Bissell

I purchased an open box Little Green machine from Walmart. It was missing 1 part. I contacted Bissell customer service. Although the online chat was slow on a Saturday, the rep still was easy to deal with and courteous. Bissell is sending me a replacement part free of charge. Excellent customer service. And the Little Green unit works perfectly to spot clean my carpet.

Wow, I could not get over how pleased I was with the customer service. I recently bought the 3 in 1 vacuum cleaner, but I had it propped up against my bed and it somehow got tipped over and a clip broke off it. I emailed Bissel about it and told them the situation and right away they told me they would send me a new vacuum. They shipped it that day and I received it shortly after, I was so pleased. I would recommend Bissel to anyone! Ive been using my new one and its worked perfectly fine!

Back in May, I rescued a dog - I named him Shadow because he follows me everywhere. But he also sheds everywhere - a lot more than my previous dog.

My living room rug seemed to collect most of it. Even though I vacuumed a couple of times a week, his hair got so embedded into the fibers of the rug, that the vacuum just wasn't getting it out and the rug began to look really bad.

Then I saw a Bissell "Clearview deluxe rewind pet" vacuum for sale at my local Lowe's. I read the information about the Bissell and checked for testimonials and everything looked great. Since it was on sale for $40 off, I thought "well if it doesn't work out, I can always take it back."

I won't be taking it back. It really surprised me how great a job it did. After vacuuming and going over the rug a couple of times, I looked at it and didn't see ANY of Shadow's hair embedded in the rug. I was very pleasantly surprised.

I don't know about their other products, but this one is much better than I anticipated.

Thanks for a good product and I get to keep my rug.