Sitejabber Website Reviews and Complaints
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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

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46,667 reviews

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Canada
1 review
0 helpful votes
Follow Shayna S.
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It was delivered fast and without any problems. I'm happy with everything.

Date of experience: August 3, 2024
Virginia
1 review
0 helpful votes
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The site is nice, but the only problem is that the size i wear from other shops won't fit right when i buy them here.

Date of experience: August 3, 2024
New York
1 review
0 helpful votes
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I've been purchasing body jewelry from BodyCandy for years and have always had a great experience with their products. The jewelry is always good quality, and between sales and low general prices, purchasing from here is a steal.

Date of experience: August 3, 2024
Washington
1 review
0 helpful votes
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No…………………….,,,,I really don't like being forced to do this.

Date of experience: August 3, 2024
Alabama
1 review
0 helpful votes
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Good products
August 13, 2024

Good products. Very slow on delivery. Was not able to track package

Date of experience: August 3, 2024
Virginia
1 review
0 helpful votes
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It was hard to pick from such a bug selection but I decided on some pretty cool looking piercings. The quality of colored or patterned ones is very questionable since it rubs off so easily. But I will always recommend this site for new piercings! Shipping is fast and the deals are real and actually helpful.

Date of experience: August 3, 2024
Washington
1 review
0 helpful votes
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Quality products and I love the communication of when things ship and deliver

Date of experience: August 2, 2024
Arizona
1 review
0 helpful votes
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Overall ok, one out of the three I purchased had an issue with loose threading. I love both septum rings.

Date of experience: August 2, 2024
Wisconsin
1 review
0 helpful votes
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I got a set of earrings from Bodycandy thinking they would be good quality because their body jewelry is usually great, but I was so wrong. They turned black in one wear after accidentally wearing them in the shower (they weren't cheap either!). The description said nothing about not getting them wet. The "care guide" on the website said CZ is best when not worn in water, but said absolutely nothing about how to care for the metal of these earrings or the horrible plating on these earrings and how disgusting they look after getting them wet, even if you dry them thoroughly afterwards. Body candy is my go-to shop for body jewelry so I thought these earrings would be great, but I am so disappointed and will likely start looking for a new body jewelry store.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2024
Australia
1 review
0 helpful votes
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The products are amazing and fun
August 12, 2024

The products are amazing and fun. Good quality. I can't fault the customer service or product. It's more of the amount of time it took for shipping. This is the first time I have ordered from anywhere globally and it taking 3 weeks to get to me from customs.

Date of experience: August 2, 2024
New York
1 review
0 helpful votes
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Always easy and affordable
August 11, 2024

Always easy and affordable

Thank you! I've been buying nose rings for years

Date of experience: August 1, 2024
South Carolina
1 review
0 helpful votes
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Customer service was very helpful and fixed my problem promptly.

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
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Son was pleased
August 11, 2024

Son was pleased. He stated he had wanted something like this

Date of experience: August 1, 2024
Georgia
1 review
0 helpful votes
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Love the options for my septum!
August 10, 2024

Love the options for my septum! So many different styles! Highly recommend!

Date of experience: July 31, 2024
Iowa
1 review
0 helpful votes
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Its been amazing definitely love all the jewelry i've received from the place its all good quality

Date of experience: July 31, 2024
Mississippi
1 review
0 helpful votes
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It was really good
August 10, 2024

It was really good. Well definitely be ordering from you again.

Date of experience: July 31, 2024
Illinois
1 review
0 helpful votes
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Super cute, good quality & good prices. Everything arrived quickly & as described.

Date of experience: July 31, 2024
Arizona
1 review
0 helpful votes
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Easy to order from and fast
August 10, 2024

Easy to order from and fast. Great products. Easy to order from.

Date of experience: July 31, 2024
Washington
2 reviews
0 helpful votes
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I've worn both a double spiral nose hoop and a silver hoop from what I've purchased and they both are great and caused no irritation! They have a wide selection of jewelry and good prices!

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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Good products and easy process from site to door. Would buy again and recommend

Date of experience: July 31, 2024