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Boomer Benefits has a rating of 4.77 stars from 230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boomer Benefits most frequently mention medicare supplement, customer service, and drug plan. Boomer Benefits ranks 2nd among Health Insurance sites.
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Bill Warren at Boomer Benefits is awesome! I was so overwhelmed and intimidated about getting signed up for Medicare and all that goes with it so I kept putting it off. A co-worker suggested I contact Boomer Benefits as she had a very good experience with them. I am so greatful for her suggestion. Bill Warren is the agent assigned to me. He was very patient and professional yet I felt like I was talking to a friend. Within just a few minutes he totally put me at ease and helped me through the process. I am very confident that he helped me choose what is absolutely best for me. I highly recommend Boomer Benefits and Bill Warren.
The agent that I had pushed 3 insurance companies that were too high for me. He then asked me four separate times about pursuing an Advantage plan, which I declined, and I told him why. I explained my financial situation to him and once again he pushed one of the original plans he had suggested earlier. His words were "its only $54.00 than what you're paying now". By this time I was getting upset. I then asked him about a Part D plan and if he could help, to which he replied "no, I can only help you if you purchase an insurance plan from us." Such poor customer service.
Bill Warren at Boomer Benefits is awesome! I was so overwhelmed and intimidated about getting signed up for Medicare and all that goes with it so I kept putting it off. A co-worker suggested I contact Boomer Benefits as she had a very good experience with them. I am so greatful for her suggestion.
Bill Warren is the agent assigned to me. He was very patient and professional yet I felt like I was talking to a friend. Within just a few minutes he totally put me at ease and helped me through the process. I am very confident that he helped me choose what is absolutely best for me. I highly recommend Boomer Benefits and Bill Warren.
I'm a Boomer Benefits client. Jeff helped me easily and quickly with a confusing letter from the insurance carrier!
Tip for consumers:
Jeff Brooks is very helpful!
Products used:
Boomer Benefits help with Medicare Advantage Plans.
I saw that boomer benefits looked good. Then I applied and found out they only help you if you do not have a Medigap plan or can change to their Medigap plan. I wanted help with part d plan and nope, I cannot change medigap plans due to underwriting. Then I learned they make their bread and butter steering people to one of their medigap plans. They sound like they work for the public but in reality, they are paid by the the insurance companies they are paid by.
Trevor Geer at Boomer Benefits worked diligently on getting a billing problem resolved with my insurance carrier. Trevor stayed in touch with me throughout, providing updates during the process. Trevor worked all sides of the issue and was successful in getting me a great outcome. His communication is greatly appreciated and eased my concerns. I would not have gotten the desired outcome without Trevor's help.
I had a bill from our local EMS provider where I was being billed an outstanding amount due. I knew this wasn't correct because Medicare pays EMS services, but after several phone calls to the billing department I continued to receive a bill. So frustrating! I called Boomer Benefits and the delightful Ruth Oekerman, claims specialist, heard my problem, assured me she had my back, took it from there, and very quickly had my claim problem resolved, with confirmation of a zero balance due and assurances that no more bills would be coming to me from EMS. Ruth was the consummate professional in all of my discussions with her. She was knowledgeable and clear about the steps she would take. And most importantly, she followed through. I can't say enough about the outstanding service she provided, and that I have always received from Boomer Benefits. Thank you Ruth! You are simply the best!
I am new to Medicare. Thanks to Dustin H, I was able to get medigap and prescription drug coverage. I am well pleased with the help I received.
I worked with Riley McPherson from Boomer Benefits to change my Medicare Medigap plan, Riley provided A+ service to assist with this transition.
Thanks Riley for your help during this process
Kendra G did a great job helping my wife and me figure out the best Medicare supplemental plans for us. She was thorough in her work and helped us find the best plans to meet our needs. We are very satisfied with her work and the services provided by Boomer Benefits.
Products used:
Medicare Supplement Plans
The agent that I had pushed 3 insurance companies that were too high for me. He then asked me four separate times about pursuing an Advantage plan, which I declined, and I told him why. I explained my financial situation to him and once again he pushed one of the original plans he had suggested earlier. His words were "its only $54.00 than what you're paying now".
By this time I was getting upset. I then asked him about a Part D plan and if he could help, to which he replied "no, I can only help you if you purchase an insurance plan from us."
Such poor customer service.
Tip for consumers:
Be careful
Products used:
N/A
Regrettably, the rep was impatient and overwhelming as well as overwhelmed. She shared that her house had just burned down and that she came in anyway to help clients. I asked her to slow down to allow me to ask any questions. It was all new to me, and her information delivery was an uninterruptible quick monologue. My prior rep was gone due to an emergency. Not a good choice if you need patient reps.
Julia Porras took care of all my need quickly and should great empathy for my concerns. Highly recommend!
Agent was not able to address my questions. Gave me 3 choices to choose from all out of my price range.
He then said he could not help me since I did not choose one of his options.
Boomers has stepped up again with their help. Sandra Cordova was the agent who helped me get through the maze for Plan D. She answer every question and even asked me questions on so I could get the best plan for me. Thank you Sandra and Boomers.
Michelle Weingart was great at helping us find a replacement policy that saved us money and allowed us to combine our coverage, as a couple. She made the process easy and walked us through all the aspects of making the needed changes. She is professional, polite, sincere, and had great follow through to make sure we got everything working properly. Thank you for your time and efforts to help us!
Warm regards, Ed & Bevy
Sarah Kijnitchee was extremely helpful and patient with my many questions as this year was my first year in Medicare. Despite the fact the options they offered in my state were limited, I think I still got a good plan that will cover my needs in the coming year.
I will use this company whenever I need help with Medicare. They are the best and the brightest! Thanks, Madison Martinez-Haynes!
I contacted Angela Kuykendall at Boomer Benefits when I received a substantial premium increase for the upcoming renewal of my Medigap plan. Not only was she professional, efficient, personable and "fabulous" every time I spoke with her, she found another company that saved me $41.00 per month! She walked me through the new application process and once approved, got on the phone with the company I was dropping to help cancel that policy. In this confusing Medicare world, Angela made it seamless! I highly recommend Boomer Benefits!
I had an excellent experience using Boomer Benefits in getting signed up for Medicare. Jacob Chesney gave me invaluable help with choosing the appropriate supplemental plan and Wendy Hernandez was great at helping me get signed up with a Drug Plan. Even when I got distracted, didn't respond or got confused, Wendy patiently nudged me until I finally got signed up with the best plan for me.
Worked with Cheyenne to explore cheaper gap policy's. Made it easy. Filled out questionnaire with us and cancelled existing. Wonderful customer service.
I used to get our Medicare supplement plan through insuractive. Our agent was Shelley Coon. You will not find a better agent to represent you. She always kept our needs met by making sure we had the very best plan that fit our needs at an affordable price. Unfortunately, she left the company and we made the decision to try Boomer Benefits. They are not as good as our previous company. You call and can't speak to anyone. They say they will call you back within 48 hours which does not happen! I would choose somewhere else to get your Medicare supplement insurance!
The Boomer Insurance Group - so knowledgeable and friendly - all you ever wanted to know about Medicare but were afraid to ask! Entire staff always helpful and kind. A complicated process for some of us becomes an easy transition with Boomer! Thank you.
Products used:
Medicare advisor
I kept Brandon's contact info from last year as he was great in explaining things to me in detail. Extremely helpful. So when I received a huge bump in premium this year, I was ready to look for a new provider. In two days, he found three options, signed me up and saved me $94/mo. Fantastic. Thanks, Brandon!
I am not happy at all with the way I feel I was talked into taking a drug plan I didn't want, then to find out that the price of my medication is the SAME WITH insurance as WITHOUT the insurance!
Working with Boomer Benefits is easy schmeezy! Madison Martinez-Haynes was great to work with in finalizing my Prescription Drug Plan. Every interaction with Boomer Benefits is very detailed and easy to follow. Madison was ready and waiting to answer any questions I had. She is efficient and competent and a joy to work with. She makes this whole Medicare process a breeze! Highly recommend this company!
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Boomer Benefits is a licensed insurance agency specializing in Medicare products. We help Baby Boomers navigate their entry into Medicare.
Hi Linda, appreciate your feedback. During the Annual Election Period from October 15th - December 7th, there are 64 Million Medicare beneficiaries who all need help in the same 7-week period. It is always our busiest time of year, with longer hold times because we get swamped with so many calls, especially in late November and early December. Our team works 6 days a week, nearly 14 hours per day during this period to try to keep up with the call volume, but we do return every call. I see that you called during that time and left a message and our team member did call you back but since it was at the very end of the election period, our callback time was running around 72 hours. However, since you are new to Medicare and still in your Initial Enrollment Period, the Annual Election Period does not apply to you and you did not have to make any plan decisions by the 7th. Now that the election period is over, there are no more delays in callbacks - you can get right through to a team member when you call. You have plenty of time to make a plan selection. We'll have a manager reach out to you today, and again we apologize for the delay during our busy season. Since you will face other Annual Election Periods in the future, whether you work with us or another agent, just remember to always call in the beginning of October and that will help you avoid any wait. We wish you the best and thanks again for sharing your feedback.