• Blue Biggy

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Overview

Blue Biggy has a rating of 1 star from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Blue Biggy ranks 418th among Pet Supply sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
See all photos
How would you rate Blue Biggy?
Top Critical Review

“Scam”

Susan V.
9/10/20

Total scam. Disgraceful these people are scamming people in the midst of a global crisis. Just like the others on this site, I placed an order in July and still no bed two months later. Every time I reach out they say they'll let me know when it ships - and then it will be another 30-40 days. Asked for a refund and they said no refunds (despite their site claiming a 100 percent money back guarantee). Going to report them to the authorities.

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user susanv477
1 review
3 helpful votes
September 10th, 2020

Total scam. Disgraceful these people are scamming people in the midst of a global crisis. Just like the others on this site, I placed an order in July and still no bed two months later. Every time I reach out they say they'll let me know when it ships - and then it will be another 30-40 days. Asked for a refund and they said no refunds (despite their site claiming a 100 percent money back guarantee). Going to report them to the authorities.

Thumbnail of user sandrap752
4 reviews
10 helpful votes
November 3rd, 2020

As someone mentioned below, should have read the reviews first. I paid $80 CDN back at the start of September and gave them more than the 25 business days to deliver. It is now Nov 2,2020 and still no bed. Their response is that it got stuck in transit, same as review below. I got scammed, I am sure and am a widow on a pension.

Thumbnail of user jr591
1 review
3 helpful votes
October 8th, 2020

Ordered on March 1st.
Sent numerous emails asking where my order is.
Received ‘part' of my order and stole the rest of my money!
Excessive excuses and now NO RESPONSE at all.

They are THIEVES and Scam artists in China.

What comes around, goes around.

4 times BAD LUCK WILL come to all those in this company.

您的公司和所有家庭成員將遭受四倍的厄運。

Tip for consumers:
Do NOT buy anything from Blue Biggy!!!!

They also use FAKE reviews on their website!

Service
Value
Shipping
Thumbnail of user sheridank
Sheridan K.
1 review
2 helpful votes
May 19th, 2020

This website will not respond to any requests from all platforms. I have emailed more than a dozen times. Left messages on social media platforms and commented on posts. They took my money, then said they had emailed confirmation notice - twice. They didn't. Disgusted

Thumbnail of user kellik5
2 reviews
5 helpful votes
January 29th, 2021

Ordered a bed for my dog that had a back operation 5 months ago and still waiting, customer services are poor, if they respond at all!

I have been contacting them for months, and the company are using Covid as an excuse for lack of shipping.

For me the bed was quite a sum of money, lesson learnt I will only order from standard websites I'm familiar with.

Not sure what can be done with this company, but agree they should be reported as good people are parting with hard earned money, and lining someones pocket.

I will put this down to experience but a big mistake!

Tip for consumers:
DO NOT WASTE YOUR MONEY, A COMPLETE SCAM!

Products used:
None not delivered

Service
Value
Shipping
Thumbnail of user elzbietac
1 review
1 helpful vote
December 3rd, 2020

I bought 2 beds from BlueBiggy in October and haven't received the order so far. It suppose to be a Christmas gift for my brother and his 2 dogs. Reading all those reviews below I'm sure I'm waiting for nothing. Such a waste of time and money! Karma is a $#*!.

Thumbnail of user sherryo51
1 review
2 helpful votes
September 2nd, 2020

Buyers beware! I purchased a bed for my dog 8/8. It is now 9/2 and I have no update. After I purchased the item, they decide to tell me it takes 40 days to make. Wtf?! Why wouldn't they mention that in the first place. I wanted a refund and then they say they don't do refunds. They also do a piss poor job of communicating. They took my money and never delivered the item. Why on earth would I buy and item that hasn't even been made yet?! Especially during these hard times businesses Like this should be ashamed for screwing people over like this.

Thumbnail of user louiseh171
1 review
2 helpful votes
October 8th, 2020

Wish I had read these reviews prior to ordering a dog bed from this "business". Ordered Aug 4/20 and did have back and forth with "customer service" making many promises until total radio silence. Wish I knew who to contact to get their advertising cancelled. Would have given no stars if possible.

Thumbnail of user randya179
1 review
0 helpful votes
December 2nd, 2020

They take your money but don't deliver the product! Buyer Beware! I ordered back in June and here we are in December and out of pocket for 2 beds, thank you very much for stealing my money!

Thumbnail of user mp530
1 review
1 helpful vote
October 23rd, 2020

I ordered two dog beds, gave them 200.00. It's been 60+ days, no order. I've emailed them a dozen times. They won't return my money and my items never came!

Thumbnail of user susanc1551
1 review
1 helpful vote
August 24th, 2020

Ordered beginning of May, still fighting with them the end of August. Haven't received my order, twice I've been told the order was hung up in transit and to confirm my mailing address. I've repeatedly asked for a refund. Today I've asked to speak to a manager for immediate rectification. Do NOT order from this site!

Thumbnail of user fionam108
1 review
1 helpful vote
September 24th, 2020

Don't buy from this company - they are complete scam artists and thieves. They take your money and then refuse to answer emails and the dog bed ordered in good faith never arrives. Their website looks legit but only after you realise you've been duped (because nothing arrives and they won't respond to your message) do you go back and read the small print to see how to escalate your complaint do you realise that it's actually all a front. They need to be held to account and we need to raise people's awareness about what they're doing. BE WARNED - DREADFUL COMPANY and DREADFUL PEOPLE.

Thumbnail of user juanr378
1 review
1 helpful vote
December 8th, 2020

I BUY A BED OF THE LARGEST FOR MY DOG AT $ 120 DOLLARS IN AUGUST 20 AND CURRENTLY DECEMBER I HAVE NOT RECEIVED IT. AND TO COMPLETE THE SCAM, BY ENTERING THE BLUEBIGGY PAGE TODAY IT IS CURRENTLY CLOSED. TOTAL SCAM. IF SOMEONE CAN DO SOMETHING AGAINST THIS COMPANY IT WOULD BE FANTASTIC

Thumbnail of user sharann2
1 review
1 helpful vote
August 1st, 2020

100% scam. They take money, and never respond. They do not even have any phone number written. Please do not order from here, no matter what.

Thumbnail of user maries488
1 review
0 helpful votes
December 13th, 2020

Ordered the dog bed it July, it's now mid December, 2020. Dog bed has not been delivered, nor are they returning my e-mails. I am out the money paid for this product.

Thumbnail of user pg305
1 review
0 helpful votes
November 23rd, 2020

I bought a bed from BlueBiggy in August. They took the money out of my checking account on September 9th and I have received nothing. They stole my money. They are a scam!

Thumbnail of user lizm538
1 review
2 helpful votes
September 20th, 2020

I ordered a calming bed over 2 months ago and asked it to be shipped to my daughter in the UK. We've both repeatedly sent them emails asking for updates re delivery. Both my daughter and I have received completely different responses/excuses as for the delay. DON'T ORDER FROM THESE SCAMMERS!

Thumbnail of user lanae16
1 review
2 helpful votes
July 24th, 2020

Ordered the bed 2 months ago. Have not heard from them since. I am concerned that I have been duped.

Thumbnail of user christineb997
1 review
0 helpful votes
November 7th, 2020

Just like everyone else I bought this product back In May and nothing. Cost me 172.00 for an extra large because I have a big dog. Numerous emails and nothing. DO NOT BUY ANYTHING FROM THESE PEOPLE THEY ARE THIEVES

Thumbnail of user consumeru
1 review
2 helpful votes
May 7th, 2020

I assumed the webpage was legit and placed an order on 15 April 2020. I was happy my order was being shipped and then it came to my realization that they have shipped it to the wrong address which happens to be Auckland whereas i stay in the middle east. I tried contacting customer support and they kept turning me down that it was shipped to the right address. And it delivered in a few days. The CS team tells me, its shipped to the correct address. So, to verify i reached china post and i find out that they have scammed and given me the wrong shipping number to give me the idea that my order was delivered in a wrong country. Then, to confirm, i came in contact with westgate postal delivery and they too did mention the address mentioned on the parcel was Auckland too.

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