Sitejabber Website Reviews and Complaints
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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

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46,668 reviews
Texas
1 review
0 helpful votes
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Don't like that you can't cancel orders after you make them by mistake

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2024
Tennessee
1 review
0 helpful votes
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One of my favorite septum rings, it has become my go to style to wear everyday.

Date of experience: November 23, 2024
Illinois
1 review
0 helpful votes
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Unfortunately, I can't wear the nose
December 3, 2024

Unfortunately, I can't wear the nose. Ring wasn't paying attention to the sizes in ordered it too small. It's uncomfortable

Date of experience: November 23, 2024
Connecticut
1 review
0 helpful votes
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I was informed a week after purchase my item was no longer available. Disappointed I had purchase another item at the same price.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2024
California
1 review
0 helpful votes
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The website was easy to explore and find what I needed and the jewelry is very good quality

Date of experience: November 21, 2024
Michigan
1 review
0 helpful votes
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Shopping experience was great, good deals!loved everything about the jewelry, be sure to read before purchasing and delivery is about a week but overall 9/10

Date of experience: December 18, 2024
Massachusetts
1 review
0 helpful votes
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Good experience, fast shipping, good pricing, good jewelry doesn't tarnish

Date of experience: November 21, 2024
Mississippi
1 review
0 helpful votes
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Shipping could be a little faster but everything considered, the service is great.

Date of experience: November 21, 2024
Texas
1 review
0 helpful votes
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Very wonderful experience shipped super quick and very affordable

Date of experience: November 21, 2024
Oklahoma
1 review
0 helpful votes
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Body Candy has become my #1 place to go shopping for new piercing jewelry. Pricey, but very worth it.

Date of experience: November 20, 2024
Virginia
1 review
0 helpful votes
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Overall wonderful and incredible
November 30, 2024

Overall wonderful and incredible. I will be buying again. Thanks

Date of experience: November 20, 2024
North Carolina
4 reviews
4 helpful votes
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They have good sales, but lately, the items I have been ordering have been defective.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2024
Missouri
1 review
0 helpful votes
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It was fine shipping just took longer than expected. But I got my order and was happy with the products

Date of experience: November 19, 2024
GB
1 review
0 helpful votes
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Delivered quickly
November 29, 2024

Delivered quickly
Items as expected
Would order from company again

Date of experience: November 19, 2024
Canada
1 review
0 helpful votes
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Not as described
November 29, 2024

Not as described. Ordered turquoise. Expected what shows in the picture (turquoise with black through it) recieved a very pale blue solid gem.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2024
Australia
1 review
0 helpful votes
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Super pretty but i don't like the shape of the twisters, but that's on me for not knowing how they are meant to look before i purchased

Date of experience: November 18, 2024
Canada
1 review
0 helpful votes
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It was great, received my package right away with no damage and exactly like the pictures.

Date of experience: November 18, 2024
Utah
1 review
0 helpful votes
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Everything was shipped within a couple days and was fast to get to me.

Date of experience: November 18, 2024
Arizona
1 review
0 helpful votes
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Great as always
November 27, 2024

Great as always. I never have any issues. The products are as described.

Date of experience: November 17, 2024
Canada
1 review
0 helpful votes
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I had a problem with my order
November 27, 2024

I had a problem with my order. I did not receive the right piece of jewelry. I wrote to customer service by email. I sent photo evidence including my receipt and order number. I was answered immediately and the error was corrected in the instant. I congratulate you and thank you for this wonderful service.

Date of experience: November 17, 2024