The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
It's a very nice design with excellent heat blocking and blackout ability. The blinds hang down away from the window about 0.5-1 inch, which helps prevent moisture build-up but lets in some light through the gap if you don't order the over-the-window-mounted ones to be wide enough, as I did. I will definitely order again!
Thank you very much! Everything is perfect; delivery and quality!
My blinds were awesome and perfect, exactly what I wanted, I had a little issue with my order in the beginning, but customer service was great!
Sent extra handles for my shades and replaced a shade with a different color at no charge!
The blinds fit and look fantastic! I did get one that is motorized, but it did not come with a remote.
Everything came out great and installation was easy. Very happy with purchase
Nothing to say, I just want to respond enough for the emails to stop
Easy to work with, looking forward to completion with the same 5 stars
So easy and helpful that previous order from 2 years ago available to review
This time, order was delivered in a timely fashion. Received item I ordered the first time it was delivered.
Wonderful to work with. Definitely worth getting samples ahead of time because even the cellular shades with color will look much lighter when actually placed on window.
You are correct that computer screens can differ in color, which is why we encourage all of our clients to take advantage of our free sample swatch program. Seeing and touching the material is the best way to ensure a perfect choice for your unique needs!
Delivery, installation and overall experience was good.
Blinds do seem different than previous blinds ordered within the last year, not sure if manufacturing was changed...
While the products are similar, we do see that the two orders are for different type of shade... we apologize for any confusion and will be reaching out privately!
Easy to use website, quick turnaround, prompt shipping, arrived in good condition, easy to install, works well, nice look, blocks light.
Seemed take forever and didn't seem to fit in the brackets, had to purchase new ones. These are the first blinds I have ever ordered that arrived absolutely filthy, very disappointed! Don't think I'll order from you ever again!
The blinds are very easy to install. They look modern and sleek.
Always great quality! Quick delivery. My go to blind company.
Needed a very specific style of cellular shade for a very large window. The had all the options — even color choices - for less than half the price of other online and big box retailers. It was perfectly sized, easy to install, and has been looking great and doing the job daily for over a month now. I will be ordering again for my other rooms!
I was able to review products, learn how to measure, order 5 sets of blinds and check out in under 15 minutes:)
We apologize for any confusion! Your motorized shade was ordered as a wand lift, which has the motor lift controls on the wand... and does not come with a separate remote!