The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
I measured as per instructions for an inside installation. I chose an insulated and light blocking shade. It fits perfectly, looks amazing. I am beyond pleased with the quality of the shade and the company. I will order from them again as the other rooms of our home need updating.
Good products and deliver just on time. Would order again in the future.
All the blinds fit perfectly…. I did have an issue in that one of the blinds did not have the hardware included to mount it. I plan to contact your service department and I'm confident that I will be able to get the mounting brackets I need. Great work!
Easy to order online. Came in exactly as ordered! Will be purchasing more.
The samples came quickly and were very helpful. I was looking for a more natural fiber blind and was having trouble finding the right thing. Also, I didn't want roman shades because they cover up too much of the window even when all the way up. The shades we got are almost in between a roll-up shade and a roman shade, which is great. I love that there is no cord or wand. It's a very clean look. I am happy that we got them lined. It adds a nice touch and provides more privacy without being blackout.
SeemsI love the way it looks. Simple! I liked my choices! Only issue was the blind was not lined for privacy. I checked the liner option, but it came unlined. This is a bathroom blind and I need it for privacy. When I contacted customer service, they explained that particular blind isn't available in lined. I wish it had been clear when I ordered it. We fixed the problem ourselves.
The order process is so easy and the products look great! I received the order pretty quickly and everything was packaged well. I'm a repeat customer with no complaints!
We appreciate your kind words! Thank you!
It was easy to select blinds at their website. Lots of choices. They have guides to help with sizing and also reach out to representative.
Manufacturer made the shades wrong. The shades should have fallen from the back of the roller not the front.
We see that the mistake has been fixed and we appreciate your understanding! And... we think Letty is pretty amazing too!
Blinds processed to exact specifications. Easy installation with great instructions.
Easy ordering fast delivery quality blinds easy installation
Was nice to get a perfect fitting blind so fast. The colour is close to our other blinds
My blinds look just like the sample that was sent to me. They really are nice.
Thank you
I was able to purchase blackout cellular blinds with the top-down, bottom-up functionality. I bought during an MLK day sale at a great price. Installation was relatively easy.
Very quick and easy no problem at all shipping was fast,no problem with anything
The blinds I ordered arrived early and were packaged so nicely! They were very east to install. Love the product.
Have purchased several times from this company both for my home and for rental properties. Have no qualms about recommending.
The wood cornice I ordered was exactly what I needed to complete a window in my home. It came packaged nicely and was made to the exact measurements I ordered. The item was a bit pricey and shipping was longer than desired but the item is as described.
Love that the blinds come in so many sizes and so easy to measure when ordering. Fit perfectly.
Love these blinds. Ordering was easy. I could not believe how quickly the blinds were made and shipped.
We will be reaching out privately to address your concerns. Thank you.