BlossomUp has garnered significant negative feedback primarily due to its deceptive billing practices and lack of transparency regarding subscription terms. Customers frequently report unauthorized charges and hidden fees, leading to feelings of being misled and exploited. The company’s customer service is criticized for being unresponsive and ineffective, with automated replies failing to address concerns or refund requests. Overall, the sentiment surrounding BlossomUp is overwhelmingly negative, with customers expressing frustration over the perceived exploitation and lack of genuine support, suggesting a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
Their support is just a waste of time. I`ve called, emailed, and even tried their social media support, and no one is actually resolving my issue. Just endless waiting and false promises.
They make it sound like a risk-free trial. But in reality, they`re tricking people into unwanted charges. Be careful, guys!
I regret trying this. It didn`t save time; it just caused more headaches. If only I could get back the time I wasted. I don`t like it.
I signed up for a simple test but they kept charging me every month without my consent I lost over $100 before I noticed!
My son and I only wanted to take the OCEAN personality test out of curiosity. We Googled it and found a website offering the test for free. After completing a long questionnaire, we were charged $1.95 just to see the results. Then, several pages of book offers appeared before the purchase was finalized.
And guess what? That $1.95 turned out to be an auto-renewing subscription. After only seven days, they charged $29.95, which will continue to renew every month. In my case, each of us had to pay separately.
When I noticed the two charges on my credit card a day later, I immediately contacted customer service to request a refund, as we never used the platform after taking the test. Their response was that we should have read the email confirmation, which stated that the subscription would auto-renew after seven days at $29.95 per month.
This website is a scam. They lure you in with a free test, make you pay just to see the results, bombard you with book offers, and then trap you into a subscription. This is not how you gain customers or build a trustworthy business.
I spent so much time on this and got nothing in return. It simply doesn`t function right, and I feel exhausted from trying to fix it,
I canceled my service before the renewal date, but I still got charged. No responses from customer service either. What is this?
They initially responded, saying they would "look into it", and then... nothing. I`ve followed up multiple times, and they keep saying they need more time. How long does it take to fix a simple issue?
It`s not just a bad business model; it`s straight-up deceptive. I wouldn`t trust them with my card details again. Nightmare
Not worth your time. It didn`t sole any issues, and I spent way too trying to figure out why it wasn`t working. Avoid this!
I have proof that I cancelled my subscription, yet I just saw another charge. I want a refund, and I want it now! I`m tired of this.
It`s like they don`t even read my messages. I`ve explained my problem three times, but they keep responding with the same scripted answer that doesn`t help.
Honestly, I don`t know what this is supposed to do, but it`s not helpful. I spent way too much time trying to get results, and now I`m just frustrated.
I cancelled a few weeks ago, and I was billed AGAIN. I`m so mad right now. Someone needs to sort this out, otherwise it could be a court case!
I reached out to customer service for a refund, but they just kept giving me the runaround. I think this is so frustrating!
No clear instructions, no warnings, just a well-planned trap to steal from you. I feel like I got tricked into paying for nothing.
They make canceling nearly impossible. I had to dig through multiple pages just to find the option, and even then, they still billed me.
They adversite their service as free but in reality they discreetly add hidden charges that go unnoticed until they appear on your bill. This deceptive practice mesleads customre and results in unexpected costs.