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  • BodyCandy

BodyCandy

Ratings On Other Platforms

Trustpilot
4.4 / 5
ResellerRatings
2.4 / 5
Better Business Bureau
1.8 / 5
Corporate Values

Overview

BodyCandy has a rating of 4.54 stars from 10,337 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BodyCandy most frequently mention customer service, good quality, and fast delivery. BodyCandy ranks 1st among Body Jewelry sites.

  • Service
    1091
  • Quality
    245

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 87%
Positive
1,826
Neutral
165
Negative
109

Instant Feedback

104
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Special offer from BodyCandy
Get 25% you order with code: SJ25
Claim Deal Gain trust and grow your business with customer reviews

What reviewers want you to know

Positive highlights

  • Body candy has great jewelry and it's worth the wait.
  • If there was an issue with something I contacted customer service and got a reply with in an hour tops.

Critical highlights

  • Also fair warning they don't give refunds, only store credit for their dumb items.
  • I bought a nose ring and it was broke when it was delivered to my house.
How would you rate BodyCandy?
Business's Favorite Review

“Bought a set of septum rings and nipple bars for my...”

Zacharie C.
8/27/21

Bought a set of septum rings and nipple bars for my first ever body piercings from BodyCandy a while ago - 10/10! The variety was nice and quality was fantastic. (Especially in love with my cat mermaid nipple bars.) Definitely came back for more. Love how I can get discounts here as well, and the shipping is nice and quick! Customer service appears friendly and helpful, which is great.

See full review
Top Positive Review

“Jewelry is always risky purchasing online especially,...”

Jennifer Y.
2/1/24

Jewelry is always risky purchasing online especially, if you have sensitivity or allergies with certain metals. Considering the prices and client discounts Body Candy offers, I never have to worry my piercings will be infected from cheap material or harmful metals since their products are made from surgical grade steel and chemical free plastics and coatings. Thank you Body Candy! Go Bills!

Reviews (10,337)

Rating

Timeframe

Other

Reviews that mention popular keywords

body candy (3041) customer service (1171) shopping experience (604) quality jewelry (450) store credit (86) nose ring (935) post office (12)
Thumbnail of user monicam1360
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

I love everything. This is my second time shopping form here. I constantly tel friends and family about you..

Reason I chose this business:

Found online and love it

Thumbnail of user kaylab204
1 review
6 helpful votes
September 30th, 2020

I've been shopping with bodycandy for years and I totally love them! You literally can't beat the price for the quality you get. The pieces are SO pretty! I've had to call their customer service on a few occasions for questions and they are alway super helpful. I read some of the negative reviews and I really can't understand why - maybe they're a bunch of Karens lol.

Tip for consumers:
Just read product details carefully to make sure you're getting a piece that fits your piercing, there are a lot of different sizes. If you have any questions their customer service is great at providing answers. Also, please be nice to them! I've worked customer service before and I know a little bit of kindness goes a long way.

Products used:
Industrial Barbells, Belly Rings, Cartilage Earrings

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissas1785
1 review
2 helpful votes
July 22nd, 2021
Verified purchase

I cannot use anything except titanium grade jewelry. Body candy was one of the few who offered clicker nose rings in 5mm. I searched everywhere. They sent them right away, and the quality is great. I don't have keloid, pimples, swelling or bumps that other girls have and I changed my jewelry early. I would suggest purchasing higher grade metals if you are disappointed with your purchse. The shipping was fast and reliable.

Thumbnail of user kayleel47
1 review
0 helpful votes
December 23rd, 2023
Verified purchase

I had a very good experience with BodyCandy this is like my second purchase from them. A few years ago I purchased some nose rings but I finally decided to get some more after losing most of the ones I had bought previously. The quality is really good. The jewelry doesn't turn and it is comfortable. Just always make sure you get the right size for you. Overall I love the jewelry and will continue to buy more nose rings in the future.

Reason I chose this business:

I chose BodyCandy because of the quality and the fact that I have bought from them before. I love buying from them I will continue to do so. Also I found BodyCandy back in like 2020 and I love the fact that sometimes the jewelry is priced cheap which is what I like. I like to find low prices and stuff. But yeah the quality is really good. The sizing is really good atleast for me.

Thumbnail of user andic36
1 review
0 helpful votes
March 2nd, 2024

Is there not a number I can call? I ordered 14 gauge 5/8 loveable lion nipple shield set and
14 gauge 5/8 gentle giraffe nipple shield set
The card inside my order had the right things on it, but everything in it was wrong. To be honest, I don't even know what they are? I tried emailing the sales email but I never got a response. I didn't get what I ordered and wasn't able to get what I did order or a refund. Can someone reach out to me about this?

Tip for consumers:
No

Products used:
I didn't get any products? They sent me the wrong order.

* BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user flowerc7
1 review
0 helpful votes
October 15th, 2021
Verified purchase

Great experience I order and received it within a week. I love the rings they are awesome.

Reason I chose this business:

I checked the internet for titanium bellybutton rings and it came up and I like there stuff.

Thumbnail of user sophiac116
1 review
1 helpful vote
February 22nd, 2021

Every time I order from them it only takes a week and always comes intact the jewelry. Nothing ever broken. Never late. Great quality jewelry. I'm very pleased with BodyCandy

Thumbnail of user merissap2
1 review
0 helpful votes
March 6th, 2023
Verified purchase

I'm always satisfied by the products I receive. Also the shipment process is very easy as well

Thumbnail of user ashenw
1 review
0 helpful votes
January 29th, 2022
Verified purchase

There was an initial problem on my part where I messed up the address (as I just moved), but the problem was fixed very quickly for me!
After receiving my order, I was disappointed to find half of what I bought missing. This problem too, was solved quickly and professionally. I expected a much more difficult and frustrating experience, but the support staff did an amazing job. I will be buying from here again!

Fantastic, the staff was considerate and quickly solved every issue I had. The problems I made for myself (like putting the wrong address, oof), and the ones that were out of my control.

Reason I chose this business:

Because the BodyCandy store has metal I am not allergic to, which I needed for my new piercings that got infected. I thought the studs I got from my piercer would be fine, but I was wrong. My problems being fixed quickly helped so much and my piercings are doing great now!

Service
Thumbnail of user yadirar30
1 review
0 helpful votes
January 29th, 2022
Verified purchase

Exited to see next months. Loving this months. Shipping was super fast and they came nicely packaged.

Reason I chose this business:

Monthly nose jewelry club

Thumbnail of user katieb630
1 review
0 helpful votes
January 7th, 2022
Verified purchase

The jewelry is super cute. I did have an issue with an item that broke but customer service replaced it.

Thumbnail of user ronalds1635
1 review
0 helpful votes
November 2nd, 2022
Verified purchase

I love all the different varieties! I have several piercings so this site makes it easy for a one stop n shop for me!

Thumbnail of user dustinr225
1 review
0 helpful votes
December 21st, 2023
Verified purchase

BodyCandy delivered as promised through the holiday rush. When I reached out, customer service was more than willing and happy to help. My order was promptly expedited and in the air by the following day. They were also gracious enough to upgrade my order to next day shipping free of charge. I received shipping updates every step of the way and was easy to follow. Item showed up as advertised in perfect condition.

Reason I chose this business:

Neat website with unique products. I was in search of something festive for Christmas.

Service
Thumbnail of user joshuad621
1 review
0 helpful votes
August 27th, 2022
Verified purchase

Lots of selections, it's for my gf, piercings are Greek to me... Products were vast and very cute though. Thanks

Reason I chose this business:

Google broght me here

Thumbnail of user theresas758
1 review
0 helpful votes
February 22nd, 2022
Verified purchase

Quick shipping and beautiful jewelry! Everything fits great and looks as advertised. I'll never buy anywhere else!

Thumbnail of user samanthal421
1 review
0 helpful votes
November 19th, 2021
Verified purchase

Super nice jewelry, great sales/prices and no expensive shipping. I should've been purchasing from here all along. I love this website and highly recommend.

Thumbnail of user kimd758
1 review
0 helpful votes
October 26th, 2021
Verified purchase

Reçu assez rapidement. Bon rapport qualité prix. Reste à savoir si ça va ternir avec le temps. Sur les 8 bijoux commandé seulement 2 ont été décevant. Un dont l'éclat n'était pas celle que je pensais et l'autre seulement parce que le bijoux pendant n'est pas la même teinte que la boucle. Pour tous les autres je suis vraiment ravi

Thumbnail of user karleeahm
1 review
0 helpful votes
January 27th, 2022
Verified purchase

It took a while for me to get my package but I can understand that it's the holiday time and delivery times are delayed.

Thumbnail of user christaf48
1 review
0 helpful votes
November 15th, 2023
Verified purchase

The shipping is terrible. Barely any updates, it just shows up and takes what seems like forever to be delivered.

* BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kassyw5
1 review
0 helpful votes
April 29th, 2023
Verified purchase

Fantastic! I love everything I get from you guys. I never have any issues with delivery and that is a miracle on its own

Reason I chose this business:

A friend is a customer with you

Thumbnail of user trinitym30
1 review
0 helpful votes
April 9th, 2021
Verified purchase

I ordered about $75 worth of jewelry for my nose, because I had a collection of one and it was in my nose lol. It wasn't until after I ordered that I saw all the terrible reviews. So I'm like "oh no." But now I'm super glad I ordered first!

Everything I ordered came in within a week (ordered from CO at the end of March 2021), all the sizes are correct, and the jewelry is beautiful and seems to be of a good quality so far. I will probably be buying from this company again, and recommending it to my friends.

Tip for consumers:
Family owned business

Products used:
Nose rings

Value
Shipping
Quality
Thumbnail of user tamaram76
1 review
0 helpful votes
March 31st, 2022
Verified purchase

Easy and great! My first purchase so I hope the jewelry is as nice as it looks.

Reason I chose this business:

Great prices and beautiful jewelry.

Thumbnail of user yasmeena28
1 review
0 helpful votes
May 4th, 2022
Verified purchase

I wear anywhere from a 10 - 12 mm diameter because of my nose shape and it's always a struggle to find cute septum jewelry in sizes other than 3/8 and 5/16 :( unfortunately the sizes I got were on the smaller side but they were all amazing quality so I'm rating off of that

Reason I chose this business:

I've seen friends wearing it and they recommended it

Reason I chose this product:

I liked the price and how they looked

Quality
Thumbnail of user asht31
1 review
0 helpful votes
April 28th, 2022
Verified purchase

Very cheap and fast shipping. I'm getting more into piercings and this shop has been my go to for all my jewelry. Definitely recommend!

Reason I chose this business:

Because I'm broke lol

Thumbnail of user sophiay223
1 review
0 helpful votes
September 18th, 2023
Verified purchase

My experience have been great. If there is an issue, contact customer service. I do know that they reply back, asap and quickly resolve the issue. This is why I continue to order from them and recommend them. 2 thumbs up

Sitejabber for Business

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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings

Business Highlights

  • Wold's largest selection of Body Jewelry
  • Ultra Premium Quality
  • Super Fast Shipping

Company Representative

Thumbnail of user chrisp108
Chris P.
Typically responds within 2 days

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4.5
10,337 reviews
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