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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
I'm always glad to get a good used book in a timely fashion. And you delivered!
I placed my order for different books and got them all. Thank. You for fast and seamless delivery
I have not received the book I ordered. I received an email saying that my package was delivered but it was not delivered. I responded to that email with a complaint about not receiving the book, and my complaint was ignored. Now, I get an email asking me to rate my experience. I need the book asap or a full refund. Alibris order *******-2
Description was completely accurate. Book was shipped very promptly. Price was excellent. Surpassed all expectations.
I found, I ordered, you delivered... Not much more to say.
Great service, just as described. The packaging was fantastic!
Quick delivery time with accurate update details along the way.
Very fast and well packaged. Great price for book I bought compared to others
The book came a few days before estimated delivery date and is in great condition. Definitely recommended to buy from this seller.
Searching for any thing much less reading material at reasonable prices was a chore. Now it is a pleasant experience.
Very professional and wished they took more of my books.
My quantities were ultimately reduced. Otherwise, no problems
Well, to be honest, even though I initially ordered something from you not once but twice and due to an unfortunate mix up canceled both times. When I realized what happened it was too late to do anything. I Will no doubt be ordering more books and if your company happens to be my choice undoubtedly I will be ordering from you. I appreciate your understanding.
Exactly as described and arrived quick. No issues.
The shipment came on time and all was as described.
Received book as described in a timely manner. Great sources for used books. Great service. Would use again!
The books I wanted, excellent pricing and prompt, careful shipping.
Will purchase from them again.
Book came just as described! I was very happy with it
I ordered the book. It arrived in good shape. It was a good price. I am a happy camper.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members