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Bloomingdale's has a rating of 2.47 stars from 455 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bloomingdale's most frequently mention customer service, gift card, and next day problems. Bloomingdale's ranks 11th among Department Store sites.
No critical highlights yet
Not sure what they are doing different than everyone else but they always seem to have the item I'm looking for and shipping and return process are exemplary. Not to mention their first rate communication. Other retailers should follow and learn from this customer centric retailer. Their buyers, operations and logistics team should be commended. Thank you!
They send my product to the wrong address. Now it's an issue to get a refund. They mentioned I'm not eligible for my money back. Not only that, the amount of money I've spend on this store. The customer service is the worse they sound Indian or from Philippines. They can't communicate at all. Not only that some of them are from here and they give you attitude. I'm going to bring my business to Nordstrom or sacks
I've had my eyes on these boots for awhile but they were out of my price range. Cue Bloomingdale's… as they were on sale plus an additional 25% off. The red suede is stunning in person, amazing quality and even for a tall heel I can walk in them.
Tip for consumers:
For returns you only have 30 days so be sure to return them in that timeframe
I've been a loyal Bloomingdales customer for over 15 years and have had their credit card just as long. Their online platform isn't great and neither is their mobile app as they aren't easy to navigate or find specific things. Their merchandise also could use a huge refresh. Time to liven things up!
Tip for consumers:
Look for online coupons or special offers (they usually have one)! Check pricing at other sites before purchasing at Bloomingdales.com as other sites are usually less expensive.
Products used:
Everything
I bought 2 dresses from this website and I am very satisfied with the quality. Also the shipping process was pretty fast. The return and exchanges are a little bit evasive but does't matter because the dresses fits perfect:)
Thanks guys
They offer good deals for some items with very affordable prices. I compared them on different sites, this one seems to be the best. I haven't received the goods yet, however I had no difficulty placing the order.
I got an order online from Bloomingdales. The dress didnt fit me and I returned it. Shipping was free ( a shipping label was provided) and the money came in within 3 days! Overall very good experience!
I occasionally buy cloths. Quality wise they are good. But need more improvement as their price is high as compared to quality.
Online prices are not as good as they are in the store for sale items. So I suggest you make the drive to a store when they have the big sales. Shipping is a bit slow but worth it when you get your amazing finds :) HUGE fan of Bloomies. But they can use some work in the online department :)
Great place to shop. I just opened an account and made some nice purchases. The downside is that they send out way too many e blasts.
Love the fashion for men, Very good with sales and customer service is not bad.
Wish they had more locations
Bloomingdale's invented the trick of moving products around and building a store where people got lost, all so they would come in for 1 product and go out with 2.
They create a very pleasant shopping experience.
In the old days department stores had restaurants, sometimes several, always of good quality. Bloomberg continues this tradition.
There are many people from Japan and Tahiti who visit Hawaii to shop and Bloomingdale just opened a store there.
Very supportive, nice staff, helpful and they know what they are doing
Clothing is very good but prices are very high. They should provide clothes on affordable rates.
Great place for clothes. Have been going to this place for years.
What I can not find in Macy's, I always find in Bloomingdale's.
Great place to shop, but it's not cheap. I would wait for the sale before buying anything. Returns are easy, and the customer service is pretty nice.
I think the bloomingdale's offers authentic stuff. But maybe the price is a bit less than acceptable. So i only purchased when there was a deal.
Bloomingdales (or Bloomies as my sister calls it) is too rich for my blood but I do like it better than Nordstrom or Macy's (because I think their stores are better organized and their website is good). However, if you sign up for their mailing list there are frequently 40%+ discounts if you're patient which makes it a little less outrageously priced. I must say I do love to browse =)
I love shopping at Bloomingdales but they are very expensive! I have to admit that I have bought the best stuff at Bloomingdales lol
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