• Bose

Bose

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Overview

Bose has a rating of 3.17 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Bose ranks 32nd among Speakers sites.

  • Service
    11
  • Value
    12
  • Shipping
    11
  • Returns
    9
  • Quality
    14
Positive reviews (last 12 months): 25%
Positive
3
Neutral
2
Negative
7
6
See all photos
How would you rate Bose?
Top Positive Review

“Hats off to their products and their service.”

Lance J.
4/10/22

I used my bose pulse earbuds for 2 months before they became defective. I returned to the store where I had purchased them and spoke to the manager who was kind enough to replace them. As for the earbuds, they offer high quality stunning sound that is hard to match by other inferior brands.

Top Critical Review

“DO NOT BUY ONLINE”

JL A.
7/5/23

Horrible! If you have issues with returning products and asking for refund it will take you ages before you get your money back. CS Managers will say they will call to update your issue but they will not. All they do is apologize. Big mistake, I should have gone to an electronic store to purchase or better yet just ditch this brand. I'm sure there are better products in the market with the price we pay. We can look for better alternative.

Reviews (42)

Rating

Timeframe

Other

Thumbnail of user charlesd1532
3 reviews
7 helpful votes
March 30th, 2022

I love these earbuds for the sound, fit and battery life. However, I didn't realize how important volume control was until I actually started using them. If you are shopping for earbuds, I strongly recommend you look into ones with volume control for added convenience. Otherwise, I have no complaints since Bose is second to none in their industry with an impeccable reputation.

Tip for consumers:
look for volume control on your earbuds first before deciding

Products used:
bose earbuds

Value
Shipping
Quality
Thumbnail of user menashe.friedman1
1 review
1 helpful vote
May 24th, 2023

Bose used to be an amazing company, amazing customer service etc. Since they have outsourced c/s (it has to be this, otherwise it makes no sense), things have gone downhill in a huge way.
I am still waiting on my refund, 5 months after they recieved the producr, spending hrs on the phone over the past 5 months and being promised my refund was "on the way". Beyond ridiculous.
I for one, as a diehard bise fan will be trying JBL to see it it is any better.

Products used:
I returned everything

Service
Value
Shipping
Returns
Quality
Thumbnail of user kasimj
1 review
0 helpful votes
May 29th, 2023

I bought my Bose 700 uc headphones 4/23/22 and used them minimally,about two weeks ago I decided to use them and they wouldn't connect or even come on and when I called technical support they said there wasn't anything they could do and insisted I buy a new pair for $200 dollars which didn't make since to me because they were barely used. I will never never ever buy anything else from Bose and wouldn't recommend anyone else do so either that's not good business for headphones that cost almost $400 dollars so I'll still with Beats

Thumbnail of user jasonw196
9 reviews
15 helpful votes
October 2nd, 2017

Bose products tend to be overpriced. I believe there are better products out there from smaller brands that cost less.

That said, their products aren't bad, and tend to deliver the bass most people expect (not too sure on the other frequencies).

Please note, I'm no audiophile!

Thumbnail of user heathh3
5 reviews
4 helpful votes
September 16th, 2015

Just received my QC25, nice and light, great sound but shipping was a hassle, customer support was not very good either, would recommend them to improve in this field.

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About the business

The official Bose e-commerce website features information about Bose consumer electronics products including sound systems, home audio and home entertainment systems, and stereo speakers. Bose.com also features information about Bose Corporation servic...

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