website thubmnail of BitForex
How would you rate BitForex?
grey star
grey star
grey star
grey star
grey star
Austria
1 review
0 helpful votes
Follow Dylan S.
Unfollow Dylan S.
Send Message
Share Review
Report Review

My experience with this company was nothing to write home about. I went through a lot of difficulties to get an expected ROI on my investments but all efforts proved futile. I almost lost hope and gave up on trying to recover my lost investments but i am glad i did not as i was introduced to phil ip sank ey 1961 at tutanota dot com feel free to reach out. Cheers

Date of experience: September 19, 2022
New York
1 review
1 helpful vote
Follow C M.
Unfollow C M.
Send Message
Share Review
Report Review

Having a small trading position, I have them a try. They listed a token I used in the past and posted the token as valid, receiving address etc. I sent a small amount over to trade. The funds never hit after 1 week. A dozen emails later, their "support team" emailed me back. They instructed me to send 2 separate small ETH deposits to pay for gas fees to send my refund back in ETH to my wallet. It's now over 2 months since then. Literally 25 emails I sent back because I have yet to receive my refund. Then yesterday, they sent the same email forwarded from July with the same instructions. I am livid, I sent multiple emails yesterday and today again with no response. Meanwhile, the token I originally sent gained over 50% since and I could not realize the gain because it's stuck in limbo, I'm going to work hard in the public space to have the piece of $#*! exchange shut down. Please pass this along for everyone's safety!

Date of experience: September 6, 2021
Georgia
1 review
0 helpful votes
Follow Salley C.
Unfollow Salley C.
Send Message
Share Review
Report Review

Why is Bitforex doing this to us? I thought the issue would have been resolved by now, and I have a lot of money there. Can someone please help me?

Date of experience: June 7, 2024
Cambodia
1 review
0 helpful votes
Follow Kumar P.
Unfollow Kumar P.
Send Message
Share Review
Report Review

Fraudulent activity
March 8, 2022

I guess you've been scammed from a bitcoin investment platform, they make you deposit money into a virtual wallet and you won't be able to pull it out, I've been through the road before, i was lucky enough to recover my money with the help of Reclaim. Tech, visit their website and lodge a complaint. They will help you out.

Date of experience: March 8, 2022
Denmark
1 review
3 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Send Message
Share Review
Report Review

BitForex is a fraud
April 22, 2022

BitForex is a fraud, and cannot be trusted. After depositing money on thier platform, I was never able to move money, transfer money or get my money out, this has be going on for months. Their customer care is also not helpful at all, after several complaint, this issues remained unsolved. They kept giving me excuses. Luckily, a friend introduced me to gavibrenaid.com, with their help, I was able to get my money back. If you're thinking of depositing money on BitForex, please perish that thought. Stay far away from this company.

Date of experience: April 22, 2022
Georgia
1 review
26 helpful votes
Follow Sai N.
Unfollow Sai N.
Send Message
Share Review
Report Review

Bitforex demonstrates accountability by initiating reimbursements for its investors. Account holders are encouraged to securely access their accounts and proceed with fund withdrawals via bitforex.us.com/merge/.

Date of experience: April 5, 2024

With assistance from Bitforex.us.com
March 25, 2024
Previous review

bitforex.us.com makes it hard for old investors to really use their platform,having for the fact that we all have to reactivate our account to be able to withdraw our assets, that's not professional practice,but I giving them 5 star because it was worth the hassle,got my money straight to my wallet today

Date of experience: March 25, 2024
Ukraine
1 review
0 helpful votes
Follow Evgen S.
Unfollow Evgen S.
Send Message
Share Review
Report Review

Trade altcoins there
January 20, 2021

I have never gambled on this type of site and I don't have any problem with it. It has many trading pairs, low trading fees. This exchange is completely legal, founders - public figures, which adds confidence in working with the exchange. Many different contests and events are held regularly, community is active and adequate.

Date of experience: January 18, 2021
Ukraine
7 reviews
59 helpful votes
Follow Paul K.
Unfollow Paul K.
Send Message
Share Review
Report Review

Good platform with strong reputation. There is a mobile application for iPhone that allows you to be online 24/7 and not to miss a moment. Good tech support, staff guys answer quickly and help. There is an affiliate program with payouts of up to 30% of trader's commission. I recommend BitForex for use.

Date of experience: January 15, 2021
Ukraine
2 reviews
1 helpful vote
Follow Kirill E.
Unfollow Kirill E.
Send Message
Share Review
Report Review

Through the BitForex pool, you can participate in Ethereum 2.0 staking-simply and safely. This is a very big advantage for me, because you can earn money without having a lot of experience and specialized knowledge. I think many beginners will like this opportunity.

Date of experience: January 14, 2021
RU
1 review
1 helpful vote
Follow Polyna B.
Unfollow Polyna B.
Send Message
Share Review
Report Review

Service at a good level.
January 17, 2021

Hello. I have a very positive feedback about bitforex. I would say that they are very satisfied with their trading robots and that they do not have any problems with trading. They can trade spot trades and futures with up to x100 leverage. There is a certain risk, but with time you get experience and you can make good money on it. I advise to use this platform!

Date of experience: January 16, 2021
RU
2 reviews
2 helpful votes
Follow Roman K.
Unfollow Roman K.
Send Message
Share Review
Report Review

The exchange has a good quality interface and it is really convenient, special thanks to the platform for the mobile application - it is much more convenient to work with than the application of binance and other exchanges.

I started working with this platform because of indefinite contracts, when they first appeared and I managed to earn a very good amount. Now I also trade on this exchange. Also, a separate plus will be the ability to withdraw your money in dollars.

Date of experience: January 4, 2021
RU
1 review
1 helpful vote
Follow Serg S.
Unfollow Serg S.
Send Message
Share Review
Report Review

Best service.
January 15, 2021

This is a very good exchange, I use it more than half a year. It is very good for beginners and experienced traders alike. I would especially like to highlight the copy trading function where you can use strategies of the most successful exchange traders. It is especially good for beginners to understand how to act.

Date of experience: January 15, 2021
GB
2 reviews
2 helpful votes
Follow Marat P.
Unfollow Marat P.
Send Message
Share Review
Report Review

Good service.
February 3, 2021

I am sure that on this platform you will be able to work with minimal risk of investing in failed defi projects. There is a very strict selection of all coins that fall on the exchange and this is noticeable on the example of defi projects. There are only proven and large defi coins on the exchange, so beginners risk much less than with independent analysis!

Date of experience: February 2, 2021
Nigeria
1 review
1 helpful vote
Follow Obiora C.
Unfollow Obiora C.
Send Message
Share Review
Report Review

Bitforex is a fraudulent company. I was scammed by bitforex. I sent some solo coin to my bitforex account and till today, it has not been deposited to my account.
I contacted them and they said the amount I deposited can not be giving to me because it is small so it won't be deposited to my account.
Like seriously? My money is small and you are keeping it to yourself. So I'm going to lose my hard earned money because it is small? How else do you define scam guys?
If you don't want stories that touch, run far away from bitforex. I have never experienced this with other exchanges in my entire life. That same coin they stole was sent from another exchange to bitforex. The other exchange didn't steal it but bitforex decided to steal because they are thieves.
Don't send token to bitforex for your own good. Better look for another exchange to work it.

Date of experience: October 11, 2021
GB
1 review
2 helpful votes
Follow John S.
Unfollow John S.
Send Message
Share Review
Report Review

Bitforex communicated a ADA Hard Fork by social media but not by email - transferred ADA during this period but after a week still not delivered to my account. Coinbase sent on time, Bitforex don't seem to want to bother with putting it on my account. Should arrive in 5 minutes but yet one week later still not arrived!

Date of experience: September 21, 2021
Nigeria
1 review
16 helpful votes
Follow Elijah T.
Unfollow Elijah T.
Send Message
Share Review
Report Review

Discovering bitforex.us.com posed a significant challenge, compounded by the equally arduous task of reclaiming my funds from the platform.

Date of experience: April 3, 2024
AE
1 review
3 helpful votes
Follow martin l.
Unfollow martin l.
Send Message
Share Review
Report Review

I presume all the other reviewers are associated with this company. I opened up an account today and was scammed straight away after depositing my account. Money was taken from my bank account but has not been credited to the account due to a technical problem. I was then asked for further money to sort the problem. DO NOT USE THIS COMPANY - THERE ARE PLENTY OF REPUTABLE EXCHANGES

Date of experience: February 19, 2021
California
1 review
0 helpful votes
Follow C B.
Unfollow C B.
Send Message
Share Review
Report Review

I've made not many, but a few transactions on bitforex. At first everything seemed fine. Then I wanted to make a substantial transaction of about $10,600. I thought "I'll do a small transaction first to make sure it works and then I'll send the full sum through". I did my test run with some crypto equalling about a dollar or so and it looked like the transaction worked... so then I messed up... I sent the whole 10k+. Apparently, it went to some blockchain they don't support. After literal months of trying to figure out this situation they concluded that the only thing to be done was to retrieve my money through a crosschain transaction... for a fee of course... They wanted 10% of my original $10,600. I reluctantly agreed. After another MONTH (or more) of trying to get ahold of them, sending multiple emails, they basically said "sorry but it can't be done, your $10,600 is lost forever. Thanks for understanding.". Currently, I'm trying to figure out if I should try taking this to court. I'm a 24 yr old, manual laborer and can't afford to lose that kind of money. DO NOT USE bitforex if you expect timely replies, empathy, or basic understanding and help. Bitforex does not pass go... they do not collect $200...

Date of experience: July 22, 2022

Overview

BitForex has a rating of 1.9 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. BitForex ranks 175th among Currency Trading sites.

service
18
value
16
shipping
12
returns
14
quality
17