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The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
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The blinds came in good time and just as we ordered. They installed easily. No problems.
I have had multiple great experiences with Blindsgalore and their products. Latest order had a backorder on fabric, but they kept me up to date. Previous order was made wrong once I received it and looked it over, but they responded and quickly got me a replacement. Products are of high quality and workmanship. I would order again!
I've recommended Blinds Galore to several friends over the years and at least one of them did follow through with a purchase. I have received and am satisfied with the two blinds that I recently ordered, now installed. Having made two prior purchases a few years ago, I made this last purchase with intent to match those ordered previously. The website seems to have changed or there are currently fewer products and options offered than what I remembered previously in the roll up blinds category. Those I'd ordered before were the same color on both sides, made of what was claimed to be tent canvas and were operated using stainless steel ball chain hanging on one side. I wasn't able to determine on this last order if the steel ball chain was included or available so I called soon after placing the order to speak to a rep and find out if I could have the steel ball chain instead of the clear plastic variety that she informed me was currently included. I'd reconciled to the fact that the product wasn't double-sided with same color but hoping to match the rest of the house with same color fabric on one side at least and same steel ball chain. I was able to match the color, fortunately. The rep told me that she'd call the factory in Mexico and ask if steel ball chain was available. I never heard back from the rep. At BlindsGalore, and I called back a couple of times and wasn't connected with a rep. For some reason. Overall I'm pleased enough to at least match the other house blinds in color and basic tent canvas fabric type but was disappointed with the lack of selection options and the now missing options for both sided same color and for stainless ball chain and for the poor customer service follow through. Therefore - 4 stars.
The only challenge we faced was that there are so many options to pick from. So it's a little overwhelming. So without someone there to talk to its a lot of key clicks to wade thru to find everything. Having said that everything fit perfect and went smoothly.
Our sales agents are available seven days a week to help sort thru options and ensure a perfect order!
Good selection and fast delivery. I am their customer for a few years now. I am happy with this Company.
Ordering was easy blind is perfect fits perfect looks perfect. We are very happy with our purchase.
I was concerned with ordering blinds online.
I am so pleasantly surprised and pleased with the customer service and quality of the aluminum blinds I received. They are a better quality than the ones I replaced. I highly recommend.
I bought the top down, bottom up cellular blinds with room darkening. Wonderful choice as that room does get a lot of sun. They are just perfect. Very happy with my purchase. 👍🏼
A bit confusing for me, but there are many options. And i had difficulty finding everything I wanted.
Website was easy to use and delivery was swift and in good shape.
I needed to chat and the person who responded was very helpful.
Courteous, prompt, professional and quick delivery. Thank you.
We ordered for multiple sized widows and measured them all the same. Some of the windows the blinds are too long for, so they lay funny. And the others barely cover the entire window, another 1/4 of an inch and they'd be too short. A great quality product in regards to workability and quality of products, just be aware that some might be too long and others might be stretched to the max to cover the window.
Everything as promise — fit perfectly and the quality was exactly as described. Could not ask for more
We received our order for blinds within a reasonable timeframe. We had measured wrong. I called expecting to have to pay to reorder. However, they sent us 3 replacement blinds with instructions to donate the others. We were to provide a donation receipt. I have no problem with that. I highly recommend Blinds galore if you are in need of any window coverings,
Ordering my blind was east and it was delivered fairly quickly. Fit was exactly as I ordered. The blind did seem a little light, and I had ordered the heavier guage (thickness). Also, I was a little surprised that it did not include a trim piece to cover the top rail. All blinds that I have ordered in the past, from different suppliers, included the trim. Blindsgalore price was the lowest I found on the internet. I thought it was still a bit high, but they beat the competition. Overall, a good experience. I will order more.
I was nervous about measuring and ordering the right size but the woven shade fits and looks perfect! We now have privacy on the back door.
Made everything easy to understand and work with I would highly recommend this company to others. Thank you for all of your help!
Took longer to get here than expected, delivery had some problems. Sent to 138 instead of 13 miller
We rely on our transit partners to get it right... Our apologies for the shipping issue!
We will be reaching out privately to address your concerns! Thank you!