Blindsgalore Reviews Summary
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
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The ordering process was very easy and I loved the selection of products. I was able to find exactly what I needed. The order arrived quickly and they were very responsive to my questions.
Process was easy. Many choices available to choose from. Blinds were packaged well and correct sizes.
It would be nice if there was a video showing how to pair the remote with the blind motor. The instruction guide isn't very clear as the pairing button was hidden
It was a little disconcerting to have the ship date continually change, and that the customer service rep could not tell us anything. I understand that your company and reps are not connected with the factory that actually makes the blinds, so there is a disconnect. Other than that, the blinds are perfect and we are very satisfied
We understand the frustration of having to wait! We do our best to avoid production delays and are always looking for ways to improve. Thank you for your feedback.
This was a remake. The Levelor vertical veins started to twist and they weren't even 1 year old. I had to send in pictures and they were remade and sent back to me in about a month.
Have ordered from you before. Product was wonderful so here I am again.
The blinds cut off all the light so my guest have no problem sleeping
My honeycomb blinds and my shutters are of the upmost quality. No need to spend extra for Levalor or Bali.
Install instructions were very unclear and confusing. It took forever to put together because we were trying to understand the directions.
We are sorry to hear that you had difficulty with your installation! Our live reps are here seven days a week to answer any questions that arise!
Custom blinds are so easy to order at Blinds Galore. I have used them for years and won't use anyone else.
Very user friendly website and easy to order.
I waited too long… one blind already has one side plastic at top out of place
While rare, we do occasionally see a material be on backorder, which was the reason for the delay on your order. Our service team is here to help if any shade is less than perfect!
Ordering was simple, installing was easy, blinds look lovely!
Blinds are exactly as described. Color matches with room and installation is easy. Customer service was very helpful as well. Will definitely order more from here.
Perfect size and color! An excellent value for the money. They were on back order and took about 6 weeks to arrive, but other than that, everything was perfect.
Everything fit and most were easy to install. Roller shades were a bit more difficult, never had installed those before. However, they worked out perfectly in the end.
All but two windows in my house are the same size. Blindsgalore makes it easy to reorder.
We received our order but the first blind we went to install was missing all of the mounting hardware and the pieces that hold the valance in place. We are both very experienced with creating working drawings and construction and the instructions were absolutely horrible. It made a very easy task so convoluted and difficult to figure out what needed to be done. Having a different mounting bracket shown then what we had added to the confusion. We got them hung. Ended up having to purchase hardware. Still waiting on clips to attach the valance. Ultimately once I get that I might re evaluate stars. I like tge ease of the remote but the directions for programming that were not any better.
We regret that you have had any issues with your order! We appreciate your understanding! New hardware is on the way!
Blinds were as expected - great quality, but I had tried to change color once I saw the sample but was not allowed to as production had started. The person on the phone said I could exchange them when they arrived, but there did not seem to be a way to do that. The tracks didn't quite fit one of my skylight windows and I had to get an handyman who charged over 240$ to install bc he had to saw the metal. That was a bummer.
Our Blindsgalore guarantee exists to solve these issues and we will be reaching out privately!
It was easy to order blinds that are wider than available elsewhere. They arrived quickly. Our only problem was with the directions that didn't match the motorized lift system. Support people didn't help much, but eventually we did what made sense and it worked.
We apologize for any confusion and appreciate your feedback!
One of the blinds arrived damage and they sent a new one right out
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are working on that... lots of video content to come in the next few months. In the meantime, our live service agents are available by phone or chat to help guide you through it.