Sitejabber Website Reviews and Complaints
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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

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46,667 reviews

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Alaska
1 review
0 helpful votes
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Fast shipping, great product!
October 5, 2021

Fast shipping, great product! Would shop at this location again.

Date of experience: October 5, 2021
Georgia
1 review
0 helpful votes
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My experience shopping with BodyCandy was great! My product came on time and was exactly what I was looking for!

Date of experience: October 5, 2021
Georgia
1 review
0 helpful votes
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Very bright like the pictures!
October 5, 2021

Very bright like the pictures! Long enough! I received the 14G. Came quickly as well! Will order again!

Date of experience: October 5, 2021
New York
1 review
0 helpful votes
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Happy w 2 of the 3 products
November 4, 2021

Happy w 2 of the 3 products. Unfortunately the one I was most excited for was the one I'm unhappy with. The 2 tone black and chrome tongue ring appears to be just dipped in some sort of paint bc it chipped off and was just the normal tongue ring just a couple hours after me putting it in.

Date of experience: October 5, 2021
Colorado
1 review
0 helpful votes
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I usually have a good experience but this kinda sucked to get jewelry I can't wear.

Date of experience: October 5, 2021
Kentucky
1 review
0 helpful votes
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I was very surprised that I had my jewelry in 2-3 days. Very quick delivery.

Date of experience: October 5, 2021
Ohio
1 review
0 helpful votes
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The ring was exactly what I wanted, it went in my piercing easily. Will probably order more from here, thanks!

Date of experience: October 5, 2021
Canada
1 review
0 helpful votes
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Fantastic communication!
October 5, 2021

Fantastic communication! Within 24 hours I received a response

Date of experience: October 5, 2021
Florida
1 review
0 helpful votes
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There were a lot of selections and having a discount code allowed me to purchase two nose rings for the price of one. Very very good quality.

Date of experience: October 5, 2021
California
2 reviews
0 helpful votes
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Awesome experience overall!
October 5, 2021

Awesome experience overall! Shipping was fast and my item came exactly as described. Love it!

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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Absolutely love them!
October 5, 2021

Absolutely love them! Fast shipping which was even better!

Date of experience: October 5, 2021
Illinois
1 review
0 helpful votes
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Everything went well they have wat ever u need and ever4i ordered i like i will b shopping with them again

Date of experience: October 5, 2021
Maryland
1 review
0 helpful votes
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Easy and quick!
October 5, 2021

Easy and quick! Wish there were more options available for sizing

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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It was really great, although I wish there more choices for JUST hinged nose hoops that wasn't for the segment "bullring" other than that I had a great experience & they were reasonably priced.

Date of experience: October 5, 2021
Illinois
1 review
0 helpful votes
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Easily navigated the site, ordering was easy, shipping was within a great time, and overall I really enjoyed the generous and helpful people!

Date of experience: October 5, 2021
Ohio
1 review
0 helpful votes
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The delivery was super quick!
October 5, 2021

The delivery was super quick! All my earrings came in looking as they do in the photos and they're simply lovely!

Date of experience: October 5, 2021
Illinois
1 review
0 helpful votes
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Great
October 5, 2021

Great. I'm glad I gave you guys a try. I'll be making another purchase soon

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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I did not receive one the items ordered and was not notified until the rest of the items delivered.

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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Was sent the wrong item
October 5, 2021

Was sent the wrong item. Customer service however resent another. But now with delay from wrong product shipping out, I no longer need said item

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2021
New Mexico
1 review
0 helpful votes
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The site was a bit confusing to navigate but it was worth it to find a matching black and rose gold set!

Date of experience: October 5, 2021