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BoardwalkBuy has a rating of 1.55 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BoardwalkBuy most frequently mention customer service, credit card, and tracking number problems. BoardwalkBuy ranks 654th among Electronics sites.
No positive highlights yet
I thought this might be a breakable piece of junk and was hesitant to try it out. When I pulled it out of the box I was surprised how simple the directions were to put it together. It had pictures which made it very easy. We had a bad bout of rain in my area so it was the perfect time to test the product out. It held up to wind and rain and my dog loves it!
Ordered two items for $40 plus $8.00 shipping, company intentionally shipped 2 different inferior items worth about $10. Filed a complaint with PayPal, company said I had to return the crap items to a Canadian address to process my refund, knowing it would cost $40 to ship to Canada from the US, even though they originally shipped from New Jersey.
On 10/31/2018 I ordered 2 of the following: 2-in-1 Weekender Duffel Bag and Suit Carrier and paid $76.94 by Credit Card. After writing for shipping information, I finally received order
{from China) The 2 bags received was not the same bags pictured on Facebook. Wrote them since there is no phone contact number; they requested photo of "claim" which I supplied. Still waiting for reply. I want to return for full refund or instructions for receiving the correct items.
Bought a flat iron from here paid express for shipping and it took longer than the 2 day I paid for, I reached out to the shipper and they apologized and give me a 15% for the next use but I have not shopped here after do not want to take the chance, but product was ok =
I did receive my product 25 days after purchase. However, I was surprised nothing was damaged because of poor packaging from CHINA. I purchased the Snapup Shelves and they failed miserably. The wouldn't stay up on the walls regardless of the composite of the wall. There just is not enough pressure to hold them. If they could fix that issue they would be great, they are sturdy and well sized. Too bad they don't work as advertised. I'm waiting for instructions for return and refund. I will Review that if or when that happens.
I placed an order on July 31 for some plantar fasciatus socks and they still haven't arrived. The tracking information stopped on August 3. I have left a few emails and they respond, but with the same stupid information that I already have. Today is August 10 and I wonder if I will ever receive the product that I paid for... they sure did charge my credit card right away, but I have to wait and wait and I can't even speak to anyone... this place sucks. NEVER again will I order from them!
Ordered an MP4 player about a week ago,. Came on here today to see what others said about the company, as I was having second thoughts about the situation. Have read nothing but bad reviews of this company. I was beginning to think I may have been scanned and said as much to my husband. Imagine my surprise, when I went to the mailbox today and the MP3 player was there waiting for me. Impressed it showed up, but not very impressed with the quality of it. It is cheaply made and not sure how it will stand up to the use of an 8 and 6 year old.
It looks similar to an iPod, but the wheel is crooked. There were no real instructions included ( not that I need them) and the plastic case was sealed with scotch tape.
When I plugged it into my computer to charge it (arrived dead), there were already songs on it.
Will not order from this company again. I will stick to Wish and Wayfair.
While I will say the order time for me was fine and I was sent tracking information... it arrived in the original box like some one just threw in the mail. One side completely opened. Surprised it didn't get lost by falling out. Used it on wood deck and really nothing. We used on siding of home after algaecide was applied and it was helpful. But other than that save your money.
I placed my order Nov. 28th for a couple of Christmas presents. I didn't get them until the day after Christmas taking almost a month to get here. A loom bracelet that I ordered has 600 pieces and it came with a bag of rubber bands and a hook with no instructions or even a picture to figure it out!
BOARDWALKBUYS' CUSTOMER SERVICE does not exist.
A. Ordered 2 items:
1. $9.95 Outdoor Tactical Waist Pack
2. $16.99 Waterproof Military Waist Pack
B. Received 2 identical items ($9.95 Outdoor Tactical Waist Pack) instead of 2 different items AND I was charged $32.00 for two of the same item.
DON'T BUY FROM BOARDWALKBUY.COM!
C. CUSTOMER SERVICE NEVER! RESPONDED TO MY REQUESTS.
D. CAVEAT EMPTOR - Buyer Beware!
I purchased one of those brush detangler straightener devices. It took almost a month to get delivered. Kind of what I expected. I also was expecting it not to work for my hair since I have extremely curly, very prone to frizz hair. That didn't really bother me as I wasn't expecting it to work. But when it arrived, it was obviously used. It smelled very off... There was also a hair stuck in between those tooth things. Pretty gross... :( I may regift it... I doubt they'd take it back. Luckily I didn't spend much at all.
Tip for consumers:
Be extremely wary of their products. Expect used.
I ordered the curtain lights on Dec. 14th-it hasn't been that long, but after reading many reviews about this company, I'm getting worried. The only e-mail I rec'd from them was the day I ordered & paid was that my order was rec'd. Well, it's a week and no shipping confirmation-nothing, so I e-mailed them inquiring as to the status. I probably won't hear from them either.
Gain trust and grow your business with customer reviews.
Since 2013, BoardwalkBuy has operated according to three guiding principles:
Your Interests First
We offer the lowest prices for products and services featured on our site. Guaranteed. We will match and beat any price advertised by another company for the exact same product. We eliminate the fluff and gimmicks from our operations. Thus allowing us to pass the savings on to you.
Honesty/Transparency
We are open an honest about all products. We are customers as well, we know what it is like to receive a product and be unpleasantly surprised. This is why we disclose all relevant information about the products and services we offer and will resolve any issues you may have.
Superior Customer Service
We like talking to you. Really. Contact us about a product you have purchased, or to share your experience (good or bad). We’ll do what it takes to make things right.
Who is Boardwalkbuy?
Boardwalkbuy features products from a number of companies including national brands, retailers and boutiques. By providing the merchants with sales, we negotiate incredible deals with them.
Where are Boardwalkbuy's Products Made?
We work with a number of brands and businesses that produce goods around the world. Many of our items are made in USA and Canada!
What delivery methods does Boardwalkbuy Use?
It depends on the business that is shipping out your goods. Most businesses ship using USPS, UPS, DHL or Fedex.
