Sitejabber Website Reviews and Complaints
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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

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46,667 reviews

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Washington
1 review
0 helpful votes
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Amazing selection, great quality love them look great

Date of experience: December 29, 2021
Michigan
1 review
0 helpful votes
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Good quality, low prices, fast shipping, happy happy

Date of experience: December 29, 2021
Nevada
4 reviews
0 helpful votes
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Very easy thank you
December 29, 2021

Very easy thank you. The site is people friendly and I like the selections.

Date of experience: December 29, 2021
Utah
1 review
0 helpful votes
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It was super easy to work with you guys and everything was decently priced

Date of experience: December 29, 2021
Vermont
1 review
0 helpful votes
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My experience was good had no issues on the website, could track my order, got it in a timely fashion!

Date of experience: December 29, 2021
GB
1 review
0 helpful votes
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Cool, unique products
December 29, 2021

Cool, unique products. Easy, uncomplicated website to use.

Date of experience: December 29, 2021
Texas
0 reviews
0 helpful votes
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They answered promptly and were very helpful when I needed it.

Date of experience: December 29, 2021
Canada
1 review
0 helpful votes
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Earrings are cute but once again can't wear them for...
December 29, 2021
Updated review

Earrings are cute but once again can't wear them for my Helix and I have nothing else to put there so now I just have to let my piercings heal over :/

Date of experience: December 29, 2021

Earrings are cute
November 30, 2021
Previous review

Earrings are cute

Date of experience: November 30, 2021
Virginia
1 review
0 helpful votes
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Have used this website for years!
December 29, 2021

Have used this website for years! Absolutely love it and all the products

Date of experience: December 29, 2021
Kentucky
1 review
0 helpful votes
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It was fun looking through all the different options

Date of experience: December 29, 2021
Illinois
1 review
0 helpful votes
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Very easy
December 29, 2021

Very easy. Quick shipping, easy transaction. Would recommend

Date of experience: December 29, 2021
Canada
1 review
0 helpful votes
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Loved everything
December 29, 2021

Loved everything,

One of the nipple rings had a stone missing, but hardly noticeable

Date of experience: December 29, 2021
Wisconsin
1 review
0 helpful votes
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The website is so user friendly and unlimited choices!

Date of experience: December 29, 2021
Texas
1 review
0 helpful votes
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It's always so quick and easy to navigate the site and find exactly what I'm looking for!

Date of experience: December 29, 2021
California
1 review
0 helpful votes
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I wish there was more guidance on the size of the jewelry. I'm newer to buying jewelry for piercings and I need up buying jewelry that was too big for me. I would have like to have some charts to look at to guide me while shopping. Other than that, I enjoyed my experience

Date of experience: December 28, 2021
Texas
1 review
0 helpful votes
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Nothing but a scam
January 27, 2022

Don't bother ordering anything from this company, unless you just want to give away your money to theives. I ordered a month ago and paid extra for expedited processing. Not only have I not received my order, but when I contacted customer service they refused to return my money.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2021
Illinois
1 review
0 helpful votes
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Tried to return my stone barbell septum ring but had so many issues with it and their customer service wasn't helpful at all with figuring out an exchange that I just decided to leave it alone and not return it as it wasn't worth the hassle. I will probably purchase from here again, but if anything comes broken or unusable, I'm not even going to bother with returning or exchanging anything.

Date of experience: December 28, 2021
New York
2 reviews
0 helpful votes
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Good coupons, probably end up paying more what they're worth for such tiny jewelry

Date of experience: December 28, 2021
Washington
1 review
0 helpful votes
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I am super happy with the products that I purchased.

Date of experience: December 28, 2021
Pennsylvania
1 review
0 helpful votes
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Happy with this purchase and was intrigued by the different options and the reasonable pricing.

Date of experience: December 28, 2021