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Claim Your BusinessBiteSquad has a rating of 2.86 stars from 600 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BiteSquad most frequently mention customer service, live chat, and credit card problems. BiteSquad ranks 5th among Food Delivery sites.
I am just AMAZED by the customer service of this company. The delivery was ok but I was not happy with the food from the restaurant and they refunded my money! No questions asked! I have ordered through all the delivery services. Door Dash was 2 hours late on an order and gave me a $5 credit. They were total jerks! I will never order from another delivery service again! I am sticking with BITE SQUAD! They are Awesome!
I will never use the service again after being tricked into a monthly subscription when purchasing my first order. Due to this being a credit card through work, it took me months to realize this. Of course they refunded the last month "as a courtesy". What would have been more courteous is not scamming customers in the first place. I deleted my account and will never recommend their services.
We have some very specific dietary restrictions and the app made it easy to make sure our needs were met. They also have a tracking system including a gps map! I love this app! Will be using again!
We are always so pleased with Bite Squad. Great selection of restaurants, snd their site is easy to order on. Love that you can track what's happening each step of ypur order right up to the driversion text that they are in your neighborhood. Tonight, we did Spacco Italian (again). So delicious. Only negative was food was not hot as it was first time. Still yummy though. Thanks for a night off Bite Squad!
Brianna was awesome. She was fast, and very friendly. I got my food on time. Good service. Thank you so much.
I am just AMAZED by the customer service of this company. The delivery was ok but I was not happy with the food from the restaurant and they refunded my money! No questions asked! I have ordered through all the delivery services. Door Dash was 2 hours late on an order and gave me a $5 credit. They were total jerks! I will never order from another delivery service again! I am sticking with BITE SQUAD! They are Awesome!
This was our first time using Bite Squad. We received our pizza on time, hot and ready to enjoy. Driver was very pleasant. I will use this service again in the future.
Had a great first experience using BiteSquad. They arent ridiculously priced for a delivery company and allow to get food from so many great restaurants when you arent able to go pick it up yourself. Our driver Wendy was quick and polite. She represents the company well!
The delivery driver Arturo was very friendly and fast! I got the food way faster than any other delivery service I've used and I've tried a lot. Will definitely use bitesquad again!
Food was warm and perfect. Bite squad kept me up to date so I could plan an evening with guest. I highly recommend The Cajun House, my guest were very impressed!
Enjoyed our first experience with BiteSquad. The pizza arrived piping hot and it was great to be able to track the order online. The delivery woman was friendly and kind. Will use BiteSquad again.
Timothy was awesome! He made sure I got my food after giving him the wrong address. Would order again! Very easy.
The Bite Squad delivery for our party made all the difference in the world for our function. The food was great and plentiful and all my guests had a wonderful time. I would highly recommend Bite Squad to all my clients, in fact some of my guests complimented that they use Bite Squad several times a month for their luncheons and parties.
My food arrived at the exact expected time. Not one minute late. My order was correct and still hot. I didnt have to warm a thing.
Great food. Really fast driver. Food came right on time. I'm so happy we have this service. I am an instant fan.
Food was delivered hot. My driver was pleasant. I live in a not so good area and not many places will deliver to my address so Im thankful for this delivery service and dont mind the extra cost. I am overall happy, and will recommend this service.
It's the little things. Having a uniform and a branded vehicle makes a big difference to me. Great selection of restaurants. Good ordering system that allows for variations and options in menus. Food arrived faster than estimated from a very friendly delivery person.
I prefer BiteSquad to UberEats and GrubHub.
Love that we can see the status of our order and where the driver is located! You guys are awesome!
Our delivery driver was so sweet and I even accidentally gave her the wrong contact phone number)! Great service!
Finally a delivery service with a good selection of restaurants! We placed a large office order with Thai Star and our driver arrived on time and was friendly and courteous. The order was correct and the food was hot. Thanks guys.
This is, by far, the best food delivery service in Jacksonville. Friendly drivers, awesome customer service, and a great selection of restaurants.
Bedbound and needed food! First time user and very pleasantly surprised! Driver was Great! Will definitely use this service again!
Our meeting size increased by 25% at the last minute and I was able to get the order increased through online chat with a new invoice within 5 minutes. The food was still delivered perfect and on time. That was amazing. You made me look good, but I know who the real hero is. Thank you so much!
It was my very first time using BiteSquad. I have never used an app like this before besides pizza delivery. It was really great, the app was pretty easy to use, everything was straight forward. Lots of choices to choose from in the area I was in. The food was quite fast and the app was great at showing the location of the driver and the estimated delivery times.
I just experienced a wonderful service. Thank you for an amazing experience, easy to order, very fast and friendly. About the food, I just have to say it was better than expected. Five stars for Blu Restaurant and Fresh Fish Market, amazing Seabass!
Came home nothing I wanted to eat in the refrigerator always know I can call the bite Squad. Consistently good service, driver was nice. Food was on point.
Tonight has been cold and rainy. I had a craving for Mexican food. I was told that my food could be delivered through the Bite Squad website.
The account set up was very simple. And I enjoyed watching each step of the process to complete my order! That screen was neat.
The estimated time of arrival was met and the member of Bite Squad who delivered was VERY KIND! I will use word of mouth to promote your business. And of course I will be back!
Thanks for my nice dinner.
Thanks for all you do!
~Very Satisfied Customer in South Carolina
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