Sitejabber Website Reviews and Complaints
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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

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46,667 reviews

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District of Columbia
1 review
0 helpful votes
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I love body candy, they have a mass variety with multiple color variations! Some are for me others aren't but I would def recommend.

Date of experience: March 2, 2022
Washington
1 review
0 helpful votes
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Always great finds and quick delivery
March 2, 2022
Updated review

Always great finds and quick delivery.
Never a bad product

Date of experience: March 2, 2022

Always a good experience
December 7, 2021
Previous review

Always a good experience

Date of experience: December 7, 2021
Massachusetts
1 review
0 helpful votes
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The jewelry is really pretty thank you so much! Will def order again

Date of experience: March 2, 2022
Oklahoma
1 review
0 helpful votes
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Please Do Better
April 1, 2022

I am pretty sporadic when it comes to buying from them. But honestly, out of the times I have bought from them either the quality of the jewelry is cheap or malfunctioned. Great concepts to the design, but terrible color fading, gem-popping out, or jewelry malfunctions. The latest gripe has been this VIP handling they are advertising. I bought expedited shipping AND VIP processing. This was Sunday Morning, you would think that they would have even attempted to get it to the post office. Absolutely not. They created the label... but did not ship it. This isn't the only time I paid for expedited shipping and they held on to my package. Once they told me "It was because I ordered 14k gold, and that takes at least 2 weeks to process".

I'm now asking for a refund, and go figure it's a bot telling me to track my order. At this point, I just want to deal with another body jewelry supplier. It's too many gambles for a gift-giver like me.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2022
Alabama
1 review
0 helpful votes
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Website is user friendly, checkout was fast and easy, and I love that the items in my cart were still there when I got ready to submit my order.

Date of experience: March 1, 2022
Tennessee
1 review
0 helpful votes
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My experience was good
March 31, 2022

My experience was good. I was able to find what I want.

Date of experience: March 1, 2022
Pennsylvania
1 review
0 helpful votes
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The service and shipping is great
March 1, 2022

The service and shipping is great. I order and it's doesn't take long for me to receive. I have told other friends and I know they order stuff too. Company is awesome thank you.

Date of experience: March 1, 2022
Indiana
1 review
0 helpful votes
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You gave me free shipping until it was time to pay. I didn't understand that!

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2022
Massachusetts
1 review
0 helpful votes
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It was easy and I'm new to piercings so it was nice

Date of experience: March 1, 2022
Canada
1 review
0 helpful votes
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My experience was good, body candy followed up to confirm I received my item which was appreciated. Just make sure you know what size piercings to get!

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Good communication and quick delivery, always kept me updated.

Date of experience: March 1, 2022
Louisiana
1 review
0 helpful votes
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Overall fine but the horseshoe broke within the first two days of me wearing it. Very dissappointing.

Date of experience: March 1, 2022
Virginia
1 review
0 helpful votes
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Love love love buying from here!
March 1, 2022

Love love love buying from here! Shipping is super fast and I love finding new jewelry

Date of experience: March 1, 2022
Tennessee
1 review
0 helpful votes
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Will continue to order from this company, love everything I have ordered so far

Date of experience: March 1, 2022
Ohio
1 review
0 helpful votes
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Pretty
March 1, 2022

Pretty. Sent as a gift. Family loved it. This is my fifty characters.

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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It took a while for the piercings to get here but overall they were cute

Date of experience: March 1, 2022
Washington
1 review
0 helpful votes
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Quality product for low price and received product quickly.

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Easy ordering and free shipping
March 1, 2022

Easy ordering and free shipping. What's not to love.

Date of experience: March 1, 2022
Canada
1 review
0 helpful votes
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Decent, only unhappy with one purchase which is the...
March 1, 2022
Updated review

Decent, only unhappy with one purchase which is the mystery grab bag of deluxe belly rings

Date of experience: March 1, 2022

Pretty good
January 31, 2022
Previous review

Pretty good

Date of experience: January 31, 2022
Minnesota
1 review
0 helpful votes
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Not impressed with delivery time
March 31, 2022

Not impressed with delivery time. One of the basement rings I ordered didn't come because it wasn't in stock but I didn't know until I received my order. My refund for that was credited and then I was told I had to use it within a short period of time. The ones I did receive I am happy with.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2022