Sitejabber Website Reviews and Complaints
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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

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46,667 reviews

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California
1 review
0 helpful votes
Follow Darlene E.
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I opened my package & this septum piercing already seems to be rusting/losing its color. It doesn't look clean & I do not feel comfortable whatsoever putting this in my nose.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Canada
1 review
0 helpful votes
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Quick, efficient and everything is super easy to find...
December 14, 2021
Updated review

Quick, efficient and everything is super easy to find in the categories.

Date of experience: December 14, 2021

Great prices and great variety this is my second shopping...
October 15, 2021
Previous review

Great prices and great variety this is my second shopping experience and I am excited for my delivery.

Date of experience: October 15, 2021

Quick and easy
September 21, 2021
Previous review

Quick and easy.

Date of experience: September 21, 2021
Canada
1 review
0 helpful votes
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I found you guys by chance and I'm glad I took the chance!

Date of experience: December 14, 2021
Texas
1 review
0 helpful votes
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They got here in a few days but two of the six that i bought broke before i could even put it on, very disappointed.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Ohio
1 review
0 helpful votes
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Always lovely
December 14, 2021

Always lovely. Fast shipping, and nice products. Super appreciate the service!

Date of experience: December 14, 2021
Arkansas
1 review
0 helpful votes
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It was fine, I am new to this so I don't have the experience on really what to buy yet.

Date of experience: December 14, 2021
Michigan
1 review
0 helpful votes
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Takes awhile to ship but I love the variety in their line

Date of experience: December 14, 2021
Alabama
1 review
0 helpful votes
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My delivery was fast and the jewelry is perfect! Thank you!

Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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I never have any issues with my things from you guys :)

Date of experience: December 14, 2021
Arizona
1 review
0 helpful votes
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Wonderful service!
December 14, 2021

Wonderful service! Thanks so much, BodyCandy. I love my new clip-on earrings!

Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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I've ordered from body candy a few times and i have never been disappointed. Lovely products and lovely workers!

Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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I like the large selection available, but sometimes...
December 14, 2021
Updated review

I like the large selection available, but sometimes with the acrylic jewelry it comes looking less nice than the product photo. I don't have that problem with anything glass or metal though!

Date of experience: December 14, 2021

Love body candy!
November 19, 2021
Previous review

Love body candy! Great selection and good materials

Date of experience: November 19, 2021
South Carolina
1 review
0 helpful votes
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Super cheap, easy, and surprisingly fast shipping. Genuinely trust this site for the best septum rings now

Date of experience: December 14, 2021
California
1 review
0 helpful votes
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I just wish people would post more pictures of the jewelry they received but other than that a great experience

Date of experience: December 14, 2021
California
1 review
0 helpful votes
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Excellent quality and simple to find what I was looking for

Date of experience: December 13, 2021
Texas
1 review
0 helpful votes
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Great overall!
December 13, 2021

Great overall! Lots of options and variety to choose from with the jewelry.

Date of experience: December 13, 2021
Florida
1 review
0 helpful votes
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Smooth and easy process all the way through. Thank you!

Date of experience: December 13, 2021
Canada
1 review
0 helpful votes
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I was glad to watch my package on its way to my home. It felt relaxing knowing I could see how close it was

Date of experience: December 13, 2021
Canada
1 review
0 helpful votes
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I have ordered twice from this company. Both times they were very helpful. On both occasions, I ordered numerous pairs of plugs and on both occasions none of the jewelry fits. Even though I purchase my proper size they are seemingly too large (every plug). I had the first round of plugs gauged by a professional only to find out they were larger than advertised. This round I ordered a size smaller (went from 2 to 4 gauge) than my normal size and confirmed my size with my piercer, but all of my recent purchases are again too big. For a company with raving reviews, I am heartbroken to have ordered twice and have both orders be completely wrong. It is important to have accurate gauge sizing for available jewelry especially because it can obviously not be returned. I will patiently wait for a better sizing guide or accurate sizing before ordering in the future and I hope that it becomes more accurate as time continues.

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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After adding the VIP Processing to my cart with the rest of my order, shipping and processing were extremely fas!. My jewelry came sealed in a proper neat baggie with some awesome cards showcasing the brand. I enjoy the wide variety of pieces, and I hope you'll continue to add more soon.

Date of experience: December 13, 2021