• BodyJewelry.com

BodyJewelry.com

Overview

BodyJewelry.com has a rating of 3.59 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BodyJewelry.com most frequently mention customer service, confirmation email, and nose rings. BodyJewelry.com ranks 2nd among Body Jewelry sites.

  • Value
    8

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Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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What reviewers want you to know

Positive highlights

  • Body Jewelry has a wonderful assortment and excellent customer service.

Critical highlights

No critical highlights yet

How would you rate BodyJewelry.com?
Top Positive Review

“Great customer support and honest”

Anouck D.
6/10/22

I ordered twice because I was very satisfied with my first order. But the second time French customs required me to pay taxes which made twice the price, so I sadly returned my order. I explained to customer support with whom I had great exchanges. As soon as received their package back they refunded the order. Too bad for me because I liked the good quality and originality of my first order.

Top Critical Review

“Doesn't hold up as it should”

Amanda R.
10/1/23

I purchased the DIAMOND 18G Flat Back Push-In Stud - Cartilage, Tragus, Lip, Nose Color: White Gold Diamond: 2.0mm, VVS (+$75) Length: 1/4 in(6.5mm) and absolutely loved it. It was in my ear cartilage as stated on the site as a standard placementofcthis piece. I only had it in for a month when I was washing my hair and noticed it had fallen out. I'm not sure how this could happen if they are made for ear cartilage use. Money literally down the drain.

Reviews (258)

Rating

Timeframe

Other

Reviews that mention popular keywords

body jewelry (11)
Thumbnail of user nicolek1062
1 review
1 helpful vote
July 5th, 2022
Verified purchase

I ordered a single item from this shop. A whole week elapsed with no communication besides "order received". Then when I inquired about what was taking so long, they tell me the item I ordered is out of stock! They couldn't be bothered to tell me this though; I didn't find out until I contacted them! There was ZERO communication on their part; still waiting for a refund.

Products used:
Tried to order a navel ring, but it was out of stock and they didn't bother to inform me until I emailed them asking where my order was.

Service
Thumbnail of user amandaregan7
1 review
0 helpful votes
October 1st, 2023
Verified purchase

I purchased the DIAMOND 18G Flat Back Push-In Stud - Cartilage, Tragus, Lip, Nose
Color: White Gold
Diamond: 2.0mm, VVS (+$75)
Length: 1/4 in(6.5mm) and absolutely loved it. It was in my ear cartilage as stated on the site as a standard placementofcthis piece. I only had it in for a month when I was washing my hair and noticed it had fallen out. I'm not sure how this could happen if they are made for ear cartilage use. Money literally down the drain.

Service
Value
Shipping
Quality
Thumbnail of user nancyn123
1 review
2 helpful votes
March 12th, 2019

I did not get to enjoy my item for post office basically stole it. They forged my signature and claimed they left package. I know its not body jeweler fault but they seem to have just washed their hands which I feel was so messed up. I was so excited for this order and never even got it sucked

Thumbnail of user anouckd1
1 review
3 helpful votes
June 10th, 2022

I ordered twice because I was very satisfied with my first order. But the second time French customs required me to pay taxes which made twice the price, so I sadly returned my order. I explained to customer support with whom I had great exchanges. As soon as received their package back they refunded the order.
Too bad for me because I liked the good quality and originality of my first order.

Tip for consumers:
Serious company

Products used:
Belly jewelry

Service
Value
Shipping
Returns
Quality
Thumbnail of user shatem
1 review
3 helpful votes
February 25th, 2021

I ordered the (DIAMOND 16G Flat Back Push-In Stud - Cartilage, Tragus, Lip) for my tragus piercing, but the bar was too short. I emailed, but NEVER got a response. What makes things worse is they don't provide a phone number and now it's almost 30 days, therefore too late for a return/exchange. I'm furious because I don't know what to do with my purchase that I CAN'T use! It was almost a $200 purchase.

Tip for consumers:
Don’t buy from them!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolh1262
1 review
1 helpful vote
May 14th, 2021

Purchased a 14k belly button ring that was so tiny, not what the description indicated. Tried to call - no phone number. Sent several emails with not luck. DO NOT ORDER FROM THIS COMPANY. WASTED $150.00!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sueb808
4 reviews
2 helpful votes
June 9th, 2022

Very cool store! Such a selection that I found here the position that I could not find anywhere else! Nice service and managers, fast delivery, highly recommended!

Thumbnail of user kevina1015
1 review
2 helpful votes
December 31st, 2020
Verified purchase

I ordered an L-shaped stud, and the stud I received had more of a J shape. I contacted support and they sent me another order. The second order I received had the same exact problem. I contacted support again and asked for a refund, not a third order. I have not heard back from them since. These days there are more important issues out there, but when you pay for an item it needs to be at least decent. The items I received are unusable. Shipping time was about 10 days for both orders. I thought it was because of the holiday load, but other reviews mention that as well. I will never buy from this company again.

Tip for consumers:
Do not use- Quality Control is poor.

Products used:
Nose Studs

Service
Value
Shipping
Returns
Quality
Thumbnail of user agnieszkak10
5 reviews
38 helpful votes
January 25th, 2019
• Updated review

Hello and thanks to Body Jewerly's Customer Service and especially Terri Cheon, Operating Manager. I am being giving a full refund for our misunderstanding.

Horrible customer service
January 9th, 2019
• Previous review

I bought a item. Then waited for a shipping status. E-mailed them, got a here we updated it for you, "twice even". Then 2 min later. This
"Body Jewelry Factory <*******@bodyjewelryfactory.com>Mon 07/01/2019, 12:23 PMHi Agnes, Your order was shipped via DHL and the tracking number is 3784#%&230. According to the tracking information it was delivered on Friday, January 4,2019. Here is the link to the tracking info:
Then they noticed they messed up and sent this.
"Body Jewelry Factory <*******@bodyjewelryfactory.com>Tue 08/01/2019, 7:45 PMHi Agnes, Your order was delivered within the time frame and your invoice wasfully paid. I don't know what you mean by you received in doubles. Ourshipping manager has sent you the tracking number as soon as it wasshipped. Our order manager updates when it's delivered. Please let us know what exactly you want to do with the order youreceived. Thank you. Thats means i'm ripped off for $240 can
Here's a snip-it of my in box.

Thumbnail of user saram530
1 review
4 helpful votes
February 24th, 2020

I had purchased 14k gold jewerly from this website.
1.)Nothing like the description.
2.)Disaster customer service for returning items.
3.)Waste of time and money.

End of my sad story.

Thumbnail of user kenadeec
1 review
0 helpful votes
March 6th, 2017
Verified purchase

The product is not great. It works for what I want but the o rings are very small and flimsy and almost impossible to get on the backs of the tunnels. I've had much better o rings before that have worked better. Some of these ones have already broken and the product only arrived 3 days ago.

Thumbnail of user gabrielles89
1 review
1 helpful vote
March 29th, 2021
Verified purchase

I ordered a dark colored 14g microdermal to hide my piercing for my new job, and 2-3 day shipping.

What I received? Medium colored 16g micordermal, 8 days.

I got reimbursed for the shipping because they made a mistake. It arrived a little over a week later. I was stressed while I was waiting for it, and sent "customer service" a stressed detailed email. I was given the tracking information with a smiley face as if I didn't know my order was still in Florida for 5 days.

When it finally arrived and I told my job it was here, but the wrong color and that I'd paint it dark tonight - painted it... attempted to put it on. IT WAS NOT THE SIZE I ORDERED.

Wrong shipping, wrong color, wrong size - I only ordered ONE thing.

Tip for consumers:
Don't.

Products used:
None. It didn't fit.

Service
Value
Shipping
Quality
Thumbnail of user angd5
1 review
3 helpful votes
September 5th, 2020

They never stay on the ball falls of evertime always have to buy more and more we tighten and never stays on

Thumbnail of user anonymousm5
1 review
0 helpful votes
January 5th, 2017
Verified purchase

As far as the earrings, I'm very satisfied. They are great. But they got here 4 days late, which was annoying.

Thumbnail of user jeremyk27
1 review
0 helpful votes
February 28th, 2017
Verified purchase

I ordered several items in one order.
The shipment came, but two items were not included.
I called the service number and the person on the line told me it was their mistake and they would mail me the missing pieces, but that one was out of stock and I would receive a credit on my account.
Well, they sent a duplicate item to one of the ones I already had, the gunmetal screw fit tunnels, which are complete crap, they turn my ears green and the costing came off in just 48 hours of wearing them! Gross. And there is no credit on my account.

Thumbnail of user bodyjewelryfl
1 review
0 helpful votes
December 6th, 2022

Body Jewelry offer the most extensive collection of body jewelry ranging from unique,high fashion selections to everyday pieces. Our site is one of the largest websites in the body jewelry business. Here we bring you some of the best and some of the latest of our body jewelry collection. Find Piercing jewelry, Body jewelry and many more things at best price. Get detailed information at Body Jewelry.

Service
Value
Shipping
Returns
Quality
Thumbnail of user perena
1 review
4 helpful votes
May 3rd, 2019

I ordered a septum ring on April 16th. I never received an update on my order, so I contacted the customer service but I have never received a reply on my email. So I got scammed out of my money and they won't even acknowledge this situation whatsoever. Definitely, never, ever shop from there.

Thumbnail of user jacklynw
1 review
0 helpful votes
July 21st, 2017
Verified purchase

Confirmation and shipping emails contained nothing. Just a blank email with my order number in the subject line. Item came within a reasonable time frame. Good jewelry. My daughter loves them.

Thumbnail of user dorothye584
5 reviews
2 helpful votes
June 9th, 2022

Charming pendant. Very cute. Grenades light up like lights. Beautifully made. To purchase recommend. This pendant will not leave anyone indifferent.

Thumbnail of user jamiee168
1 review
0 helpful votes
November 2nd, 2021

All my orders have been great the staff there is willing to help you when you need them. Would recommend them to anyone

Thumbnail of user jessicaw150
1 review
0 helpful votes
June 12th, 2017
Verified purchase

The item I ordered was just fine. It got here in a timely manner. But I thought I had ordered a rose gold nose ring and I got a gold one- no rose gold to be seen at all

Thumbnail of user alexanderl30
1 review
5 helpful votes
January 7th, 2017
Verified purchase

My girlfriend uses this website pretty frequently and has always been satisfied with her purchases and I've liked what she's shown me that she has gotten from here. Although on my first attempt to purchase from her I purchased two items of jewelry and didn't receive either of them. I thought I must've put the wrong address but I checked and it was correct. Both packages says they've arrived yet my girlfriend had to miss out on two christmas gifts and I looked pretty lame. Would be cool if it can be fixed.

Shipping
Thumbnail of user tinat168
1 review
2 helpful votes
October 22nd, 2019

RECEIVED MY PURCHASE 10DYS AFTER MAKING PAYMENT. THE 3DYS SHIPPING IS B. S., THEIR EXCUSE WAS THE SOLUTION SPRAYS WERE OUT OF STOCK. WHY SELL A PRODUCT YOU DONT HAVE IN? THEY FAILED TO LET ME KNOW, I HAD TO REACH OUT TWICE TO GET SOMEONE TO RESPOND AS TO WHERE MY PURCHASE WAS AFTER THEY SENT ME THE SENT SHIPMENT TRACKING DETAILS. THEN WHEN REVIEWING MY PURCHASE AFTER WAITING AN EXTRA WEEK FOR IT AN ITEM IS MISSING. YOU'D THINK FOR A COMPANY TO PURPOSELY HOLD AN ITEM THEY'D DOUBLE/TRIPLE CHECK ALL PURCHASED ITEMS WERE BEING SHIPPED OUT. NOT WORTH THE HEADACHE

Thumbnail of user mattheww75
1 review
1 helpful vote
March 20th, 2017
Verified purchase

Got the wrong order. Tried to contact them through the number on their website MULTIPLE times and have not received any call backs after leaving multiple messages. All the links to email them on their website are also dead so there's no way to get a hold of them that way. Pretty upset after spending almost 30 dollars with them and getting the wrong product.

Thumbnail of user emilys431
2 reviews
0 helpful votes
November 15th, 2019

I got nervous after I placed my order, then I got more nervous when I found these reviews online. But I got my order 4 circle titanium earrings, quickly and with no problems.

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From the business

BodyJewelry.com specializes in body jewelry and accessories such as belly rings, nose rings, ear plugs, eyebrow rings, tongue industrial barbell, etc. Items on the site can be searched via categories (such as types of jewelry for what body part -- e.g. eyebrow rings), price, and material (such as titanium, gold-plated, acrylic). The site also offers three special sections of products, best sellers, featured products, and weekly deals.

Business History

Bodyjewelry.com has been in business for over a decade and is one of the largest body jewelry distributors. We pride ourselves in having an excellent reputation for impeccable customer service along with a 100% customer satisfaction guarantee.

Company Representative

Thumbnail of user avig3
Avi G.
Typically does not respond to reviews

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3.6
258 reviews
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