• BLINQ

BLINQ

Overview

BLINQ has a rating of 4.72 stars from 2,218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BLINQ most frequently mention great price, customer service, and fast delivery. BLINQ ranks 8th among Electronics sites.

  • Service
    45
  • Value
    56
  • Shipping
    55
  • Returns
    17
  • Quality
    55

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
32
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Blinq customer service is wrong to call this an "Exchange".
How would you rate BLINQ?
Top Positive Review

“Satisfied Customer”

Sophia B.
4/9/24

I recently buy product from BLINQ and my mom really love that. She is very happy. Thank You so much for wonderful product with free shipping, fast delivery and easy return.

Top Critical Review

“Not what I ordered”

antoine p.
11/2/20

I ordered a new version of a Samsung watch that came out that was suppose to be in like new condition. To my surprise I didn't get what I ordered at all. I contacted blinq and the rep only wanted to give me a 45 dollar credit. I clearly let them know that I wanted the correct model of watch that I was suppose to get. I can't even test this watch out due to the fact that they even sent the wrong charger with it. Crappy experience all the way around. Also the two went dark one I emailed him back about this.

Reviews (2,218)

Rating

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Reviews that mention popular keywords

customer service (147)
Thumbnail of user ronaldom6
4 reviews
4 helpful votes
April 4th, 2019

It is awesome service provider. The products also gets discounted price any other site. The dress material is also good.

Thumbnail of user hildebrandom
2 reviews
0 helpful votes
December 12th, 2017
Verified purchase

I bought it iPad 2 weeks ago, after I turn on and try to set, I found an Apple ID already in the tablet and a email account from December 2015. The site said about this tablet "open box, like new" seems nobody review this device.

Thumbnail of user wesleyl19
1 review
0 helpful votes
April 1st, 2017
Verified purchase

It doesn't sound good
Lack of low end ( bass)
Batt doesn't last long
I wouldn't recommend to a friend

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback. I am so sorry to hear that the sound of your item is not the best. I see that you are still within the 30 day return period. We would be happy to start the return process for you. A Customer Care agent will be reaching out to you shortly.

Thumbnail of user jerryt59
1 review
0 helpful votes
April 5th, 2018

Products are great and in great condition but the rechargeable batteries are not. Is it possible to get batteries sent to me so my headphones can work.

Thumbnail of user ydmg
2 reviews
2 helpful votes
December 14th, 2017
Verified purchase

I got a fantastic price for the item but the box was in very bad shape (and it was listed as "A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag".

Value
Shipping
Quality
Thumbnail of user robertp4185
3 reviews
1 helpful vote
November 19th, 2022

Have to add staff members names prior to sharing or the name field doesn't appear. Admin cannot send templates to batch emails - have to send one at a time. Recipient has to scroll down to see 'Save Contact'. Will need prompting to do this. No card scanner.

Thumbnail of user georger96
2 reviews
0 helpful votes
December 27th, 2016
Verified purchase

Thankfully, the shredder only sustained minor scuffing, considering it was packed in an oversized cardboard box without ANY packing materials around it! The box itself looked as though UPS threw it from location to location and had tears and holes in it to show for the abuse. I'm shocked it still functioned upon arrival (but thankful it did!). Otherwise, it was a great price for the product!

Thumbnail of user jeromyo
1 review
1 helpful vote
April 3rd, 2019

There was oil all over the screen, and a smell of motor oil when I got the device. Other than having to clean that and the discoloring on the back of the computer I am pretty happy with my purchase

Thumbnail of user lisah283
4 reviews
3 helpful votes
June 4th, 2018

They shipped me an open box small appliance that had the power plug cut off and taken. (Not that I would have fixed it.) But it certainly tells me they didn't check this open box return. I've heard some manufacturers do this on defective product so it can't be re-sold. Guess that doesn't work all of the time. No worries about returning it, I just hope it doesn't happen again.

Thumbnail of user nicolec149
1 review
0 helpful votes
August 28th, 2017
Verified purchase

I am still waiting for my item, nearly a month after I ordered it. This is because while FedEx ships quickly to pretty much anywhere in the continental U.S., in order for it to get to Alaska it goes to a freight forwarder in Washington, where it then sits on a barge for a few weeks. In many cases, AK/HI customers actually pay MORE for less efficient service.

USPS priority mail is much faster, and does not cost any more to ship to Alaska/Hawaii. Even first class mail usually gets to Alaska from anywhere in the U.S. in about a week. Had I known before purchase that this was going to ship via FedEx through a freight forwarder, I would likely have not ordered from Blinq.

I love your site, and enjoy finding deals. But is it really a "deal" if I then have to wait a month to receive it? Please consider other shipping services.

Thank you!

Tip for consumers:
If you live outside the continental U.S., be prepared to wait a while for your item (at least 2 weeks past the estimated delivery date)

Service
Value
Shipping
Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback. I am so sorry to hear that your order has not arrived. We want you to love all of your shopping experience with BLINQ. A customer care agent will be reaching out to your shortly.

Thumbnail of user sandrab370
1 review
0 helpful votes
May 29th, 2018

I can find things cheaper elsewhere. I wasn't so happy withthe condition of the used item I bought, but I am used to new items. Overall a good site.

Thumbnail of user jims238
1 review
0 helpful votes
January 29th, 2017
Verified purchase

BLINQ has good prices but will spam you to death after purchase. I will not buy from them again or recommend them to a friend due to the spamming.

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback. I am so sorry that you have been receiving so many emails from us. I have added your email to our unsubscribe list.

Thumbnail of user kaylad14
1 review
0 helpful votes
December 25th, 2016
Verified purchase

I loved finding the toy I ordered cheaper than anywhere else and that it arrived so fast and with free shipping. I didn't like, however, that the toy had a big scuff across it and the packaging was in poor condition.

Thumbnail of user tomf73
1 review
0 helpful votes
May 13th, 2016
Verified purchase

A flip-plate on the front of the computer was cracked/broken and fell off. UPS packages need to be marked "Fragile, Handle with Care" to prevent improper handling by UPS employees at the terminals and while in-transit.

Thumbnail of user kevink108
1 review
0 helpful votes
December 6th, 2016
Verified purchase

They need to do some better packing to prevent damage during shipping.

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback I am so sorry that your BLINQ experience wasn't the best. We would be happy to look into this for you so that we can offer a resolution ASAP. You can contact us at care@BLINQ.com or at 1-888-803-7768.

Thumbnail of user donaldc57
1 review
0 helpful votes
January 16th, 2017
Verified purchase

Shorts were advertised as new without tags but they looked washed and that makes them USED. Deal was ok but not as good as it should have been.

Thumbnail of user hollyz12
1 review
1 helpful vote
April 12th, 2019

I ordered a tv from them, it came with no stand or user manual. Just the tv and remote. Tv works well but I had to order a universal stand from Amazon in order to watch it. I tried to ask customer service to send the missing parts or discount the price but they never responded.

Thumbnail of user kevinl139
1 review
0 helpful votes
December 11th, 2016
Verified purchase

Hi, the online shopping experience is pleasant. However, I think the shipping needs improvements. The regular shipping is too slow, I waited about 2 weeks to get my order. Amazon is much much more faster. So if you want to compete with Amazon, improving shipping speed would be the most desired service for your customers.

Thumbnail of user benc193
2 reviews
0 helpful votes
March 13th, 2017
Verified purchase

The audio out is weak and the volume is not great, but strictly as monitor it's a great value for $.

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback. We want you to be 100% happy with your order. We provide a 30 day return period if you would like to return your order for a full refund. A Customer Care agent will be reaching out to you soon!

Thumbnail of user richardn56
1 review
0 helpful votes
October 9th, 2016
Verified purchase

Keyboard mouse not as shown on directions.no on off switch or usb plug? Cant turn onhelp call
*******412

Thumbnail of user laurentb4
2 reviews
0 helpful votes
December 10th, 2017
Verified purchase

Was told by customer service an order I placed was non existent although paid for. No records were found. However, the items did arrive on the same day I called CS.

Thumbnail of user satyab1
1 review
0 helpful votes
June 28th, 2016
Verified purchase

I am excited with the product but has some small isuues waiting if it arrises again and is that dell assured new one.

Thumbnail of user toms227
1 review
0 helpful votes
May 13th, 2016
Verified purchase

Easy to order, fast shipping. A little disappointed at the age of the computer, ebay stated "like new" but checking the service tag with Dell and the computer is 2 years old. Had to completely reload the computer, who ever had the computer before had loaded their software and made the computer run very slow.

Value
Shipping
Quality
Thumbnail of user colts2
1 review
2 helpful votes
July 22nd, 2018

I recently purchased an open box laptop & it was described as having everything as if it were new. When it arrived, only the laptop & charger were in the box. I had something similar happen on a previous order. When I contacted them about the missing paperwork & recovery USB drive that were missing, I was given links to the Dell website instead to download them. Not to happy. Also, I found the laptop cheaper in just a bit over 24 hours but they wouldn't price match. It should be longer than that, especially considering that some of us can't have internet service all the time. I won't buy again.

Thumbnail of user vanestas
1 review
1 helpful vote
October 23rd, 2017
Verified purchase

Blinq asked for billing address then shipping address... I did not want the items to be shipped to my billing address. Unfortunately one item was dropped off at the door and someone picked it up opened it and then gave to me the next day... I buy stuff from Amazon have my stuff shipped directly where i want it... suppose I bought a gift for someone in N. Y and would like it to be shipped directly... I think the shipping arrange that Blinq has should be reviewed.

Thumbnail of user marennam
Karen M. – BLINQ Rep

We appreciate your feedback. We are so sorry to hear that your item was shipped to your billing address. During our checkout process, we offer our customers the option of shipping their items to the same address as their billing, or shipping to a different address. If you would like to speak to a customer care representative, please feel free to call us at 1-888-803-7768 or email us at care@blinq.com.

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Thumbnail of user adamv9
Betty V.

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