• Bmwnorwood

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Overview

Bmwnorwood.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Bmwnorwood.com ranks 442nd among Car Dealership sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
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How would you rate Bmwnorwood?
Top Critical Review

“Prime rip-off”

Gia C.
4/15/21

I leased a 2018 BMW X3 from BMW of Norwood, MA. For my lease, I am allowed 36k miles. I have 26.5k miles on the car and they are telling me the tires are bald and I need to replace all the tires. When I questioned the service advisor as I had googled the tire and it said unless unusual wear and tear on the car the tires should last 60k - they said that the lifespan of the tire is 26K. Due to COVID, I am well within the 36K and there has been no unusual wear and tear. I think that if this is the case then BMW should let the person leasing know that although they are allowed 36k miles - they will need to replace all the tires at 26k. I took the car to a mechanic and he said the tires are not bald.

Reviews (1)

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Thumbnail of user giac14
2 reviews
2 helpful votes
April 15th, 2021

I leased a 2018 BMW X3 from BMW of Norwood, MA. For my lease, I am allowed 36k miles. I have 26.5k miles on the car and they are telling me the tires are bald and I need to replace all the tires. When I questioned the service advisor as I had googled the tire and it said unless unusual wear and tear on the car the tires should last 60k - they said that the lifespan of the tire is 26K. Due to COVID, I am well within the 36K and there has been no unusual wear and tear. I think that if this is the case then BMW should let the person leasing know that although they are allowed 36k miles - they will need to replace all the tires at 26k. I took the car to a mechanic and he said the tires are not bald.

Products used:
At 26.k miles they are saying the tires are bald on the BMW X3. I am allowed 36k. They told me the lifespan of the tires is 26K and that I need to replace all the tires. I believe they should disclose at the time of the lease that the tires will not last for the extent of the lease.

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