Sitejabber Website Reviews and Complaints
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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

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46,667 reviews

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Canada
1 review
0 helpful votes
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Shipping was fine
December 23, 2021

Shipping was fine. Bars fit okay. Will never try buying shields again ever.

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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Every product was as described, and is lovely quality, and came to me in well wrapped packaging and in a timely fashion

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 23, 2021
Florida
2 reviews
0 helpful votes
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Very nice selection
November 23, 2021

Very nice selection. I'll definitely be ordering from them again.

Date of experience: November 23, 2021
Illinois
1 review
0 helpful votes
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Easy to use website!
November 23, 2021

Easy to use website! Well organized! Found what I need very quickly!

Date of experience: November 23, 2021
Georgia
2 reviews
0 helpful votes
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My wife loves Body Candy and we will be shopping for some more

Date of experience: November 23, 2021
Florida
1 review
0 helpful votes
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Shipping didn't take long, I liked all the different colors, they seem to not tarnish (I've been wearing one for about three weeks)

Date of experience: November 23, 2021
Georgia
1 review
0 helpful votes
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Always have cute affordable jewelry for good quality...
November 23, 2021
Updated review

Always have cute affordable jewelry for good quality that's stylish

Date of experience: November 23, 2021

Always have cute affordable jewelry for good quality
October 26, 2021
Previous review

Always have cute affordable jewelry for good quality

Date of experience: October 26, 2021
Pennsylvania
1 review
0 helpful votes
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Site was super easy and helpful
November 23, 2021

Site was super easy and helpful. Shipping was fast and jewelry was great quality!

Date of experience: November 23, 2021
Wisconsin
1 review
0 helpful votes
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Very easy to navigate and there's so many options!

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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Fast and efficient service
November 23, 2021

Fast and efficient service. Easy website to navigate and order the products. I received the products earlier than I anticipated which was great. Thank you for a great online shopping experience.

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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Fast response replacement piece sent quickly
Cute jewelry

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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Have not worn any of the jewelry yet, but the service and selection is great!

Date of experience: November 23, 2021
California
1 review
0 helpful votes
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Good website, easy to purchase, and a great variety of things

Date of experience: November 22, 2021
Canada
1 review
0 helpful votes
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Selection was good, but products were smaller than imagined.

Date of experience: November 22, 2021
Indiana
1 review
0 helpful votes
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Love the jewelry!
November 22, 2021

Love the jewelry! I bought for my daughters stocking! Hope she loves it too!

Date of experience: November 22, 2021
Canada
2 reviews
0 helpful votes
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Discount was hard to apply but good variety of choices

Date of experience: November 22, 2021
Illinois
1 review
0 helpful votes
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Fast shipping and good prices
November 22, 2021

Fast shipping and good prices. Will definitely be buying from this site again

Date of experience: November 22, 2021
Canada
1 review
0 helpful votes
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No complaints, easy to order, quick to arrive, wonderful

Date of experience: November 22, 2021
Germany
1 review
0 helpful votes
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Custom Duties cost more than I paid for my order
December 22, 2021

I ordered a few piercings and earrings at the Bodycandy Shop for a total of 38,74USD/34,74€.
The shipping took 18 days, but as I got to the local package store to get my order, I was shocked.
I've experienced custom duties a few time in the past with other stores, but I never paid more than an extra of 10€ for my package, didn't matter how big or expensive the package was.
For my Bodycandy order, on the other hand, I had to pay 37,60€/42,35USD extra - only the custom duties (Zollgebühren).
I wrote a mail to the support, but everything they said, was:"Bodycandy is not responsible for this extra costs."
Yes they are, the custom duties can only be a maximum of 19% of my orders worth...
Never again.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2021
Maine
1 review
0 helpful votes
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I had no problems and it came really quickly! Everything was packaged nicely and I got everything I ordered.

Date of experience: November 22, 2021