BirthdayMania

I received all of my items that i ordered. I went ahead and ordered right away without reading reviews because i saw that they had disney frozen party supplies in stock. When i read it a week later i got so scared. I realized i never got a confirmation or tracking number so it made me worried that i would end up like all the other customers. But i didn't! I called customer service and gave them my order number and they told me where it was. It actually got delivered that day i called (lol) but all in all i liked everything besides the fact i never got a tracking number.

A friend and I were looking for Disney Frozen party supplies and were having no luck finding them anywhere except through people who were reselling them at insanely high prices. I stumbled across birthdaymania.com through a google search and saw that they were accepting orders for some of the Frozen supplies, including the ones we needed.

Since we'd never heard of the site, we did a search for reviews and saw that there were some really bad experiences and some really good ones. It looked like the majority of the negative reviews were from people who had waited until the last minute to place orders and were upset when they did not receive the supplies in time. Many of the positive reviews were from people who had ordered well in advance and were happy with their shipments. Based on the breakdown of the reviews and knowing we had a month until my friend's party and two months until mine, we decided to go ahead and try the site to see what happened.

We placed our order on March 12. By combining our orders we met the minimum amount needed to receive free shipping, which was a definite perk. At the time of order the Frozen brand items were marked as having an expected ship date of "mid March" so we knew the order would not ship immediately.

A week later, on March 19, I received email notification that our order had shipped and I also was given the tracking number. Shipping was via USPS Priority Mail, which I thought was great since it was being shipped free. The email also detailed the ordered vs. shipped quantities. Nothing was showing as shorted.

The package arrived on March 22 and after a quick inventory I found that everything we ordered was included - not one thing was missing. All items were also in perfect condition.

I think the only thing that we aren't 100% pleased about is that the prices were a bit higher than what they'd have been in the stores - BUT... since we couldn't find the items anywhere at all we figured that paying a bit more to ensure that we would definitely have the things we wanted was worth the small extra cost. If we waited to buy in stores then we very well may not have gotten them at all. We are very excited to have all our supplies in hand!

I highly recommend this site as long as you have not waited until too close to your party date - but then again I wouldn't recommend online ordering from anywhere if you are in a time crunch!