Burger King has a rating of 1.9 stars from 321 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Burger King most frequently mention burger king, customer service, and fast food problems. Burger King ranks 294th among Restaurants sites.
The attention and quality that I was attended by the manager at this time makes me want to return 🤗 Thanks
I am very much disappointed with the store in west lebanon nh. We waited 25 minutes for our order and it's cold. Very upset
I am very much disappointed with the store in west lebanon nh. We waited 25 minutes for our order and it's cold. Very upset
Ordered delivery and they never put the sandwiches in my order. Was told by BK that I myself, had to track down the delivery person and have them pick it up and bring it back and then cancel a already delivered order and place a new order, corporate told me they don't do refunds and would just give me a measly $15 coupon on a $ 45 order. Needless to say none of that happened, they lied and stole $45 from me and my kids. We ended up eating Mac and cheese that night. THANK YOU BURGER KING! WILL NEVER ORDER AGAIN FROM THEM!
Me and my wife stopped through the druve through to grab lunch. We order a whopper, double whopper, medium onion ring and medium chocolate shake. Not only was the food cold and disgusting, but it cost $22.00 dollars. This is the last time that will every take my business here. Totally disgusting!
Products used:
Food
I had my original chicken sandwich today at the BK in eastlake ohio, has been my favorite for years. Not any more. It was dry, no Mayo, and not a sesame sead bun. Micky D'Souza makes me sick so I guess I'll try Wendy's.
Products used:
A burger
The attention and quality that I was attended by the manager at this time makes me want to return 🤗 Thanks
So I went to Burger King and I asked for a door dash bag because I have more food with me and when I asked I said can I have one of those bigger bags and they gave me the smallest they had.
Tip for consumers:
Your workers were giving me dirty looks
Products used:
N/A
Went to local bk this morning in response to free food week Was told they no nothing about it Was charged full price for. Both croissant Gulfport Ms hwy 49 location
Manager did I get the job Yes or no please let me know when you get a chance manager I just want to know did job Yes or no
Again BK blows big opportunity. 1 cent sandwich with $1.00 purchase? You don't sell anythng for $1.00.
Then ask for a Paypal payment for $3.98? Where did your mkt'g people come from...Bud Light?
Don't bother...
Just spent one hour in highland illinois burger King ordering waiting waiting waiting getting order leaving one hour after starting order. Meal was Luke warm no salt on fries onion rings overcooked burgers tasted old. They tried to give me a juice box with no straw. I wanted to ask them if they ever considered serving fast food and maybe serving it above 140 degrees
Tip for consumers:
No
Products used:
Two burgers fries chicken fries juice onin rings
I like your chain of fast food stores. But the burgers sometimes don't taste very good. I'll give it a 3 to give you room to grow.
One was not allowed to get my full order in. So instead I got crappy customer service. Yelled by staff.
They got my order wrong not once but twice just I wold not go back they are mean so mean tok 7 minis
After going to Burger king for 50 years or more we can no longer afford them. A breakfast that we use to get for $7.00 or $8.00 2 or three times a week is now $12.00 or $14.00. For folks on a fixed income that is out of our budget.
What is hard to read about NO KETCHUP? It's on the receipt. It's on the wrapper of the burger. My daughter gets home, guess what, ketchup all over it. This generation of kids, I feel sorry for. They just don't give a darn.
The belton store, has exceptional service quickness! I didn't have to wait for my food and it was not overly expensive.
Products used:
I purchased two chicken wraps, one spicy and one classic. They were simple and good to eat! Plus it was cheap!
My husband placed an order at Burger King that is less than 1 mile from our home, the bun on his burger was rock hard, he asked for extra everything and none of the toppings were remotely close to having extra, and it was all cold by the time he got home (not even warm)
She was mean and she was cussing at a 35 year old and she was being rude and she was trying to make fun of her for being a bully
Took 20-25 minutes for two oreo shakes should not be that long of a wait at the speaker...
Burgerking Kimberley was so dissapointing on our journey home from Cape Town...old cold food, stale chips, dirty bathrooms and drink station...not having everything on menu and food didn't taste like Burger King's origanal taste...as a huge Burger King Fan I was dissapointed...bad service as well...you can see the francise owner doesn't have a hand on his restaurant...
If a person is already paying for an order telling them its $2.00 for a cup alone but.35 cents for a glass of water seems quite a bit in price jump?! I believe that's bull$#*! and they must have needed it for their fly problem that they seen to have here.
Tip for consumers:
Fix fly issue
I entered the 36th and Broadway Berger King ant 7:30 on a Tuesday evening. A table of customers setting with their food eating. I walked to the counter with on one there to help. After a few minutes the person bagging the food for the drive through started to acknowledge us when a voice from the back yelled out the light is still on make them wait. They must be being timed on how long a customer has to wait after they order their food. We waited almost 10 minutes at the counter before leaving without even a word from an employee. You can't call this fast food or service. Acknowledge the customer and telling them there is a wait is a better way to handle this situation. Not sure what else to even say about this situation.
Never get a warm burger anymore, ever, no matter what store. Drive Thru wait times are absolutley horrible and unacceptable. Expect no level of accuracy in getting what you order. Don't bother wasting your time trying to call or issue a complaint with their online customer service because they don't even read your complaint, they write back asking the same questions you already offered in your complaint and they make no effort to rectify the issue, they only make you more upset... Don't waste you time or money at BK. They are in the gutter these days...
I've been to three different burger kings for this two regular whoopers or chicken sandwich or the chicken fries for $5. And none have it they are all $7.00 now that two whopper meal deal that's advertised as $10. Is $14. They posted this deal in PA and New York western side and it's a lie. It said that all the locations we have within 40 miles have it for the cheaper price but when you get there no it's more money. Don't advertise something and even post these locations on your site as available for the cheaper price if it isn't true. It's false advertising and wrong. Some of us have to drive 30 or 40 miles to get to one because we live so far in the country. Makes you feel like a scam. No it's not going to break the bank but when you only pull enough money out to just go there and can't everything without driving that far again it can real mess up your day.
If I could leave a review of less than a star I would. A few years ago I had a very bad and traumatizing experience with Burger King. I didn't realize back then that I should have taken the matter to corporate. I wish I would have known that or would have been advised too. I ordered a Big King Burger, the one with a secrete sauce like a big mac, and when I was eating my burger i found several small pieces of glass. I don't know if it had gotten in the sauce or something else. But after that even the thought of eating anything from there makes my stomach tighten and I get sweaty. Worst restaurant experience ever.
The official Facebook Page of Burger King USA.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.