Bloomingdale's

Was returning a handbag. Two elderly saleswomen rivaled the mean girls you meet in junior high. Interactions like this are how businesses fade and fail. Sat 7/16 afternoon westchester store. I have the money to spend, but no store can last with mean girl help.
Best of luck and consider advising your girls not to suggest my aunt "regifted" my expensive handbag. Meow

Sadly, I tried to use reward points while they were still good and then Bloomingdales simply canceled the order (not the first time while using points) then points expired and they were not restored to my account. It has only been a couple of weeks. Furthermore they still have the shoes available. I used to really like Bloomingdales. They have been struggling with selection through the epidemic. However, now I am just done. I miss the old days.

I was really excited to find a bag on sale at a price that did honestly seem too good to be true so I ordered it $95 from $350. The next day they cancelled this item in my order and said it was no longer available. It felt like someone had screwed up and listed the bag for cheaper than it should have been. I kept checking to see if the bag would be back online and sure enough about a week later its up there for $185. I tried calling customer service to see if they could honor my order since they had cancelled it since it was "no longer available" but of course because of covid there are no customer service reps to answer the phone. Literally there were no options to connect you to a representative only prerecorded messages.

I wanted to provide an update - after 8 months, I finally received a credit on my Bloomingdales's account for the shoes I returned. I never received a note or email letting my know that my account was credited - the credit just appeared in my statement one day. I'm very disappointed with Bloomingdale's overall handling of this issue.

I placed an order for an item that was in stock, I received an email later stating the item was back-ordered, no big deal I ordered it because I wanted it. I found out over three weeks later my order had been canceled. I won't waste my time ordering from Bloomingdale's again.

The worst customer service ever! Don't ever buy from this store. I love Bloomingdales however every single time i shop here the staff have always been extremely rude. Men's suit department is the worst. I had a horrible experience when I was trying to exchange a product. Will never buy from here again!

I had purchased jacket from bloomingdale. After a month the bottoms came out. I had been been purchasing for years but quality has been degrading.

Will not take the time to resolve any issue you may have. I ordered something with a delivery date of about 10 days which is a long considering other companies where you purchase 700 dollar jackets, and especially if you pay using Bloomingdales Credit. They will not resolve any issue at all. I had an issue with shipping to my apartment address and requiring a signature to make sure it gets to my door because USPS here is terrible to leave your box just sitting in the main area for mail boxes and you can just pick it up or anyone else for that matter, USPS has even left a 1,600 value item sitting in front of my door that had signature requirements where nobody signed and luck saw it my way that day that I actually found it there
I ordered and the package said delivered and that was it, but I never received the item, I don't make it customary to just say I didn't get things when I did. I asked when ordering that a signature requirement not be waived, ignored, and sent via regular parcel post, never will know what happened to it, right at Christmas time. I know it was stolen and I thought since I paid with their credit, they would help me and they denied me help simply by saying the tracking said delivered.
I do not recommend buying anything from them of any significant value and get it delivered,
They even delivered my Roberto Coin necklace worth 1,800 right in my front door, left for anyone to enjoy in this large complex.
Not cool

Coupons work mainly if you have an account. Sales associates often down right nasty. OR very, very nice. But mainly nasty.

I placed an order online for a $75 gift card on Bloomingdale's. I received an email stating that I needed to call Customer Service to have it processed. So I did. I was on the phone for 20 minutes.

Since I live internationally, I was told to give a US phone number. I gave them my friend's phone number, who was sent a voice-mail with the reference #. I called back with the reference # and I was placed on hold for 20 minutes. I was told that my order had to be verified.

After the "brief" hold, I was told that my order wasn't processed. When I asked why, the person told me that they couldn't say why and that I had to contact my bank and that the next time I was in the US, I should fix it.

My order was placed on 12/31/13. My account was charged on 1/2/14. I checked the status of my order on 2/28/14 and the status was unpaid. I tried to call the US customer service # and it went into a loop with no one answering. I got the live chat and my status was changed to shipped. I was told it will take up to 4 weeks me to get my order.
So, i don't recommend this if somebody ask me about any shopping site.And at the same time i go through with fsession.com and they are much much better than that!

I placed an order online using a promo code, which I received when registering an account. However, the order didn't go through because of a billing address problem. I wanted to replace the order but obviously I still want to receive the discount since I had that promo code. I tried the same promo code on their website but it said "unrecognizable". I assumed that the promo code is one time only so I called their customer service and thought I could get another promo code since my order didn't go through. However, she said she can't give me one. I don't understand what's the reasoning behind it because I know the promo code is a one time thing but I wasn't successfully using it! So should I not get another one to replace the old one? I bet all other stores can do it!

PAY FOR THE NAME, NOT LIKE IT USED TO BE