Book Outlet has a rating of 4.3 stars from 1,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service, and new books. Book Outlet ranks 3rd among Books Other sites.
I've ordered form here many times a mever had an issue until recently. While I know this was their problem to begin with. I can't be more than impressed with their rapid responses from customer service. A book I ordered didn't come in and they covered all costs to get it to me, on an order than got free shipping due to a promo. They responded quickly and sorted out the problem to no extra cost to me, also offering a refund. Excellent experience with them. Will continue to order from here.
I selected 4 more books than I found in my cart. There are too few points for dollars It takes a ridiculous amount of time to leave your warehouse even before slow, ailing
I've ordered form here many times a mever had an issue until recently. While I know this was their problem to begin with. I can't be more than impressed with their rapid responses from customer service. A book I ordered didn't come in and they covered all costs to get it to me, on an order than got free shipping due to a promo. They responded quickly and sorted out the problem to no extra cost to me, also offering a refund. Excellent experience with them. Will continue to order from here.
Tip for consumers:
Excellent customer service.
Products used:
Lots of books.
You are my go-to store for all of my crossword puzzle book buys. Since I don't keep them after they're completed, there's no reason to be worried about a few scuff marks or dents. I would never pay full price.
While the wait was a little long, I managed to buy a book that would regularly cost $15.00 for around $8.00! ($13.68 USD including taxes and shipping). My product came in excellent condition and they even gave me a free bookmark :) (with a coupon for $5 off my next order!) I would definitely recommend this website to any book lover, as its like the gift that keeps on giving!
Book Outlet is a great place to buy books you have been wanting to buy or find new ones to read. Great prices for books that are in good shape. I have already recommended people to Book Outlet and I will continue to do so. Its not as fast as say Amazon Prime or going to your local bookstore as far as delivery speed, However its still a reasonable delivery speed (about a week no more than two for me personally). But the patience is worth it for the price you get for a new book.
Prices for the quality and heard great reviews.
I've been wanting to read them.
My favorite place to buy books, especially hardcovers and middle grade! Good selection and great prices and sales! Also love that there is a spot on listings for other books by the same author so if it's a series, you can see if they also have the other books in stock.
Prompt answer and they sent out my replacements right away, very happy.
The prices are great and any issues I've had have been taken care of promptly. Plus it's a good selection.
They are books I've been interested in for awhile.
Easy to navigate book selection, quick delivery! Books arrived safe and sound in excellent shape!
Have ordered twice and both shipments we as expected! TY
Needed multiple copies of books to give as Christmas gifts to my students and was looking for a site with the best price! FOUND YOU!:)
Found books of various levels at GREAT prices!
This is my 2nd or 3rd order since I found the website about 3 years ago. The website is good, easy to use and gives enough information about the products. Ordering was easy. I didn't realize my order was coming in 2 shipments. I would say the shipping materials could have been a little more efficient (i.e. The packaging for both shipments seemed far larger than necessary) but the fact that it was all paper-based/biodegradable and recyclable was still a plus. Shipment time was reasonable especially for the excellent price! The rewards program is also really great. Thank you!
Prices, selection and reward program.
Met my interests and a good value for the price.
I've ordered from Book Outlet twice. Both times I ordered adult and children's books. Everything was exactly as described for their bargain priced books. I did not order any scratch and dent books, because I wanted them in good condition. I was very satisfied with both my purchases, and will definitely order again!
I was recommended Book Outlet by a friend a couple weeks ago and ever since have been just a little (okay VERY) obsessed. Book Outlet has the best prices I've ever seen for books with up to 90% off list prices and usually has sales on top of that. Book Outlet has high trust ratings on trustpilot, sitejabber, and every other website I found. Shipping is very affordable - only $5 or free if the order is over $45. I've ordered books from Book Outlet 3 times now and every time they've arrived in decent time, and in excellent condition. I liked being able to track my order through Canada Post as well. The website is very easy to navigate and even has extra features such as tips on how to get rid of those stubborn annoying book stickers we all struggle with. Although their supply is more limited than Amazon or indigo, it's definitely worth it to look and see if Book Outlet has the book you want before you go buy it at a much higher price elsewhere. Their books are all new and more books arrive every day. Overall, I love Book Outlet and will most certainly be buying from them again in the future!
- A Very Happy Customer:)
Products used:
Books
Funny story, I heard about this website from a tiktok and couldn't believe how incredibly cheap the books were so I had to placed a large order asap. I saved a ton of money and the books are good quality…they look brand new! Shipping was incredibly fast, took 9 days to get to me in California from Canada. I cannot emphasize enough on how excellent their customer service and products are :) Book outlet will always be my first stop before heading to a bookstore from now on!
Tip for consumers:
Customer service is excellent. Fast shipping and good quality books for amazing prices!!!
Products used:
Books
Excellent selection of books at great prices. Arrived in great condition. Took a while to get here but holidays and weather probably had an impact
Saw it mentioned on social media
Most were on my list of things to read
I've been ordering from Book Outlet for over a year now and love everything about them. When I find a book I've been wanting to read and am able to get it for such a reasonable price that's awesome, but then it arrives in such a short period of time, well that's even better! I'm a Book Outlet shopper for good now!
Their price, their selection and their prompt shipping
I was very skeptical at first because of the prices. Only asking 20 dollars for a 40-50 dollar book? Come on has to be a scam right? WRONG. Within a couple of weeks a perfect quality, immaculate, and brand new copy of the book arrived and only for 20 dollars. Yeah, I know my new book website.
Products used:
Book
Love the price and shipping speed. The only issue would be the books were just loose inside a bigger box, and they tumbled around like clothes in a dryer and ended up with one book's pages being stuck inside the other. It would've been nice to have some filler packing material in there to help keep that from happening.
Price and book condition.
Two paperback books
Great deal and fast shipping! Exactly what I was looking for! A coworker who is gluten intolerant received an air fryer for Christmas. I was recently diagnosed with gluten intolerance as well and had already been using an air fryer. I can tell you my coworker could not maintain her excitement when I gave it to her. We're both looking forward to making these incredible recipes in our air fryers!
It was recommended on Rakuten but I’ll definitely continue to use them for other purchases.
As explained above, I needed some recipes for my air fryer that are gluten free.
I ordered a number of books earlier this month. Happy to support a local company rather than Amazon, etc. Prices were equal or better to larger online retailers. Quick free shipping with tracking. Website was easy to use and search for books. Unbeatable selection
Your site made it crazy easy for me to buy a big stack of large print books for me mom. They were all in one place - which no one else does. Great!
It was the easiest site to use to find varied large print books for my mom.
Couldn't ask for anything more!
Book(s) I purchasrd were in great condition and shipping time eas perfect.
I will return again for future purchases.
Recommended:-)
Products used:
Book
I usually am not very happy with the state the books arrive in when I order from Book Outlet, but this time around all my books arrived in good condition. One paperback was a little bent but not terribly. Whoever packed my box seemed to do it with care and I really appreciate that.
Book Outlet offers competitive prices for popular books.
Most of the items I chose were were books that I had been interested in reading and were popular amongst my peers.
I bought one book from here and it came in great condition! Delivery was longer than advertised, but arrived in a week which is not bad. They also gave me another coupon in the book! Am definitely going to order again from this site.
Affordable books.
Great prices! Great quality. Literally my only complaint would be shipping time—— but—— that's because we are all so used to Amazon two day shopping at this point in life. For the discounted price - this was worth it!
Book outlet is such an affordable and trustworthy site that I love purchasing books from! They have the best deals and I always get so excited every time I see my package arrive!
I choose book outlet because they have the best deals and products!
Great experience as always purchasing from BookOutlet. Seamless web experience, easy checkout, fast & free delivery. I only wish the selection that was carried was even broader!
I was searching for a way to purchase books at a discount and stumbled on BookOutlet through Google. It has been a blessing as I've saved hundreds of dollars in the short time I've been shopping on BookOutlet!
They were books by authors that we have previously enjoyed and were available on BookOutlet.
Incredible prices on new, hardback bestsellers. Very pleased and will shop here for all my books now! Speedy delivery times, no excess packaging and all arrived in tact. Overall EXTREMELY pleased.
Amazing prices on books that are in great condition. I made 3 seperate orders within one week because there was just so much too choose from! Sadly one never came, it was lost, which is not their fault. And I was offered a refund or a fulfillment immediately. Great customer service!
My last order never came and the tracking info said it had been in one place for a good week or 2. They immediately offered a refund or fullfilment, my choice.
They were having a black Friday sale.
They were books I had been interested in for awhile but didn't want to purchase at full price.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
Since 1997, Book Outlet has evolved both as a business and a brand. Our community of bargain book lovers continues to grow daily and we have a tireless desire to dream big, innovate and provide our customers with the best possible experience.
We recognize that as a company, we are only as good as our people. That is why it has been a goal of ours to build a company culture that fuels curiosity, creativity and sustainable growth. In 2021, we were recognized for overall business performance and sustained growth with the prestigious Canada’s Best Managed Companies designation.
Thank you so much for leaving such positive feedback.