• Booktopia

Booktopia

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Overview

Booktopia has a rating of 3.18 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Booktopia most frequently mention perfect condition, and great service. Booktopia ranks 12th among Books Other sites.

  • Service
    9
  • Returns
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Shipping commitments are meaningless and customer service is laissez-faire.
How would you rate Booktopia?
Top Positive Review

“Prompt delivery”

Judy F.
1/11/22

I placed my order just before Christmas and seeing it was such a busy time I did not expect to receive my purchase in 9 days!

Top Critical Review

“If you don't want problems, choose books in another store”

Liudmila ..
5/9/23

Worst store ever. I ordered three books. Long waited. As a result, I get the answer: the first book is not available. The second one doesn't either. The third was sent, but not the one that ordered. If you don't want problems, choose books in another store!

Reviews (91)

Rating

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Other

Reviews that mention popular keywords

customer service (13)
Thumbnail of user jenl183
1 review
0 helpful votes
May 14th, 2021

One of the books had a slightly ripped back cover. I was expecting all books to come without any defects as they are meant to be brand new. The packaging was robust with solid paper cardboard so the book was probably in this condition prior delivery. Delivery time was acceptable too.

Products used:
Books

Service
Value
Shipping
Quality
Thumbnail of user nicoleb429
1 review
3 helpful votes
April 11th, 2019

My paperback covered books came with bent covers with the corners fraying and the one book with like a plastic covering over the paperback is peeling off. The package in which it was shipped in was an awful paper bag, a box would've made far more sense.

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About the business

Booktopia - buy online books, DVDs and Magazine Subscriptions from Australia's leading online bookstore with over 4 million titles. Booktopia offers thousands of eBooks, daily discounted books and flat rate shipping of $6.95 per online book order.

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