Sitejabber Website Reviews and Complaints
business logo of BodyCandy

From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

Instant Feedback

46,667 reviews
Colorado
1 review
0 helpful votes
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Been having some top balls break and had to restock not been as happy with things lately

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 22, 2024
Michigan
1 review
0 helpful votes
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Refund failed
August 31, 2024

New review since the refund they issued turned into 2 new charges on my account. Even if they fix this it's extremely irritating. Seems like a scam same thing Door dash does. Makes you realize why online shopping sucks.

Date of experience: August 21, 2024
Nevada
2 reviews
0 helpful votes
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Very good quality products with a huge inventory to pick from

Date of experience: August 20, 2024
Australia
1 review
0 helpful votes
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Good idk what to say but it did take about 2 weeks to get in australia

Date of experience: August 20, 2024
Illinois
1 review
0 helpful votes
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Pretty easy, one of the things I bought didn't fit my piercing but that was because my piercer used a 1/4-1/2 inch bar. I'm using that one for another piercing.

Date of experience: August 18, 2024
West Virginia
2 reviews
0 helpful votes
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Great customer service
August 28, 2024

Great customer service. They quickly sent me a replacement ring.

Date of experience: August 18, 2024
Nebraska
1 review
0 helpful votes
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Ordering was easy
August 28, 2024

Ordering was easy. Online is so simple. Quit needling because it's rude.

Date of experience: August 18, 2024
Florida
1 review
0 helpful votes
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Delivered fairly quick
August 28, 2024

Delivered fairly quick. Love the size and comfort. No bad reaction to the material.

Date of experience: August 18, 2024
Washington
1 review
0 helpful votes
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It was a great experience
August 28, 2024
Updated review

It was a great experience. Decent selection to choose from.

Date of experience: August 18, 2024

Good selection
June 16, 2024
Previous review

Good selection

Date of experience: June 6, 2024
Oklahoma
1 review
0 helpful votes
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The product was exactly what was ordered but I received an EXCESSIVE amount of follow up emails, coupons, discount codes etc etc after ordering. I wound up marking the company as spam around the 10th email.

Date of experience: August 17, 2024
Illinois
1 review
0 helpful votes
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It was quick and easy!
August 27, 2024

It was quick and easy! I have been looking at all the earrings and just decided to finally buy something!

Date of experience: August 17, 2024
Georgia
2 reviews
0 helpful votes
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Very cool shopping experience and such a nice surprise coupon

Date of experience: August 17, 2024
Louisiana
1 review
0 helpful votes
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Ordering & website is great just wish I was able to shower with my jewelry.

Date of experience: August 16, 2024
Indiana
1 review
0 helpful votes
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It was good
August 26, 2024

It was good. I get a lot of emails. Kinda bummed one of my plugs shattered.

Date of experience: August 16, 2024
Ohio
1 review
0 helpful votes
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The product I purchased was out of stock and I wasn't notified until I had the package in my hand. Instead of refunding my purchase for these plugs I got a store credit to choose something different. If they were out of stock at the time I placed the order I wouldn't have purchased anything at all.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 15, 2024
Missouri
1 review
0 helpful votes
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Very good very quick shipping i love this website. Cute jewelry fits nicely

Date of experience: August 14, 2024
California
1 review
0 helpful votes
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The service was good just not the product but will use this company again

Date of experience: August 14, 2024
New York
1 review
0 helpful votes
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My experience shopping on body candy was great, they...
August 22, 2024
Updated review

My experience shopping on body candy was great, they have tons of options to choose from and the customer service is great

Date of experience: August 12, 2024

Lots of jewelry to choose from
February 17, 2024
Previous review

Lots of jewelry to choose from

Date of experience: February 17, 2024
Colorado
1 review
0 helpful votes
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The website is easy to navigate, the product was nice itself and the package was great. Being spammed with emails after the purchase? Not so great.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 12, 2024
Idaho
1 review
0 helpful votes
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Easy and quick layout with lots of good options to choose from

Date of experience: August 12, 2024