Sitejabber Website Reviews and Complaints
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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

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46,667 reviews

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New York
1 review
0 helpful votes
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They're great!
March 6, 2022

They're great! Ordered the wrong sizes, but still great quality.

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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Shipping took a little longer than I expected but not too much and customer service was on top of it. I'd definitely order from here again.

Date of experience: February 4, 2022
South Carolina
1 review
0 helpful votes
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Other than the mix up on one of my septum rings it was a good experience.

Date of experience: February 4, 2022
Maryland
1 review
0 helpful votes
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I did have a few order issues but they were handled quickly and professionally. Very happy with the products and quality for my money.

Date of experience: February 4, 2022
Michigan
1 review
0 helpful votes
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The process was very pain free
February 4, 2022

The process was very pain free. Unlike the piercing

Date of experience: February 4, 2022
South Carolina
2 reviews
0 helpful votes
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Fast and easy, so many beautiful things to choose from. I made my order around 8 am and by 1 pm the same day I received my email stating my order had been shipped. I was amazed at how fast it was.

Date of experience: February 4, 2022
Illinois
1 review
0 helpful votes
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I love the variety and I could easily find everything I was looking for. My ears and nose have never been cuter!

Date of experience: February 4, 2022
North Carolina
1 review
0 helpful votes
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The website changes the size of items when adding it to your cart if the selected size is out of stock and gives you no warning that it was changed or the size you want is out of stock. For 3 of the 5 sets I ordered I was sent the wrong sizes.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Virginia
1 review
0 helpful votes
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Good options but the product I ordered was way bigger than it needed to be

Date of experience: February 3, 2022
Ohio
1 review
0 helpful votes
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I always love shopping with Body Candy! I know that what I order will be exactly like the picture, and I'll get it soon!

Date of experience: February 3, 2022
Washington
1 review
0 helpful votes
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Product is adorable and came as described! I love it.

Date of experience: February 3, 2022
Oklahoma
1 review
0 helpful votes
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The website is Wonderful and easy to use although next...
February 3, 2022
Updated review

The website is Wonderful and easy to use although next time I'll pay more attention to what I'm ordering

Date of experience: February 3, 2022

Very easy everything was right at my fingertips
December 30, 2021
Previous review

Very easy everything was right at my fingertips. Picked out what I wanted added to cart checked out and boom I was done.

Date of experience: December 30, 2021

Fast and easy
October 17, 2021
Previous review

Fast and easy

Date of experience: October 17, 2021

Very fast and easy
October 17, 2021
Previous review

Very fast and easy

Date of experience: October 17, 2021
Texas
1 review
0 helpful votes
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Great products for going up in size
February 3, 2022

Great products for going up in size. Went from a 5/8 to 22 mm without a problem

Date of experience: February 3, 2022
Georgia
1 review
0 helpful votes
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The shipping was fast and there great quality earrings

Date of experience: February 3, 2022
Tennessee
1 review
0 helpful votes
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Was very easy to change my address and very helpful no issues at all

Date of experience: February 3, 2022
California
1 review
0 helpful votes
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It was good and i received everything in my order in good condition

Date of experience: February 3, 2022
Minnesota
1 review
0 helpful votes
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Easy to find and a lot of options
February 3, 2022

Easy to find and a lot of options. It looks beautiful I love it

Date of experience: February 3, 2022
Illinois
1 review
0 helpful votes
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The overall experience was wonderful, no complaints!

Date of experience: February 3, 2022
West Virginia
1 review
0 helpful votes
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Decent variety in what I was looking for. Easy checkout process.

Date of experience: February 3, 2022
Texas
1 review
0 helpful votes
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I'm sure they have good pieces here but haven't found for nose stud yet

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2022