint with Chase bank, Instagram, and Better Business Bureau! They say they're having shipping issues and it'll be a month wait. They kept my money and never sent the dress. Crooks!

Thumbnail of user izs1
1 review
0 helpful votes
June 2nd, 2015

I recently purchased a few dresses and rompers from bossysnob.com and I couldn't be happier with my purchase! Everything came in within days and fit my body perfectly. They respond very well to every text and e-mail you have regarding your shipment, very impressed with their growing customer service

Thumbnail of user gissellr
1 review
2 helpful votes
September 26th, 2016

Don't order from this company I ordered an outfit 30 days ago and haven't gotten an email back trying tell me where my order is, they are horrible and shouldn't be in business

Thumbnail of user kaylaw7
1 review
8 helpful votes
May 3rd, 2015

I ordered 3 dress from them on april 4th, its currently may 3rd and i still did not receive my package. I never even received a confirmation email or tracking number. I had to email them to see if they got my order. I emailed them multiple times and they kept saying it will be there in 7-10 days. Never order from them.

Thumbnail of user saras139
1 review
2 helpful votes
July 22nd, 2016

I ORDER DRESS A MONTH AGO FOR A WEDDING NEVER GOT CONFIRMATION OR NOTHING IAM DEMANDING REFUND MEST UP MY WHOLE PLANS AND CAUSE ME DRESSED!

Thumbnail of user katiet23
1 review
3 helpful votes
April 20th, 2016

Similar to everyone else, I too was scammed by this poor excuse of a company. I ordered a shirt on March 25th, the money was removed from my account on March 28th, it is not April 20th and my many emails were ignored, even though that is the only way I can contact them. I was finally DM'ed on Instagram, very unprofessionally after I made a comment asking them to respond to my emails and refund me. I haven't been refunded, although they claimed that they did and then to my surprise they blocked me! I'm working with my banks Claims Department to get my money back! STAY AWAY! It's not worth the frustration!

Thumbnail of user luzd3
19 reviews
84 helpful votes
June 25th, 2015

The quality is amazing and the prices are fair. Shipping was quick and easy as well.

Shipping
Quality
Thumbnail of user danielled26
1 review
0 helpful votes
August 24th, 2015

I ordered a romper from Bossy Snob a month ago. I received notification that it was shipped, but never received a tracking number or my order. No one will answer my repeated emails.

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