• Bitly

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Bitly

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Overview

Bitly has a rating of 4.49 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bitly most frequently mention customer service. Bitly ranks 1st among Url Shortener sites.

  • Service
    19
  • Value
    16
  • Shipping
    16
  • Returns
    17
  • Quality
    17
Positive reviews (last 12 months): 71.4%
Positive
5
Neutral
0
Negative
2
29
See all photos

What reviewers want you to know

Positive highlights

  • Emily at nick scali midland, very knowledgeable and polite, a keen staff member, a pleasure to do business with..
  • 2022 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate Bitly?
Top Positive Review

“Achieve Your Dream Body with Lean Bliss: The Ultimate Weight Loss Secret!”

Aniket M.
1/30/24

Lean Bliss has unlocked the secret to successful weight loss with their remarkable range of products. With their carefully crafted formulas, packed with natural ingredients, you'll experience increased energy levels, reduced cravings, and a healthier lifestyle. Say goodbye to frustration and hello to your dream body with Lean Bliss!

Top Critical Review

“Terrible support with huge bugs!”

Andras P.
12/22/23

We created a QR code and printed it on hundreds of products. Then our QR code disappeared from the system. When I asked customer service if they could restore it because it is causing us a lot of damage, they said they were aware of the problem and would let me know when it was fixed. That's all. They didn't care at all about our loss due to their software not working. This is not the first time I haven't found customer service useful and just wasted my time with it, just like with the program, which often doesn't work the way it should. The management should be replaced very quickly, otherwise the company will go bankrupt...

Reviews (93)

Rating

Timeframe

Other

Reviews that mention popular keywords

nick scali (10)
Thumbnail of user andrasp2
2 reviews
3 helpful votes
December 22nd, 2023

We created a QR code and printed it on hundreds of products. Then our QR code disappeared from the system. When I asked customer service if they could restore it because it is causing us a lot of damage, they said they were aware of the problem and would let me know when it was fixed. That's all. They didn't care at all about our loss due to their software not working.

This is not the first time I haven't found customer service useful and just wasted my time with it, just like with the program, which often doesn't work the way it should.

The management should be replaced very quickly, otherwise the company will go bankrupt...

Thumbnail of user ashleyt986
1 review
0 helpful votes
January 30th, 2024

It doesn't provide access to support when you have deactivated account
But they will still charge you never the less
But again you can't reach out to them about the problem because they only provide support if you have an account...

Service
Value
Shipping
Returns
Quality
Thumbnail of user camillaw14
1 review
0 helpful votes
December 20th, 2020

Thank you madam Grace for helping me invest, yes when you told me I could make profit from Bitcoin I told I was been mislead early this month I invested $1000 and I have made withdrawal of $6000 I still have over $*******. Yeah it sounds too good to be true. But that's the feeling when you have a genuine heart helping trading for you. She tells me when it's right to make huge investment and also when to with.
(gracewallacenet) a gmail.com. Make huge profit with your little investment.

Thumbnail of user carolc986
1 review
0 helpful votes
July 25th, 2020

I ordered a rattan hanging chair 9-14-2019 and never received it. How do I track it down?
Carol R Caldwell. Order no. ******* Roanaward

Thumbnail of user shauraym
4 reviews
0 helpful votes
December 15th, 2020

This is a cheater. Why? As he had met on facebook and told that after writing the last feedback form you'll get a certificate in 1 week. His meeting was on zoom which was live on facebook on 5/12/20 and now after 4 days after his 1 week i haven't got the certificate yet.

Thumbnail of user susanj379
2 reviews
2 helpful votes
August 4th, 2019

Ordered a dress and a jacket from them about a month ago and never received my items! They have a no reply email, and do not answer dms! They have hundreds of fake reviews on their website. Please do not shop with this "brand" it's all fake!

Thumbnail of user matts86
1 review
3 helpful votes
June 9th, 2015

They should be sued off the internet, right after Google.

Any site that helps $#*! people should be banned.

Thumbnail of user maxr1
1 review
3 helpful votes
April 13th, 2011

This is some spam website. Many emails are being sent from hotmail accounts with this web address attached that are against the owner of the accounts will. Peoples accounts have been hacked sending messages to all their contacts with this link in. TOTAL ********

Thumbnail of user bridgetteb
1 review
6 helpful votes
September 23rd, 2010

I am very upset, because it hacked into my email and sent it's website to all my email addresses on my account without my knowledge. I do not trust this website nor it's product it's saling. To violate my privacy and send sex pill products to my families email address. I feel violated. Perhaps an attorney would know best what to do with the creaters of this site.

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