• Bloomex

Bloomex

Overview

Bloomex has a rating of 2.09 stars from 1,358 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bloomex most frequently mention customer service, next day, and store credit problems. Bloomex ranks 239th among Flower Delivery sites.

  • Service
    494
  • Value
    476
  • Shipping
    472
  • Returns
    403
  • Quality
    451

This company responds to reviews on average within 9 days

Positive reviews (last 12 months): 2.6%
Positive
4
Neutral
2
Negative
145
533
See all photos

What reviewers want you to know

Positive highlights

  • Customer service also was super and delivery was on time.
  • I was looking for a delivery service in which I would be sure and tried to order flowers with Bloomex.

Critical highlights

  • I complained and got a $15 in-store credit which is useless as we dont have a store here.
  • If i had mistakingly put the 17th i would of thought it was just me but 100% they $#*!ed up my delivery date.
How would you rate Bloomex?
Top Positive Review

“I would definitely use Bloomex in the future.”

Robin C.
5/20/20

Their flowers were reasonably priced and I was able to find a discount code as well that saved me $5. Their delivery was prompt, even during the COViD-19 period, and the flowers were fresh and lasted a couple weeks in water.

Top Critical Review

“Worst Customer Experience I've Had”

Andrew L.
2/16/24

I ordered flowers a few days before Valentines. They were suppose to arrive on Valentine's Day and I even paid extra for morning and expedited shipping. But they showed up 2 days late, not evening in the morning, and to the wrong address! When I reached out to customer service they waved all liability just quoting their policies and or blaming third party couriers. Their service was absolute garbage and ruined my Valentines Day plans, do not waste your time with these people, find a local florist.

Reviews (1,358)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (55) delivery date (32) credit card (41) gift basket (28) customer service (247) order flowers (169)
Thumbnail of user dorisf198
1 review
2 helpful votes
August 19th, 2022
Verified purchase

I was truly happy to find Bloomex because sending something from the US to Canada is next to impossible. The on-line agent was so helpful and the flowers that I ordered was delivered to the recipient without a hitch and within a short time-frame. I felt Bloomex went above and beyond. The recipient was so surprised and happy as the flowers were delivered with care and so fresh and beautiful. Thank you Bloomex! I'll be sure to order again!

Service
Value
Shipping
Quality
Thumbnail of user margod26
1 review
2 helpful votes
February 25th, 2021
Verified purchase

My husband recently received a Bloomex gift basket (GTA) ordered by his sister in England. It was beautifully wrapped and delivered to our door in a sealed box. The assortment of goodies is awesome! We were so impressed that we ordered a similar gift basket for a helpful neighbour. Communication from placing the order to delivery was excellent. Highly recommend!

Thumbnail of user markm3177
1 review
2 helpful votes
May 14th, 2021

Great products, excellent support staff who make you feel like a values customer. I would have made it 5 stars, but on the last 2 deliveries, the flowers where a little beat up and only lasted about a week. Also we had sent my niece Jolene a boquet to mark the birth of her son, but they also arrived inpoor condition and died quickly. Careful! You're slipping!

Thumbnail of user ehawi
1 review
13 helpful votes
February 27th, 2020

Bloomex has an EXCELLENT selection too, with flowers and edibles and gifts. I've used them before without any problems, and this very positive experience encourages me to use them over and over. I don't know if the shipping issues were my fault or a glitch in the system, but either way it is all taken care of and my 30th wedding Anniversary! Was the best!

Thumbnail of user amyc1075
1 review
0 helpful votes
December 4th, 2020

Absolutely fantastic service. Her knowledge of flowers was brilliant. When explained that my mother had macular degeneration, she said that she knew the best combination of colours. Delivered with a smile. ABSOLUTELY FANTASTIC SERVICE. Can't rate this enough.

Thumbnail of user hollyp118
1 review
11 helpful votes
June 23rd, 2020

Have to say I've used Bloomex many times now and I've not had a bad experience. Every florist that's been used has been 10 out of 10... my son & daughter. In. Law have just moved into 1st home, I send flowers, they were out, florist left basket with next door neighbour and left card for my son. (another florist (not Bloomex) just dumped them under a polythene cover with no note, survice to say dead flowers found.) Will never use anyone other then Bloomex now as their web page is easy use and service is great.

Thumbnail of user ingride17
1 review
0 helpful votes
December 8th, 2020

Flowers arrived right on time and my friends were delighted with them. Thank you so much for the prompt service. Will definitely be ordering flowers from Bloomex again!

Thumbnail of user jenniet49
1 review
1 helpful vote
July 23rd, 2022
Verified purchase

The first order was a mistake only 4 Rose's were sent. However Bloomex made it right and delivered a fuller 18 Rose's bouquet in a glass vase with a beautiful card and two packages ot Belgium Truffles. My sister who is in the stages of dying said the Rose's smell "heavenly"! They were gorgeous and they made my sister's day. Thank you Bloomex, I highly recommend Bloomex. The customer care is outstanding. Many thanks, Jennie Thomas Shepard

Thumbnail of user abigaleb2
1 review
13 helpful votes
June 24th, 2020

Having given hardly any notice for next day delivery, these florists came up trumps. Perfect flowers for a funeral, fresh and the colours where such a celebration of life. Fresh flowers meant to last with such a beautiful smell. I have used several other companies but nothing compares to Bloomex! I can honestly say a big thank you to everyone concerned and will definitely be purchasing more

Thumbnail of user rinettep
1 review
10 helpful votes
May 1st, 2020

International delivery worried me because I had never done this before, but Bloomex contacted me within several hours of placing the order to confirm everything. The flowers were delivered on time and reportedly, were beautiful. Thank you!

Thumbnail of user dawns886
1 review
0 helpful votes
December 15th, 2020

Always great service, great flowers and reasonably priced. Have used them a number of times over the last few years and will continue to do so. Would recommend.

Thumbnail of user micheleh373
1 review
0 helpful votes
January 23rd, 2021

This was my second time using Bloomexs and it didn't disappoint. The florist sent photos of the arrangements and they were beyond beautiful. I especially like the email updates for delivery confirmation

Thumbnail of user lisav361
1 review
16 helpful votes
June 23rd, 2020

My parents sent me some flowers as a surprise, and they are truly beautiful. Healthy, fresh, vibrant flowers and very well presented in a box with water bag and bow. Also came with a hand written card with my parents message on, leaflet about the company, plant food and a card for the local florist who prepared my flowers. It was a nice touch knowing which local florist had made the bouquet. I have used Interflora previously when ordering flowers, but now I will be looking at Bloomex first.

Thumbnail of user danl509
1 review
0 helpful votes
December 22nd, 2020

Sent to a family member 100 miles away from where I live. Service was fantastic and the flowers were outstanding in quality and arrangement. Thank you so much.

Thumbnail of user gailw325
1 review
1 helpful vote
June 9th, 2021

I've been a member with Bloomex since 2017 and I have yet to find or make any complaints about this company, this has been the best flower delivery service I have ever seen and my wife loves the arrangements that she receives, on time and very fresh flowers each and every time thank you! For being so great.

Thumbnail of user robinc385
1 review
0 helpful votes
May 20th, 2020

Their flowers were reasonably priced and I was able to find a discount code as well that saved me $5. Their delivery was prompt, even during the COViD-19 period, and the flowers were fresh and lasted a couple weeks in water.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dylanl85
1 review
0 helpful votes
December 22nd, 2020

It was a great easy experience, and the flowers that actually were delivered from my family photo look exactly as on line picture and or better! Thank you.

Thumbnail of user moniquew94
1 review
0 helpful votes
January 15th, 2021

Any flowers I have ordered through this website have been gorgeous. Very easy to find a florist in the UK or Australia (my experience) and to navigate your site. Love your service. One happy customer plus happy recipients too. Thank you

Thumbnail of user christopherk814
1 review
0 helpful votes
June 9th, 2021

Once arranged in a vase of water, they perk up right away. Chose the arrangement because it was unusual, but quite beautiful. Also liked the included instructions for flower care. (Would have liked review option to post image of flowers.)

Thumbnail of user jannab10
1 review
12 helpful votes
June 23rd, 2020

I came across Bloomex as I searched the web looking to send flowers to Guernsey as I live in mainland UK and did not know which provider would be best. The website was easy to navigate and gave me options of florists that could deliver to my recipients address. I was informed when the delivery was completed. The recipient was very pleased with both the flowers & the balloons. Good service at a good price!

Thumbnail of user triciah129
1 review
0 helpful votes
December 4th, 2020

Having previously been disappointed by internet flowers - I am delighted to say that my orders through Bloomex were absolutely beautiful and my recipients were delighted with their gifts - sorted! I will be using you again and again! Delivered on time as promised - Thank you.

Thumbnail of user rickya74
1 review
0 helpful votes
June 19th, 2021

Placed two separate flower orders with Bloomex and had 100% outstanding experience from beginning to end! Both gift recipients raved about their flowers - absolutely fresh, fragrant, long lasting - PERFECT!

Thumbnail of user stephiereisler
1 review
0 helpful votes
April 13th, 2023

I ordered a small hand-tied bunch of flowers for my friend's birthday. While the order went through (it was online) I got a message later saying that, due to the Easter long weekend, the flower order couldn't be immediately fulfilled. A next day delivery and upgrade was promised. My friend was really, really delighted with the flowers and sent me photos. She even received some gluten-free cookies that I hadn't ordered. Thank you, Bloomex, for making things right. Sometimes delivery is difficult in harder-to-reach areas like Campbell River.

Products used:
Flowers and cookies

Service
Value
Shipping
Quality
Thumbnail of user jeanettes286
1 review
0 helpful votes
August 30th, 2022

I received a beautiful surprise from a wonderful nephew when I felt my worst. It was a lovely gift and I knew I wasn't by myself in this terrible time. Beautifully boxed, it gave me something to smell, something to look at, something to hug and some very nice chocolates. Thank you nephew! And thank you Bloomex you made me feel a lot better.

Service
Quality
Thumbnail of user andyt119
1 review
0 helpful votes
April 30th, 2020

I ordered a Christmas flower arrangement on Friday to be delivered Saturday. It was delivered as promised and although I didn't see it, the recipient texted me that it was gorgeous. Happy with the experience.

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From the business

Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca

Company Representative

Thumbnail of user lokhonial
Bloomex C.
Typically responds within 9 days

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