• BLINQ

BLINQ

Overview

BLINQ has a rating of 4.72 stars from 2,218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BLINQ most frequently mention great price, customer service, and fast delivery. BLINQ ranks 8th among Electronics sites.

  • Service
    45
  • Value
    56
  • Shipping
    55
  • Returns
    17
  • Quality
    55

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
32
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Blinq customer service is wrong to call this an "Exchange".
How would you rate BLINQ?
Top Positive Review

“Satisfied Customer”

Sophia B.
4/9/24

I recently buy product from BLINQ and my mom really love that. She is very happy. Thank You so much for wonderful product with free shipping, fast delivery and easy return.

Top Critical Review

“Not what I ordered”

antoine p.
11/2/20

I ordered a new version of a Samsung watch that came out that was suppose to be in like new condition. To my surprise I didn't get what I ordered at all. I contacted blinq and the rep only wanted to give me a 45 dollar credit. I clearly let them know that I wanted the correct model of watch that I was suppose to get. I can't even test this watch out due to the fact that they even sent the wrong charger with it. Crappy experience all the way around. Also the two went dark one I emailed him back about this.

Reviews (2,218)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (147)
Thumbnail of user tjj26
1 review
0 helpful votes
June 25th, 2019

Blinq sounds like a great idea and it looks good on paper, but I wouldn't order from here if you are in need of what you are looking to buy. Blinq promise on website states that orders ship within 2 business days, BUT NOT REALLY, I placed order 6/15, received shipping notification on 6/17,(which seems very good) FedEx estimated delivery date on the emai was 6/19. As of this posting 6/20, my order still has NOT SHIPPED from Blinq. Shipping label was created on 6/17, but 4 business days later, it still has not shipped. I emailed customer service several times and was told that the item had shipped and that FedEx had not updated their site and that it should arrive as scheduled, but it can't be delivered if it never ships

Thumbnail of user fredg52
1 review
0 helpful votes
July 18th, 2017
Verified purchase

Description of router on Ebay was misleading.
Needed to return item for credit.
Looking for another quality low cost router.

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback. I am so sorry that the eBay listing was misleading. We want you to be happy with your order! We offer a generous 30-day money back guarantee and will gladly issue a full refund. A customer care agent will be reaching out to you shortly to start your return process.

Thumbnail of user arizonaa
1 review
0 helpful votes
January 16th, 2017
Verified purchase

After late delivery, wrong product inside box. Since Blinq is a third party, no way to exchange or notify me when what I was after would be available.

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback, I am so sorry that there was an issue with your order. We want to make this right. A Customer Care agent will be following up with you shortly.

Thumbnail of user sharonf33
1 review
0 helpful votes
January 24th, 2016
Verified purchase

Since the price I paid was inexpensive I kept it, but it was not the savings portrayed in the ad. I would think twice from buying from this network

Thumbnail of user beccac1
Jane D. – BLINQ Rep

Hi Sharon - Thank you for your feedback. If you do decide to purchase from us again in the future, we do have a Best Price Guarantee if you are concerned about the price. When you buy a product from BLINQ.com and find the same item on our site or one of our competitors’ websites for a lower price, just let us know within 24 hours of the purchase and we’ll refund the difference to your original method of payment!

Thumbnail of user evas51
1 review
0 helpful votes
December 5th, 2016
Verified purchase

Hard to write a review, when it's been almost 2 weeks and still haven't got my order.

Thumbnail of user chasityb6
1 review
0 helpful votes
April 29th, 2019
Verified purchase

Item looked used suppose to be new doesn't work good. Box was smashed up. The shipping was fast and price good but nothing else was good

Thumbnail of user sids57
1 review
2 helpful votes
March 15th, 2018

I ordered a product from you. It was shipped on time, delivered to my home from the UK, and was exactly what I wanted. I am delighted with both the product and the service, and I emailed the company to tell them so... But if I get one more email from you, I'll never order another thing from you. We had a simple customer/sales relationship that went just as it should. You met my expectations. That should be the end of it. Leave me alone. Stop nagging me. I don't want to see another email from you, nor think of your company until I want to reconnect for some purpose. Good-bye. Au Revoir. Auf Wiedersehen. Arreviderci. Etc.

Thumbnail of user stope
1 review
0 helpful votes
February 4th, 2017
Verified purchase

Stop with the email. Stop with the email. Stop with the email. Stop with the email. Stop with the email. Stop with the email.

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback. I am so sorry that we have been sending you so many emails! I have added your name to our unsubscribe list.

Thumbnail of user beckyl49
1 review
1 helpful vote
May 23rd, 2018

We bought my son a refurbished iPad for Christmas. About a month or so after Christmas, he started complaining that it wasn't charging right (taking too long, not holding a charge, etc). We kind of ignored him because it was still working and figured he was just being impatient or not plugging it in all the way. In March, we got tired of hearing him complain about it and checked it ourselves - turns out, he was right. It's not charging correctly at all. We took it to Apple who said the battery was bad - we bought a new battery, but it's still not working correctly so not sure what the next step will be. Very disappointed that his main Christmas gift is pretty much worthless at this point. I know that it would have been out of the 30 day warranty even if we had listened to our son right away, but it's pretty clear that the extensive tests they supposedly do on the refurbished items is actually not that extensive or helpful. We have also ordered a computer and I hope we don't have the same issue with that. I will most likely not order from Blinq again and will caution anyone else who is considering ordering.

Thumbnail of user abhishekn4
1 review
0 helpful votes
December 22nd, 2016
Verified purchase

The product I recieved does not have good sound system. I sense like it is an okd laptop. I bought it to give as a gift to my brother but I felt shame as it looked like an old laptop

Thumbnail of user karenh285
2 reviews
0 helpful votes
December 17th, 2017

I ordered my husband a pair of shoes that were advertised as new. Instead, they had been worn and were full of hair from the previous owner. Husband and I were grossed out. Planning to return them.

Thumbnail of user gregp78
2 reviews
0 helpful votes
April 29th, 2018

Good Deals on products, didn't not order because they didn't have the size I need, but the reason why the poor review, I keep receiving emails (particularly surveys) without an option to unsubscribe from emails. I tried to get on my account, but can't. Guess I'll just mark it as junk.

Thumbnail of user nickj185
1 review
0 helpful votes
June 12th, 2020

Laptop that I purchased was shipped in poor condition with the wrong charger. I contacted customer support and they won't even send me the correct one.

Thumbnail of user kylew93
1 review
2 helpful votes
July 18th, 2018
• Updated review

After arranging o return my iPad Air due to the fact that it was permanently locked and unusablesomething which is not a part of the inspection processthe Blinq customer service representative, Charlotte, offered me a comparable item for just an additional $50, which I would have accepted except company policy would not allow me to pay the additional at that time to finalize the deal and have my new device on its way. Instead, they had o refund the price of the defective one after it was received, leaving me the option to buy it then (giving me two charges) or waiting until the credit was made. I waited for the credit, which was only three days, but by that time the device had been sold.
For a company trying to establish a reputation for itself, I will say that a reputation is being established, but judging by my own comments and those of others, it may not be what was anticipated.

Great price... just wish I could use it!
July 1st, 2018
• Previous review

I purchased my an iPad Air at an incredible price. It arrived looking like new and I was excited to get it up and running so my husband and I could each have our own without taking each others connected time. But I havent been able to make it through the basic set up. It is frozen on a screen instructing me to Connect to iTunes Store, but I cant get past that screen to do so. Apple support has been surprisingly useless after providing quality service to me for many years.
I dont know what else to do. We live ina rural area with the nearest Apple store 100 miles distant. I suppose the I pad could make a nice piece as a protector to set hot dishes on.
Wish I could be more upbeat. I will say the price, quality, and shipping were all outstanding and possibly unbeatable, so at least Im ending on a positive note.

Thumbnail of user ignacioo5
1 review
0 helpful votes
January 2nd, 2018

You have to improve uour QC before shipping in order to success
You cannot keep selling units missing parts or not tested even with a great customer service.

Thumbnail of user danielb212
1 review
0 helpful votes
January 17th, 2017
Verified purchase

I paid extra to get my item delivered on time and I received it late. The product and price was fine, but they promised to deliver my item Jan 2nd and I got one day after creating a lot issues

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback. I am so sorry that your order was delayed! We would be happy to look into a resolution for you.We want you to have a great BLINQ experience from purchase to delivery. If you have not reached out to us yet, a Customer Care agent will be following up shortly.

Thumbnail of user teresap61
1 review
0 helpful votes
December 15th, 2017

We're hoping the chair is in good shape. Why do I have to leave a 100 character comment? Your programmers need to fix their code!.

Thumbnail of user thomasj64
1 review
0 helpful votes
July 21st, 2016
Verified purchase

The laptop showed up and it would not start up, there was a problem with the windows 10 program. I lost two days having to reload the program and reset the features. This should have been checked and corrected before it was sent out, I purchased a working laptop not a used one I had to fix myself.

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback! I am so sorry to hear that there was an issue with your order. Although I can see that we have reached out to you to resolve the issue, feel free to follow up with us at care@BLINQ.com or at 1-888-803-7768 if we are able to do anything else to make this right for you!

Thumbnail of user edx1
1 review
0 helpful votes
February 12th, 2017
Verified purchase

Good price on open box electronics, shipped quickly. Exactly as described.

But then the emails start and never stop. Nearly daily spam. Make it stop! Never would have bought if I knew I would be subjected to this spamming.

Thumbnail of user marennam
Karen M. – BLINQ Rep

Thank you for your feedback. I am sorry that we are bombarding your email inbox with so much BLINQ love! I have added your email to our unsubscribe list.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Take off up to 70% on top brands! Free Shipping, Super Easy Returns... but the deals go quick!

Company Representative

Thumbnail of user adamv9
Betty V.

How do I know I can trust these reviews about BLINQ?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BLINQ?