I had a deeply disappointing experience with Boost Your Campaign, specifically working with Giovanni. I engaged their services nearly a year ago with the hope of launching a successful Kickstarter campaign. I have always been fascinated with travel jackets and was inspired by other travel jackets in the market to design one with enhanced features. After 3 months of efforts, my company came up with the design of a travel jacket that would excel any other jackets in the market — at least that is my opinion. Fueled by excitement and confidence in the product, I entrusted Boost Your Campaign to help bring this vision to life. I paid $3,000 for video production and $5,000 for campaign signups and promotional boosts, under a contract that also included a 15% commission on actual sales.
Unfortunately, what I received fell far below expectations:
The video produced was of very poor quality — lacking detail, professionalism, and impact, which is critical for any crowdfunding campaign.
Despite Giovanni's claim of securing 5,000+ signups, no proof was ever provided.
During the campaign, 30% of the initial backers withdrew, and 90% of the remaining funds failed to process — an outcome that seems far from coincidental.
Multiple attempts to contact Giovanni were ignored, showing a complete lack of accountability and professionalism.
In total, I spent over $15,000, including additional costs like sample production and administrative work. After dedicating more than a year of my time and energy, the campaign failed catastrophically, and I was left without any meaningful return or support from the company.
This experience has not only cost me financially but has also significantly impacted my motivation and trust in the crowdfunding process. If you look at the 1-star and 2-star comments Trust Pilot, you will see that they all encountered the same issues with Boost Your Campaign. It's clear my experience wasn't an isolated incident — the pattern is consistent and troubling.
My advice: Avoid Boost Your Campaign at all costs. What they promise is not what they deliver, and when things go wrong, they disappear.
Service
We paid $5,900 for their top package and also signed up for their "Skin in the game" approach where they paid for ads during the pre campaign and campaign agreeing to take 15% of any funds they raise as a long as we hit our internal goal.
This service was supposed to include: signing up to Monday dashboard, the design of a landing page, viral loops page and campaign page, custom audiences, audience validation tests, perceived value tests, 60 days or pre campaign ads, live campaign ads, Newsletters, influencing and PR and live campaign social media and campaign control.
The first 2 weeks were great, they were proactive had me signed up to Monday and designed the landing page. They also ran 1 week of ads and supposedly had 793 email sign ups. But no evidence was provided for these sign ups, our social media following or engagement did not grow at all.
Red Flag 1: I asked to see the ads that were being used and also to see the list of email sign ups. I was denied this as they said "We are using the Skin in the game approach so this is their list to manage" Then they signed me up to their BYCstats portal which again just showed me numbers with no real evidence. Never have I worked with a marketing company that would not show me the ads running on the Meta business suite. They would not show me which ads were performing well and also which audiences they were using.
Red Flag 2: When designing the landing page and campaign page they repeatedly kept using images of old home made prototypes instead of the final prototype design. Also the digital designs they were producing were awful. I ended up having to set up a call to review them in detail as they were not understanding. I was told that they only complete 2 rounds of edits to the design of the pages. This doesn't make sense if they have their skin in the game why wouldn't they want the pages to look their best?
Red Flag 3: There was no viral loops page delivered.
The weeks went on and our email list supposedly grew to 8,400 emails (still no evidence was provided to me of this and our social media following had not grown at all).
Red Flag 4: They completely cut me off from contacting my potential backers. I had no way of communicating with the people that were signing up. When I asked them about this they said they were contacting the people that had questions on my behalf.
Red Flag 5: The audience validation and the perceived value reports were never delivered. Again no evidence was provided that the audience that they say they had was real.
Red flag 6: They told me to set the goal at $45,000 with the internal goal of $75,000 to be reached so that they can take their 15%. I was worried that this seemed high and that the goals are usually much lower around $5-10,000 to hit that on day one and work the Kickstarter algorithm. They assured me that I have absolutely nothing to worry about and that there would be no issues hitting the goal on day one and the internal goal a week or 2 later.
Red Flag 7: They sent a launch email using off brand, dull and blurry images of a home made prototype. When asked why they used these they ignored my email.
We launched on Kickstarter July 2nd (2 days before 4th July). We had 66 backers at the end of day 1.
Red flag 8: They did not handle any of the campaign comments, updates or management. They also went radio silent for 4 days due to the holiday and then complained when I became frustrated that they were not responding. They said I was over reacting and that they have handled multiple campaigns like this and to be patient and watch it turn around.
The campaign did not turn around. It did not improve at all. They did not deliver any of the reports to back up their claims of audience size & validation.
After 3 weeks of terrible metrics they finally admitted that the campaign was going to fail and that the next step is to cancel the campaign and relaunch with them at no additional cost.
I requested all of the evidence, reports, email list, audience validations over 2 weeks ago and they have not delivered any of it.
You can check out our failed Kickstarter campaign by searching for Kubble.
Please complete thorough research on this company before sending them any money.
None of it they failed to failed to deliver their work.